> For the complete documentation index, see [llms.txt](https://cortex-docs.paloaltonetworks.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://cortex-docs.paloaltonetworks.com/analytics-alerts/alerts-by-name/a-user-rejected-an-sso-request-from-an-unusual-country.md).

# A user rejected an SSO request from an unusual country

### Synopsis

| Field                | Value                                                                   |
| -------------------- | ----------------------------------------------------------------------- |
| Activation Period    | 14 Days                                                                 |
| Training Period      | 30 Days                                                                 |
| Test Period          | 1 Hour                                                                  |
| Deduplication Period | 1 Day                                                                   |
| Required Data        | <p>Requires all of the following:<br>Okta<br>OneLogin</p>               |
| Detection Modules    | Identity Analytics                                                      |
| ATT\&CK Tactic       | Credential Access (TA0006), Resource Development (TA0042)               |
| ATT\&CK Technique    | Compromise Accounts (T1586), Brute Force: Password Guessing (T1110.001) |
| Severity             | Low                                                                     |

### Description

A user rejected an SSO authentication request from an abnormal country.

### Attacker's Goals

An attacker is attempting to gain access to an account secured with MFA.

### Investigative actions

* Verify the reject cause of the MFA attempts.
* Check to see if the user has successfully authenticated around the time of the alert, and confirm it's a legitimate login.
* Verify the authentication attempt from the rare country is benign.


---

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