> For the complete documentation index, see [llms.txt](https://cortex-docs.paloaltonetworks.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://cortex-docs.paloaltonetworks.com/cortex-agentix/configure-cortex-agentix/cases-and-issues-configuration/customize-your-cases.md).

# Customize your cases

Customize Cortex AgentiX cases with external threat intelligence integrations and verification sources.

**External integrations**

You can integrate external threat intelligence services with Cortex AgentiX that provide additional verification sources for each key artifact in a case. Cortex AgentiX supports the following integrations:

### Cortex AgentiX threat intelligence integrations

| Integration | Description                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                           |
| ----------- | ----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- |
| WildFire    | <p>Cortex AgentiX automatically includes WildFire threat intelligence in the case and issue investigation.</p><p>WildFire detects known and unknown threats, such as malware. The WildFire verdict contains detailed insights into the behavior of identified threats. The WildFire verdict is displayed next to relevant <strong>Key Artifacts</strong> in the <strong>Cases</strong> page. See <a href="/cortex-agentix/detect-investigate-and-respond-to-threats/investigation-and-response/analyze-and-resolve-cases/analyze-case-details/detailed-view.md">Review WildFire analysis details</a> for more information.</p>                        |
| VirusTotal  | <p>VirusTotal provides aggregated results from over 70 antivirus scanners, domain services included in the block list, and user contributions. The VirusTotal score is represented as a fraction. For example, a score of 34/52 means out of 52 queried services, 34 services determined the artifact to be malicious.</p><p>To view VirusTotal threat intelligence in cases, you must obtain the license key for the service and add it to the Cortex AgentiX <strong>Configuration</strong>. When you add the service, the relevant VirusTotal (VT) score is displayed in the <strong>Cases</strong> page under <strong>Key Artifacts</strong>.</p> |


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