Case lifecycle
Understand case lifecycle stages from creation through resolution in Cortex AgentiX.
Cortex AgentiX handles cases through a structured process that moves from identification to resolution.
Detection
Signals or findings surface across the environment.
Issue generation
Raw data is converted into structured, defined as Issues.
Case grouping
Issues are evaluated for case qualification. If the issue qualifies it is grouped into a case with related issues, or if no match is found, a new case is generated.
Case analysis
Examination of context, relationships, and evidence.
Response
Application of remediation actions to mitigate the threat.
Resolution
Final confirmation that the issues in the case are fully addressed.

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