Cases and issues configuration

Configure cases and issues in Cortex AgentiX including domains, fields, and layouts. Set up correlation rules and configure an external dynamic list.

Learn how to configure cases and issues in Cortex AgentiX.

Explore related configuration topics

• Case and issue lifecycle

• Customize your cases

• Customize issue fields and layouts

• Customize case fields and layouts

• Issue syncing

• Create issue exceptions

• What's a correlation rule?

• Optimize case grouping in correlations