Monitor agent upgrade status
From Cortex Cloud, you have full visibility into the Cortex XDR agent upgrade status on the endpoint. You can monitor the Cortex XDR agent statuses in Inventory → Endpoints → All Endpoints. If the upgrade status fields are missing, add them.
Cortex XDR agents report upgrade statuses as follows:
Status
Description
Last upgrade status
Displays the last upgrade status for each endpoint, and can be filtered by:
In Progress: This is the first stage shown when an upgrade is initiated (There is no Pending status).
Completed Successfully
Failed
No Upgrade: No upgrade of any type has been initiated for the endpoint. Newly installed endpoints will also show this status until an upgrade is initiated by one of the upgrade methods.
Last upgrade status time
Displays a timestamp for the last time the upgrade status changed for each endpoint. This column can be filtered by date and time.
Last upgrade failure reason
When relevant, displays the reason for an upgrade failure. This column can be filtered by free text.
Last upgrade source
Displays the source that initiated the last upgrade, and can be filtered by:
Manual Server Upgrade: The upgrade was manually initiated from the server.
Auto Upgrade: The endpoint was automatically upgraded according to the upgrade policy.
Local Manual Upgrade: The upgrade was manually initiated at the endpoint side.
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