> For the complete documentation index, see [llms.txt](https://cortex-docs.paloaltonetworks.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://cortex-docs.paloaltonetworks.com/analytics-alerts/alerts-by-name/exchange-inbox-forwarding-rule-configured.md).

# Exchange inbox forwarding rule configured

### Synopsis

| Field                | Value                                                                                                         |
| -------------------- | ------------------------------------------------------------------------------------------------------------- |
| Activation Period    | 14 Days                                                                                                       |
| Training Period      | 30 Days                                                                                                       |
| Test Period          | N/A (single event)                                                                                            |
| Deduplication Period | 1 Day                                                                                                         |
| Required Data        | Office 365 Audit                                                                                              |
| Detection Modules    | Identity Threat Module, Email                                                                                 |
| ATT\&CK Tactic       | Collection (TA0009), Exfiltration (TA0010)                                                                    |
| ATT\&CK Technique    | Email Collection: Email Forwarding Rule (T1114.003), Automated Exfiltration (T1020), Email Collection (T1114) |
| Severity             | Informational                                                                                                 |

### Description

A user configured an Exchange inbox forwarding rule, which forwards emails that meet specific conditions.

### Attacker's Goals

Create an inbox rule using a compromised user account to automatically forward emails containing specific conditions to an external recipient.

### Investigative actions

* Check what conditions are met in the inbox rule (e.g. specific keywords in the subject or body).
* Determine if any of the conditions and keywords look suspicious.
* Look for signs that the user account and mailbox are compromised (e.g. abnormal logins, unusual activity).
* Check if the forwarding domain is an unknown external domain and look up its reputation.
* Investigate the IP address associated with the rule.
* Follow further actions done by the account.
* Check for a possible phishing campaign on the organization.
* Look for emails sent to this recipient by other users.

### Variations

<details>

<summary>Exchange inbox forwarding rule configured by a delegate user</summary>

**Synopsis**

| Field             | Value                                                                                                         |
| ----------------- | ------------------------------------------------------------------------------------------------------------- |
| ATT\&CK Tactic    | Collection (TA0009), Exfiltration (TA0010)                                                                    |
| ATT\&CK Technique | Email Collection: Email Forwarding Rule (T1114.003), Automated Exfiltration (T1020), Email Collection (T1114) |
| Severity          | Informational                                                                                                 |

**Description**

A user configured an Exchange inbox forwarding rule, which forwards emails that meet specific conditions. The user who set the forwarding is a delegated user, who performed this action on behalf of another user.

**Attacker's Goals**

Create an inbox rule using a compromised user account to automatically forward emails containing specific conditions to an external recipient.

**Investigative actions**

* Check what conditions are met in the inbox rule (e.g. specific keywords in the subject or body).
* Determine if any of the conditions and keywords look suspicious.
* Look for signs that the user account and mailbox are compromised (e.g. abnormal logins, unusual activity).
* Check if the forwarding domain is an unknown external domain and look up its reputation.
* Investigate the IP address associated with the rule.
* Follow further actions done by the account.
* Check for a possible phishing campaign on the organization.
* Look for emails sent to this recipient by other users.

</details>

<details>

<summary>Suspicious Exchange inbox forwarding rule configured</summary>

**Synopsis**

| Field             | Value                                                                                                         |
| ----------------- | ------------------------------------------------------------------------------------------------------------- |
| ATT\&CK Tactic    | Collection (TA0009), Exfiltration (TA0010)                                                                    |
| ATT\&CK Technique | Email Collection: Email Forwarding Rule (T1114.003), Automated Exfiltration (T1020), Email Collection (T1114) |
| Severity          | Medium                                                                                                        |

**Description**

A user configured an Exchange inbox forwarding rule, which forwards emails that meet specific conditions.

**Attacker's Goals**

Create an inbox rule using a compromised user account to automatically forward emails containing specific conditions to an external recipient.

**Investigative actions**

* Check what conditions are met in the inbox rule (e.g. specific keywords in the subject or body).
* Determine if any of the conditions and keywords look suspicious.
* Look for signs that the user account and mailbox are compromised (e.g. abnormal logins, unusual activity).
* Check if the forwarding domain is an unknown external domain and look up its reputation.
* Investigate the IP address associated with the rule.
* Follow further actions done by the account.
* Check for a possible phishing campaign on the organization.
* Look for emails sent to this recipient by other users.

</details>

<details>

<summary>External Exchange inbox forwarding rule configured</summary>

**Synopsis**

| Field             | Value                                                                                                         |
| ----------------- | ------------------------------------------------------------------------------------------------------------- |
| ATT\&CK Tactic    | Collection (TA0009), Exfiltration (TA0010)                                                                    |
| ATT\&CK Technique | Email Collection: Email Forwarding Rule (T1114.003), Automated Exfiltration (T1020), Email Collection (T1114) |
| Severity          | Low                                                                                                           |

**Description**

A user configured an Exchange inbox forwarding rule, which forwards emails that meet specific conditions. The rule forwards emails to a public domain, which may be a sign of compromise.

**Attacker's Goals**

Create an inbox rule using a compromised user account to automatically forward emails containing specific conditions to an external recipient.

**Investigative actions**

* Check what conditions are met in the inbox rule (e.g. specific keywords in the subject or body).
* Determine if any of the conditions and keywords look suspicious.
* Look for signs that the user account and mailbox are compromised (e.g. abnormal logins, unusual activity).
* Check if the forwarding domain is an unknown external domain and look up its reputation.
* Investigate the IP address associated with the rule.
* Follow further actions done by the account.
* Check for a possible phishing campaign on the organization.
* Look for emails sent to this recipient by other users.

</details>


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