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Enable access to required PANW resources

After you receive your account details, enable and verify access to Cortex Cloud communication servers, storage buckets, and various resources in your firewall configuration. Some of the IP addresses required for access are registered in the United States. As a result, some GeoIP databases do not correctly pinpoint the location where IP addresses are used. All customer data is stored in your deployment region, regardless of the IP address registration, and data transmission is restricted through any infrastructure to that region.

Before configuring your firewall, review these guidelines:

  • Palo Alto Networks App-IDs (firewall policy): If you are using a Palo Alto Networks Firewall, you can simplify your configuration by using App-IDs. If you add the specific App-IDs (for example, cortex-xdr, traps-management-service) to your firewall security policy, you do not need to allow specific IP addresses listed below manually

  • App-ID limitations: A dash (—) indicates there is no App-ID coverage for a specific resource. For these rows, you must configure your firewall to allow access based on the IP address and port.

  • Rule direction: Enable access from the Cortex XDR Agent to the tenant (outbound); this traffic does not need to be bidirectional.

  • Google Cloud Platform (GCP): For resources listing IP ranges in the GCP, go to the official JSON feeds for the specific IP addresses required for your deployment:

  • SSL decryption: If you use SSL decryption and experience difficulty connecting the Cortex XDR agent to the server, we recommend that you add the FQDNs required for access to your SSL Decryption Exclusion list in Device → Certificate Management → SSL Decryption Exclusion.

Note

<tenant-name> refers to the selected subdomain of your Cortex Cloud tenant, and <region> is the region in which your tenant is deployed. For more information, see Cortex Cloud supported regions.

The following table lists the required resources by region, including FQDNs, IP addresses, ports, and App-ID coverage for your deployment:

FQDN
IP Addresses and Port
App-ID Coverage

Egress

<tenant-name>.xdr.<region>.paloaltonetworks.com

Used to connect to the Cortex Cloud tenant.

IP address by region:

  • US (United States): 35.244.250.18:443

  • EU (Europe): 35.227.237.180:443

  • CA (Canada): 34.120.31.199:443

  • UK (United Kingdom): 34.120.87.77:443

  • JP (Japan): 35.241.28.254:443

  • SG (Singapore): 34.117.211.129:443

  • AU (Australia): 34.120.229.65:443

  • DE (Germany): 34.98.68.183:443

  • IN (India): 35.186.207.80:443

  • DL (Delhi): 34.8.67.192:443

  • CH (Switzerland): 34.111.6.153:443

  • PL (Poland): 34.117.240.208:443

  • TW (Taiwan): 34.160.28.41:443

  • QT (Qatar): 35.190.0.180:443

  • FA (France): 34.111.134.57:443

  • IL (Israel): 34.111.129.144:443

  • SA (Saudi Arabia): 35.244.157.127:443

  • ID (Indonesia): 34.111.58.152:443

  • ES (Spain): 34.111.188.248:443

  • IT (Italy): 34.8.224.70:443

  • KR (South Korea): 34.54.5.247:443

  • ZA (South Africa): 34.149.165.12:443

  • BR (Brazil): 34.96.83.202:443

cortex-xdr

distributions.traps.paloaltonetworks.com

Used for the first request in registration flow where the agent passes the distribution id and obtains the ch-<tenant-name>.traps.paloaltonetworks.com of its tenant.

  • IP address: 35.223.6.69

  • Port: 443

traps-management-service

https://lrc-<region>.paloaltonetworks.com

wss://lrc-<region>.paloaltonetworks.com

Used in live terminal flow.

IP address by region:

  • US (United States): 35.190.88.43:443

  • EU (Europe): 35.244.251.25:443

  • CA (Canada): 35.203.99.74:443

  • UK (United Kingdom): 35.242.159.176:443

  • JP (Japan): 34.84.201.32:443

  • SG (Singapore): 34.87.61.186:443

  • AU (Australia): 35.244.66.177:443

  • DE (Germany): 34.107.61.141:443

  • IN (India): 35.200.146.253:443

  • DL (Delhi): 34.131.116.135:443

  • CH (Switzerland): 34.65.213.226:443

  • PL (Poland): 34.118.62.80:443

  • TW (Taiwan): 34.80.34.30:443

  • QT (Qatar): 34.18.34.73:443

  • FA (France): 34.163.57.57:443

  • IL (Israel): 34.165.43.106:443

  • SA (Saudi Arabia): 34.166.54.6:443

  • ID (Indonesia): 34.101.214.157:443

  • ES (Spain): 34.175.18.78:443

  • IT (Italy): 34.154.154.5:443

  • KR (South Korea): 34.22.66.91:443

  • ZA (South Africa): 34.35.56.170:443

  • BR (Brazil): 34.151.236.197:443

cortex-xdr

panw-xdr-installers-prod-us.storage.googleapis.com

Used to download installers for upgrade actions from the server.

This storage bucket is used for all regions.

  • IP ranges in GCP

  • Port: 443

cortex-xdr

panw-xdr-payloads-prod-us.storage.googleapis.com

Used to download the executable for the live terminal for XDR agents earlier than version 7.1.0.

This storage bucket is used for all regions.

  • IP ranges in GCP

  • Port: 443

cortex-xdr

global-content-profiles-policy.storage.googleapis.com

Used to download content updates.

  • IP ranges in GCP

  • Port: 443

cortex-xdr

panw-xdr-evr-prod-<region>.storage.googleapis.com

Used to download extended verdict request results in scanning.

  • IP ranges in GCP

  • Port: 443

cortex-xdr

https://<region>-docker.pkg.dev

Used to download the Kubernetes image from the registry for Kubernetes agents installation.

Note

Refer to Regional Docker registry mapping for your specific tenant location and corresponding Docker registry URL.

  • IP ranges in GCP

  • Port: 443

Regional Docker registry mapping

Tenant location

GCP region

Registry URL

UK

Netherlands (EU)

United States (US)

Canada (CA)

South Korea (KR)

Singapore (SG)

Australia (AU)

Japan (JP)

India (IN)

Germany (DE)

France (FR)

europe-west2

europe-west4

us-central1

northamerica-northeast1

asia-northeast3

asia-southeast1

australia-southeast1

asia-northeast1

asia-south1

europe-west3

europe-west9

europe-west2-docker.pkg.dev

europe-west4-docker.pkg.dev

us-central1-docker.pkg.dev

northamerica-northeast1-docker.pkg.dev

asia-northeast3-docker.pkg.dev

asia-southeast1-docker.pkg.dev

australia-southeast1-docker.pkg.dev

asia-northeast1-docker.pkg.dev

asia-south1-docker.pkg.dev

europe-west3-docker.pkg.dev

europe-west9-docker.pkg.dev

dc-<tenant-name>.traps.paloaltonetworks.com

Used for EDR data upload.

IP address by region:

  • US (United States): 34.98.77.231:443

  • EU (Europe): 34.102.140.103:443

  • CA (Canada): 34.96.120.25:443

  • UK (United Kingdom): 35.244.133.254:443

  • JP (Japan): 34.95.66.187:443

  • SG (Singapore): 34.120.142.18:443

  • AU (Australia): 34.102.237.151:443

  • DE (Germany): 34.107.161.143:443

  • IN (India): 34.120.213.187:443

  • DL (Delhi): 136.110.132.208:443

  • CH (Switzerland): 34.149.180.250:443

  • PL (Poland): 35.190.13.237:443

  • TW (Taiwan): 34.149.248.76:443

  • QT (Qatar): 34.107.129.254:443

  • FA (France): 34.36.155.211:443

  • IL (Israel): 34.128.157.130:443

  • SA (Saudi Arabia): 34.107.213.85:443

  • ID (Indonesia): 34.128.156.84:443

  • ES (Spain): 34.120.102.147:443

  • IT (Italy): 34.8.234.58:443

  • KR (South Korea): 34.54.155.245:443

  • ZA (South Africa): 35.190.79.68:443

  • BR (Brazil): 136.110.146.246:443

traps-management-service

ch-<tenant-name>.traps.paloaltonetworks.com

Used for all other requests between the agent and its tenant server, including heartbeat, uploads, action results, and scan reports.

IP address by region:

  • US (United States): 34.98.77.231:443

  • EU (Europe): 34.102.140.103:443

  • CA (Canada): 34.96.120.25:443

  • UK (United Kingdom): 35.244.133.254:443

  • JP (Japan): 34.95.66.187:443

  • SG (Singapore): 34.120.142.18:443

  • AU (Australia): 34.102.237.151:443

  • DE (Germany): 34.107.161.143:443

  • IN (India): 34.120.213.188:443

  • DL (Delhi): 136.110.132.208:443

  • CH (Switzerland): 34.149.180.250:443

  • PL (Poland): 35.190.13.237:443

  • TW (Taiwan): 34.149.248.76:443

  • QT (Qatar): 34.107.129.254:443

  • FA (France): 34.36.155.211:443

  • IL (Israel): 34.128.157.130:443

  • SA (Saudi Arabia): 34.107.213.85:443

  • ID (Indonesia): 34.128.156.84:443

  • ES (Spain): 34.120.102.147:443

  • IT (Italy): 34.8.234.58:443

  • KR (South Korea): 34.54.155.245:443

  • ZA (South Africa): 35.190.79.68:443

  • BR (Brazil): 136.110.146.246:443

traps-management-service

api-<tenant-name>.xdr.<region>.paloaltonetworks.com

Used for API requests and responses and to connect to an engine.

IP address by region:

  • US (United States): 35.222.81.194:443

  • EU (Europe): 34.90.67.58:443

  • CA (Canada): 35.203.82.121:443

  • UK (United Kingdom): 34.89.56.78:443

  • JP (Japan): 34.84.125.129:443

  • SG (Singapore): 34.87.83.144:443

  • AU (Australia): 35.189.18.208:443

  • DE (Germany): 34.107.57.23:443

  • IN (India): 35.200.158.164:443

  • DL (Delhi): 34.131.165.103:443

  • CH (Switzerland): 34.65.248.119:443

  • PL (Poland): 34.116.216.55:443

  • TW (Taiwan): 35.234.8.249:443

  • QT (Qatar): 34.18.46.240:443

  • FA (France): 34.155.222.152:443

  • IL (Israel): 34.165.156.139:443

  • SA (Saudi Arabia): 34.166.58.79:443

  • ID (Indonesia): 34.128.115.238:443

  • ES (Spain): 34.175.30.176:443

  • IT (Italy): 34.154.195.120:443

  • KR (South Korea): 34.64.54.175:443

  • ZA (South Africa): 34.35.64.191:443

  • BR (Brazil): 34.39.136.78:443

—

cc-<tenant-name>.traps.paloaltonetworks.com

Used for get-verdict requests.

Note

For agents on endpoints, you must allow the IP address for the closest region to ensure connectivity. Endpoints use latency-based routing. An agent that belongs to a US tenant, for example, but that is physically located in Singapore, routes to Singapore to get the verdict.

IP address by region:

  • US (United States): 35.224.140.142:443

  • EU (Europe): 34.90.71.103:443

  • CA (Canada): 35.203.35.23:443

  • UK (United Kingdom): 34.89.42.214:443

  • JP (Japan): 34.84.225.105:443

  • SG (Singapore): 35.247.161.94:443

  • AU (Australia): 35.201.23.188:443

  • DE (Germany): 35.242.201.199:443

  • IN (India): 35.244.57.196:443

  • DL (Delhi): 34.131.47.126:443

  • CH (Switzerland): 34.65.137.215:443

  • PL (Poland): 34.116.213.71:443

  • TW (Taiwan): 35.229.186.216:443

  • QT (Qatar): 34.18.53.229:443

  • FA (France): 34.155.110.169:443

  • IL (Israel): 34.165.2.110:443

  • SA (Saudi Arabia): 34.166.53.160:443

  • ID (Indonesia): 34.101.155.198:443

  • ES (Spain): 34.175.205.166:443

  • IT (Italy): 34.154.230.76:443

  • KR (South Korea): 34.64.228.117:443

  • ZA (South Africa): 34.35.13.198:443

  • BR (Brazil): 34.39.195.104:443

traps-management-service

Broker VM Resources

Required for deployments that use Broker VM features

xdr-ova-installers-prod-us.storage.googleapis.com

Used to download Broker VM images from the server.

This storage bucket is used for all regions.

  • IP ranges in GCP

  • Port: 443

cortex-xdr

br-<tenant-name>``.xdr.``<region>.paloaltonetworks.com

IP address by region:

  • US (United States): 104.155.131.72:443

  • EU (Europe): 34.91.128.226:443

  • CA (Canada): 34.95.8.232:443

  • UK (United Kingdom): 35.197.219.110:443

  • JP (Japan):34.85.74.43:443

  • SG (Singapore): 34.87.167.125:443

  • AU (Australia): 35.244.93.0:443

  • DE (Germany): 35.198.112.13:443

  • IN (India): 35.200.234.99:443

  • DL (Delhi): 34.131.131.141:443

  • CH (Switzerland): 34.65.51.103:443

  • PL (Poland): 34.116.176.97:443

  • TW (Taiwan): 34.80.230.166:443

  • QT (Qatar): 34.18.37.73:443

  • FA (France): 34.155.90.61:443

  • IL (Israel): 34.165.24.222:443

  • SA (Saudi Arabia): 34.166.55.153:443

  • ID (Indonesia): 34.101.101.170:443

  • ES (Spain): 34.175.182.55:443

  • IT (Italy): 34.154.168.139:443

  • KR (South Korea): 34.64.46.249:443

  • ZA (South Africa): 34.35.45.251:443

  • BR (Brazil): 35.198.38.182:443

—

distributions.traps.paloaltonetworks.com

  • IP address: 35.223.6.69

  • Port: 443

traps-management-service

  • time.google.com

  • pool.ntp.org

UDP port: 123

—

App Login and Authentication

identity.paloaltonetworks.com

(SSO)

  • IP address: 34.120.119.85

  • Port: 443

—

login.paloaltonetworks.com

(SSO)

  • IP address: 34.102.139.110

  • Port: 443

—

In-App Help Center and Notifications

data.pendo.io

Port: 443

—

pendo-static-5664029141630976.storage.googleapis.com

Port: 443

—

Email Notifications

—

IP address for all regions: 159.183.150.248

—

Ingress

These IPs are used for communication between Cortex Cloud and your resources. Use them when sending data out from your tenant.

  • US (United States)

    • 34.132.108.184

    • 34.69.63.16

  • EU (Europe)

    • 34.147.107.51

    • 34.91.26.125

  • CA (Canada)

    • 35.203.108.13

    • 35.203.101.162

  • UK (United Kingdom)

    • 35.242.180.163

    • 34.105.173.229

  • JP (Japan)

    • 35.200.3.131

    • 34.146.181.233

  • SG (Singapore)

    • 35.240.243.57

    • 34.126.183.208

  • AU (Australia)

    • 34.151.83.236

    • 34.116.67.90

  • DE (Germany)

    • 35.234.118.195

    • 34.89.183.45

  • IN (India)

    • 35.200.175.78

    • 34.93.9.198

  • CH (Switzerland)

    • 34.65.108.153

    • 34.65.155.169

  • PL (Poland)

    • 34.118.48.171

    • 34.116.202.235

  • TW (Taiwan)

    • 34.80.133.68

    • 35.234.18.10

  • QT (Qatar)

    • 34.18.34.118

    • 34.18.39.155

  • FA (France)

    • 34.155.5.117

    • 34.155.41.247

  • IL (Israel)

    • 34.165.33.165

    • 34.165.27.131

  • SA (Saudi Arabia)

    • 34.166.61.81

    • 34.166.58.213

  • ID (Indonesia)

    • 34.128.126.138

    • 34.128.82.158

  • ES (Spain)

    • 34.175.46.46

    • 34.175.80.182

  • IT (Italy)

    • 34.154.23.156

    • 34.154.186.12

  • KR (South Korea)

    • 34.64.93.168

    • 34.64.237.45

  • ZA (South Africa):

    • 34.35.42.196

    • 34.35.79.219

cortex-xdr

Outbound IPs for engines

IP addresses by region

  • US (United States)

    • 35.225.156.101

    • 34.69.88.119

  • EU (Europe)

    • 34.147.67.188

    • 34.90.16.31

  • CA (Canada)

    • 35.203.57.162

    • 35.203.90.79

  • UK (United Kingdom)

    • 34.142.3.42

    • 34.142.44.136

  • JP (Japan)

    • 34.146.60.215

    • 34.84.93.160

  • SG (Singapore)

    • 35.240.144.192

    • 35.240.255.15

  • AU (Australia)

    • 35.244.73.76

    • 35.201.22.63

  • DE (Germany)

    • 34.107.83.197

    • 34.159.53.97

  • IN (India)

    • 35.244.5.205

    • 34.93.118.113

  • DL (Delhi)

    • 34.131.207.151

    • 34.126.212.40

  • CH (Switzerland)

    • 34.65.222.25

    • 34.65.233.60

  • PL (Poland)

    • 34.118.92.214

    • 34.116.223.119

  • TW (Taiwan)

    • 104.199.223.229

    • 34.81.38.132

  • QT (Qatar)

    • 34.18.39.0

    • 34.18.32.96

  • FA (France)

    • 34.155.197.131

    • 34.155.5.100

  • IL (Israel)

    • 34.165.46.47

    • 34.165.17.246

  • SA (Saudi Arabia)

    • 34.166.58.243

    • 34.166.54.238

  • ID (Indonesia)

    • 34.101.125.66

    • 34.101.218.184

  • ES (Spain)

    • 34.175.255.99

    • 34.175.230.35

  • IT (Italy)

    • 34.154.173.134

    • 34.154.229.60

  • KR (South Korea)

    • 34.64.189.205

    • 34.64.45.118

  • ZA (South Africa)

    • 34.35.70.193

    • 34.35.80.189

  • BR (Brazil)

    • 35.199.96.109

    • 34.39.161.254

—

Collect third-party data from your SaaS and Cloud resources

—

IP address by region.

  • US (United States)

    • 34.66.69.154

    • 35.202.21.123

  • AU (Australia)

    • 35.197.181.108

    • 35.197.175.44

  • CA (Canada)

    • 34.95.33.72

    • 34.95.62.136

  • SG (Singapore)

    • 35.247.148.38

    • 35.247.173.40

  • JP (Japan)

    • 34.85.68.167

    • 34.84.99.239

  • IN (India)

    • 34.93.3.196

    • 34.93.175.218

  • DL (Delhi)

    • 34.131.111.87

    • 34.131.101.138

  • DE (Germany)

    • 34.89.197.46

    • 34.107.3.224

  • UK (United Kingdom)

    • 34.105.227.146

    • 34.105.137.22

  • EU (Europe)

    • 34.90.70.107

    • 35.204.129.196

  • CH (Switzerland)

    • 34.65.225.124

    • 34.65.89.6

  • PL (Poland)

    • 34.118.71.237

    • 34.118.124.130

  • TW (Taiwan)

    • 35.201.142.86

    • 35.189.176.163

  • QT (Qatar)

    • 34.18.44.71

    • 34.18.30.132

  • FA (France)

    • 34.163.125.167

    • 34.163.155.105

  • IL (Israel)

    • 34.165.131.171

    • 34.165.120.206

  • SA (Saudi Arabia)

    • 34.166.59.20

    • 34.166.53.242

  • ID (Indonesia)

    • 34.101.158.32

    • 34.101.79.159

  • ES (Spain)

    • 34.175.27.251

    • 34.175.198.50

  • IT (Italy)

    • 34.154.208.247

    • 34.154.243.11

  • KR (South Korea)

    • 34.64.107.163

    • 34.64.84.25

  • ZA (South Africa):

    • 34.35.69.156

    • 34.35.60.86

  • BR (Brazil)

    • 34.39.177.125

    • 34.39.140.36

cortex-xdr

Log Forwarding to a Syslog Receiver

See Integrate a syslog receiver.

PreviousCortex Cloud supported regionsNextRegional egress resources

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