> For the complete documentation index, see [llms.txt](https://cortex-docs.paloaltonetworks.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://cortex-docs.paloaltonetworks.com/analytics-alerts/alerts-by-name/a-disabled-user-attempted-to-log-in.md).

# A disabled user attempted to log in

### Synopsis

| Field                | Value                                       |
| -------------------- | ------------------------------------------- |
| Activation Period    | 14 Days                                     |
| Training Period      | 30 Days                                     |
| Test Period          | N/A (single event)                          |
| Deduplication Period | 1 Day                                       |
| Required Data        | XDR Agent                                   |
| Detection Modules    | Identity Analytics                          |
| ATT\&CK Tactic       | Initial Access (TA0001)                     |
| ATT\&CK Technique    | Valid Accounts: Domain Accounts (T1078.002) |
| Severity             | Informational                               |

### Description

A disabled user attempted to log in.

### Attacker's Goals

Use an account that was possibly compromised in the past to gain access to the network.

### Investigative actions

* Confirm that the activity is benign (e.g. the user was recently enabled by an authorized entity).
* Check whether you have issues with your Cloud Identity Engine failing to sync data from Active Directory.
* Monitor services that may be running with a disabled user's credentials.

### Variations

<details>

<summary>Cached interactive login attempt by a disabled user</summary>

**Synopsis**

| Field             | Value                                       |
| ----------------- | ------------------------------------------- |
| ATT\&CK Tactic    | Initial Access (TA0001)                     |
| ATT\&CK Technique | Valid Accounts: Domain Accounts (T1078.002) |
| Severity          | Informational                               |

**Description**

A disabled user attempted to log in.

**Attacker's Goals**

Use an account that was possibly compromised in the past to gain access to the network.

**Investigative actions**

* Confirm that the activity is benign (e.g. the user was recently enabled by an authorized entity).
* Check whether you have issues with your Cloud Identity Engine failing to sync data from Active Directory.
* Monitor services that may be running with a disabled user's credentials.

</details>


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