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Cortex AgentiX

Case lifecycle

Understand case lifecycle stages from creation through resolution in Cortex AgentiX.

Cortex AgentiX handles cases through a structured process that moves from identification to resolution.

Stage
Description

Detection

Signals or findings surface across the environment.

Issue generation

Raw data is converted into structured, defined as Issues.

Case grouping

Issues are evaluated for case qualification. If the issue qualifies it is grouped into a case with related issues, or if no match is found, a new case is generated.

Case analysis

Examination of context, relationships, and evidence.

Response

Application of remediation actions to mitigate the threat.

Resolution

Final confirmation that the issues in the case are fully addressed.

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