> For the complete documentation index, see [llms.txt](https://cortex-docs.paloaltonetworks.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://cortex-docs.paloaltonetworks.com/analytics-alerts/alerts-by-name/uncommon-remote-monitoring-and-management-tool.md).
# Uncommon remote monitoring and management tool
### Synopsis
| Field | Value |
| -------------------- | ---------------------------- |
| Activation Period | 14 Days |
| Training Period | 30 Days |
| Test Period | N/A (single event) |
| Deduplication Period | 1 Day |
| Required Data | XDR Agent |
| ATT\&CK Tactic | Command and Control (TA0011) |
| ATT\&CK Technique | Remote Access Tools (T1219) |
| Severity | Low |
### Description
An uncommon Remote Monitoring and Management (RMM) product was observed.
### Attacker's Goals
* Accessing a remote machine with full interactive graphic interface capabilities.
### Investigative actions
* Check if the product usage is approved.
* Ask the owners of the machine if they knowingly used this software.
* Investigate why the software was being used.
* Check if it was executed remotely or locally.
### Variations
Uncommon renamed remote monitoring and management tool
**Synopsis**
| Field | Value |
| ----------------- | ---------------------------- |
| ATT\&CK Tactic | Command and Control (TA0011) |
| ATT\&CK Technique | Remote Access Tools (T1219) |
| Severity | Medium |
**Description**
An uncommon renamed Remote Monitoring and Management (RMM) product was observed.
**Attacker's Goals**
* Accessing a remote machine with full interactive graphic interface capabilities.
**Investigative actions**
* Check if the product usage is approved.
* Ask the owners of the machine if they knowingly used this software.
* Investigate why the software was being used.
* Check if it was executed remotely or locally.
Uncommon remote monitoring and management tool (browser origin)
**Synopsis**
| Field | Value |
| ----------------- | ---------------------------- |
| ATT\&CK Tactic | Command and Control (TA0011) |
| ATT\&CK Technique | Remote Access Tools (T1219) |
| Severity | Informational |
**Description**
An uncommon Remote Monitoring and Management (RMM) product was observed. (browser origin).
**Attacker's Goals**
* Accessing a remote machine with full interactive graphic interface capabilities.
**Investigative actions**
* Check if the product usage is approved.
* Ask the owners of the machine if they knowingly used this software.
* Investigate why the software was being used.
* Check if it was executed remotely or locally.
Uncommon remote monitoring and management tool extracted from an internet-downloaded archive and executed
**Synopsis**
| Field | Value |
| ----------------- | ---------------------------- |
| ATT\&CK Tactic | Command and Control (TA0011) |
| ATT\&CK Technique | Remote Access Tools (T1219) |
| Severity | Low |
**Description**
An uncommon Remote Monitoring and Management (RMM) product extracted from an internet-downloaded archive and executed.
**Attacker's Goals**
* Accessing a remote machine with full interactive graphic interface capabilities.
**Investigative actions**
* Check if the product usage is approved.
* Ask the owners of the machine if they knowingly used this software.
* Investigate why the software was being used.
* Check if it was executed remotely or locally.
Uncommon remote monitoring and management tool downloaded from an uncommon source and executed
**Synopsis**
| Field | Value |
| ----------------- | ---------------------------- |
| ATT\&CK Tactic | Command and Control (TA0011) |
| ATT\&CK Technique | Remote Access Tools (T1219) |
| Severity | Medium |
**Description**
An uncommon Remote Monitoring and Management (RMM) product downloaded from an uncommon source and executed.
**Attacker's Goals**
* Accessing a remote machine with full interactive graphic interface capabilities.
**Investigative actions**
* Check if the product usage is approved.
* Ask the owners of the machine if they knowingly used this software.
* Investigate why the software was being used.
* Check if it was executed remotely or locally.
---
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