> For the complete documentation index, see [llms.txt](https://cortex-docs.paloaltonetworks.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://cortex-docs.paloaltonetworks.com/cortex-agentix/detect-investigate-and-respond-to-threats/investigation-and-response/investigate-issues/issue-investigation-actions/exclude-an-issue.md).

# Exclude an issue

Exclude an issue from investigation workflows in Cortex AgentiX.

During the process of triaging and investigating issues, you might determine that an issue does not indicate threat. You can choose to exclude the issue, which hides the issue, excludes it from cases, and excludes it from search query results.

You can also set up issue exclusion rules that automatically exclude issues that match certain criteria. For more information, see [Issue exclusions](/cortex-xsiam/protect-your-endpoints/endpoint-security/install-and-manage-endpoints/set-up-endpoint-protection/set-up-endpoint-profiles-and-exception-rules/set-up-exception-profiles-and-rules/issue-exclusions.md).

{% hint style="info" %}

### Note

Cortex AgentiX supports exclusion of up to 100,000 issues.
{% endhint %}

### How to exclude an issue

1. From the **Issues** page, locate the issue you want to exclude.
2. Right-click the row, and select Manage Issue → **Exclude Issue**.

   A notification displays indicating the exclusion is in progress.


---

# Agent Instructions
This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com.

## Querying This Documentation
If you need additional information that is not directly available in this page, you can query the documentation by asking a question.

Perform an HTTP GET request on the following URL with the `ask` and `goal` query parameters:

```
GET https://cortex-docs.paloaltonetworks.com/cortex-agentix/detect-investigate-and-respond-to-threats/investigation-and-response/investigate-issues/issue-investigation-actions/exclude-an-issue.md?ask=<question>&goal=<user_goal>
```

`ask` is the immediate question: it should be specific, self-contained, and written in natural language.
`goal` is what the user is ultimately trying to achieve, the reason they need the answer. Sharing it helps GitBook give you a better, more relevant answer. A goal is most helpful when it describes the outcome the user wants rather than restating the question. For example, with `ask=how do I create an API token`, a goal like `automate deployments from our CI pipeline` lets GitBook tailor the answer to that use case.

The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.
