> For the complete documentation index, see [llms.txt](https://cortex-docs.paloaltonetworks.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://cortex-docs.paloaltonetworks.com/cloud-posture-management-rn/cortex-cloud-posture-management-release-information/features-introduced-in-2026-cloud/july-2026/changed-features.md).

# Changed Features

These features have been modified or removed in this release.

| FEATURE                                                          | DESCRIPTION                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                       |
| ---------------------------------------------------------------- | ----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- |
| Secure administrator role changes                                | Previously, non-admin users with **Access Management** permissions could grant an effective **Instance Administrator** role to users and user groups, modify access for these entities, or delete associated API keys. Now, they are restricted from doing so.                                                                                                                                                                                                                                                                                                                                                                                                                                                    |
| XQL queries for cases and issues                                 | Cortex Query Language (XQL) queries now strictly enforce domain-based access controls for Cases and Issues, bringing search results into closer alignment with the data visible on your user interface dashboards.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                |
| Unified support case creation via the Help Center Agent          | <p>To maximize operational efficiency and reduce resolution times, clicking <strong>Initiate Support Request</strong> from the Help button now routes you directly to the Help Center Agent. This single path ensures a cohesive support experience as the agent gathers essential context and automatically attaches the chat history and conversation ID to your final support case.</p><p>If the Cortex AgentiX Assistant is not enabled for your account or available in your region, you will automatically route through the standard case creation flow.</p>                                                                                                                                               |
| Deprecation of some operators defining cloud security rule logic | <p>To streamline cloud security rule creation, we deprecated a few logical operators in the Simple Mode rule builder wizard that are not applicable to object matching in cloud security rules. The following operators are longer be available when creating new custom cloud security rules:<br>• contains / does not contain<br>• equals / does not equal<br>• equal ignore case / does not equal ignore case<br>• starts with / does not start with<br>• ends with / does not end with<br>• length equals / length does not equal<br>• length greater than / length less than<br>Existing cloud security rules utilizing these operators are not affected. You can continue to use. and edit these rules.</p> |


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