Integrate Slack for outbound notifications

Integrate Cortex AgentiX with a Slack workspace to forward issue and report notifications to dedicated Slack channels.

Integrate Cortex AgentiX with your Slack workspace to manage and highlight your issues and reports. Creating a Cortex AgentiX Slack channel ensures that defined issues are visible across devices using the Slack interface. Unlike email notifications, Slack channels provide dedicated spaces where you can contact specific members regarding your issues.

How to integrate Slack with Cortex AgentiX

1

Go to Settings → Configurations → Integrations → External Applications → Add Application and click Slack.

2

Click Ok to go to an external Slack page to install Cortex AgentiX on your Slack workspace.

You are directed to the Slack browser to install Cortex AgentiX. You can only use this link to install Cortex AgentiX on Slack. Attempting to install from Slack Marketplace will redirect you to Cortex AgentiX documentation.

3

Click Submit.

Upon successful installation, Cortex AgentiX displays the workspace to which you connected.

After you integrate with your Slack workspace, configure your forwarding settings. For more information, see Configure notification forwarding. To send notifications about failed reports to Slack, see Reports.