PAT Helpdesk Advanced

Use PAT Helpdesk Advanced data for Cortex AgentiX.

Important

This connector is only available for tenants that onboarded after July 26, 2026. For tenants that onboarded before this date, use Marketplace to access the standalone integration. For more information, see Marketplace.

This connector is available with any active Cortex XSIAM or Cortex AgentiX license.

Improve the effectiveness of your service provision and resources, and the quality of your IT department. This integration was integrated and tested with version 11.2.3 of PAT Helpdesk Advanced.

This connector includes the following sub-capabilities (Marketplace integrations link to PAN DEV for more information):

• PATHelpdeskAdvanced: Improve the effectiveness of your service provision and resources, and the quality of your IT department.

To configure this connector, follow the steps outlined in the configuration wizard.