> For the complete documentation index, see [llms.txt](https://cortex-docs.paloaltonetworks.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://cortex-docs.paloaltonetworks.com/cortex-agentix/configure-cortex-agentix/cortex-agentix-data-sources/vendor-specific-data-sources-and-connectors/pagerduty/pagerduty-automation-and-collection.md).

# PagerDuty Automation and Collection

{% hint style="warning" %}
**Important**

This connector is only available for tenants that onboarded after July 26, 2026. For tenants that onboarded before this date, use Marketplace to access the standalone integration. For more information, see [Marketplace](/cortex-agentix/configure-cortex-agentix/marketplace.md).
{% endhint %}

Use PagerDuty to manage schedules and on-call users via PagerDuty API v2. Use Rundeck for runbook automation for issue management, business continuity, and self-service operations — enabling you to install software on a list of machines or perform tasks periodically.

This connector includes the following sub-capabilities (Marketplace integrations link to PAN DEV for more information):

* [PagerDuty v2](https://xsoar.pan.dev/docs/reference/integrations/pager-duty-v2): This sub-capability is available with any active Cortex XSIAM, Cortex Cloud Posture Security, Cortex Cloud, Cortex Cloud Runtime Security, Cortex XDR, or Cortex AgentiX license.
* [Rundeck](https://xsoar.pan.dev/docs/reference/integrations/rundeck): Rundeck is a runbook automation for incident management, business continuity, and self-service operations. The integration enables you to install software on a list of machines or perform a task periodically. It can be used when there is a new attack and you want to perform an update of the software to block the attack. This sub-capability is available with any active Cortex XSIAM or Cortex AgentiX license.

To configure this connector, follow the steps outlined in the configuration wizard.


---

# Agent Instructions
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