Collect Broker VM Logs

Collect Broker VM logs for troubleshooting and support.

Learn more about collecting logs from a Broker VM to review them as part of an investigation.

Cortex Cloud enables you to collect your Broker VM logs directly from the Cortex Cloud management console.

You can collect logs by either regenerating the most up-to-date logs and downloading them once they are ready, or downloading the current logs from the last creation date reflected in the TIMESTAMP.

1. Select Settings → Configurations → Data Broker → Broker VMs to view the Broker VMs table in the Brokers tab.
2. Locate your Broker VM, right-click and select either Generate New Logs or Download Logs ().

Note

The Download Logs () is only displayed when you’ve downloaded your logs previously using Generate New Logs. Logs are generated automatically, but can take up to a few minutes depending on the size of the logs.