Review available Action Center fields, statuses, and actions.
The following table describes both the default and additional optional fields that you can view from the All Actions tab of the Action Center and lists the fields in alphabetical order.
Action Type
Type of action initiated on the endpoint.
Agent Restart
Status of the restart action on the endpoint.
Statuses:
In progress: Action initiated, but no start indication from agent after stop.
Failed: Agent reports failed back to the Cortex Cloud server if it was started after more than 10 minutes after restart initiation.
Expired: After 4 days.
Success: Agent reports success to the Cortex Cloud server if it was started within 10 minutes after restart initiation.
Created By
Name of the user who initiated the action.
Creation Timestamp
Date and time the action was created.
Description
Action scope of affected endpoints and additional data relevant to each of the specific actions, such as agent version, file path, and file hash.
Expiration Date
Time the action will expire. To set an expiration date, the action must apply to one or more endpoints.
By default, Cortex Cloud assigns a 30-day expiration limit to the following actions:
Agent Uninstall
Agent Upgrade
Files Retrieval
Isolate
Cancel Endpoint Isolation
Additional actions such as malware scans, quarantine, and endpoint data retrieval are assigned a 4-day expiration limit.
After the expiration limit, the status for any remaining Pending actions on endpoints change to Expired and these endpoints will not perform the action.
Status
Current status of the action.
Additional data: If additional details are available for an action or for specific endpoints, you can pivot to the Additional data view. You can also export the additional data to a TSV file. The page can include details in the following fields but varies depending on the type of action.
Endpoint Name
Target host name of each endpoint for which an action was initiated.
IP Addresses
IP address associated with the endpoint.
Status
Status of the action for the specific endpoint. (Linux)—Completed with Partial Success for a single endpoint that did not complete the action successfully.
Action Last Update
Time at which the last status update occurred for the action.
Advanced Analysis
For Retrieve issue data requests related to Cortex Cloud issues triggered by exploit protection modules, Cortex Cloud can analyze the memory state for additional verdict verification. This field displays the analysis progress and resulting verdict.
Action Parameters
Summary of the action including the issue name and ID.
Additional Data | Malicious Files
Additional data, if any is available, for the action. For malware scans, this field is titled Malicious Files and indicates the number of malicious files identified during the scan.
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