> For the complete documentation index, see [llms.txt](https://cortex-docs.paloaltonetworks.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://cortex-docs.paloaltonetworks.com/analytics-alerts/alerts-by-name/a-service-was-disabled.md).

# A service was disabled

### Synopsis

| Field                | Value                |
| -------------------- | -------------------- |
| Activation Period    | 14 Days              |
| Training Period      | 30 Days              |
| Test Period          | N/A (single event)   |
| Deduplication Period | 1 Day                |
| Required Data        | XDR Agent            |
| ATT\&CK Tactic       | Impact (TA0040)      |
| ATT\&CK Technique    | Service Stop (T1489) |
| Severity             | Informational        |

### Description

A service was disabled abnormally. This may be performed by malicious actors in an attempt to evade detection or limit functionality.

### Attacker's Goals

* Evade detection by certain programs.
* Limit the functionality and availability of systems, services, and network resources.

### Investigative actions

* Check if the disabled service could potentially threaten a malicious actor, or if holds a critical role.
* Investigate the disabling process to understand if it performed other suspicious actions.

### Variations

<details>

<summary>A service was disabled without using the ServiceControlManager RPC interface</summary>

**Synopsis**

| Field             | Value                |
| ----------------- | -------------------- |
| ATT\&CK Tactic    | Impact (TA0040)      |
| ATT\&CK Technique | Service Stop (T1489) |
| Severity          | Informational        |

**Description**

A service was disabled abnormally through the registry. This may be performed by malicious actors in an attempt to evade detection or limit functionality.

**Attacker's Goals**

* Evade detection by certain programs.
* Limit the functionality and availability of systems, services, and network resources.

**Investigative actions**

* Check if the disabled service could potentially threaten a malicious actor, or if holds a critical role.
* Investigate the disabling process to understand if it performed other suspicious actions.

</details>

<details>

<summary>An injected process performed an uncommon service deactivation</summary>

**Synopsis**

| Field             | Value                |
| ----------------- | -------------------- |
| ATT\&CK Tactic    | Impact (TA0040)      |
| ATT\&CK Technique | Service Stop (T1489) |
| Severity          | Informational        |

**Description**

A service was disabled abnormally. This may be performed by malicious actors in an attempt to evade detection or limit functionality.

**Attacker's Goals**

* Evade detection by certain programs.
* Limit the functionality and availability of systems, services, and network resources.

**Investigative actions**

* Check if the disabled service could potentially threaten a malicious actor, or if holds a critical role.
* Investigate the disabling process to understand if it performed other suspicious actions.

</details>

<details>

<summary>An unsigned process performed an uncommon service deactivation</summary>

**Synopsis**

| Field             | Value                |
| ----------------- | -------------------- |
| ATT\&CK Tactic    | Impact (TA0040)      |
| ATT\&CK Technique | Service Stop (T1489) |
| Severity          | Low                  |

**Description**

A service was disabled abnormally. This may be performed by malicious actors in an attempt to evade detection or limit functionality.

**Attacker's Goals**

* Evade detection by certain programs.
* Limit the functionality and availability of systems, services, and network resources.

**Investigative actions**

* Check if the disabled service could potentially threaten a malicious actor, or if holds a critical role.
* Investigate the disabling process to understand if it performed other suspicious actions.

</details>


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