Resources required to enable access to XDR Collectors
Depending on your network environment settings, you should enable network access to the Cortex XDR Collectors resources.
To enable access to XDR Collectors components, you must allow access to various Palo Alto Networks resources. If you use the specific Palo Alto Networks App-IDs indicated in the table, you do not need to explicitly allow access to the resource. A dash (-) indicates there is no App-ID coverage for a resource.
Note
Some of the IP addresses required for access are registered in the United States. As a result, some GeoIP databases do not correctly pinpoint the location in which IP addresses are used. All customer data is stored in your deployment region, regardless of the IP address registration and restricts data transmission through any infrastructure to that region. For considerations, see Plan and prepare.
Note
Throughout this topic, <xdr-tenant> refers to the chosen subdomain of your Cortex XDR tenant and <region> is the region in which your Strata Logging Service is deployed.
Refer to the following tables for the FQDNs, IP addresses, ports, and App-ID coverage for your deployment.
For IP address ranges in GCP, refer to the following tables for IP address coverage for your deployment.
https://www.gstatic.com/ipranges/goog.json: Refer to this list to look up and allow access to the IP address ranges subnets.
https://www.gstatic.com/ipranges/cloud.json: Refer to this list to look up and allow access to the IP address ranges associated with your region.
The following table shows the required resources by region.
<xdr-tenant>.xdr.<region>.paloaltonetworks.com
Used to connect to the Cortex XDR management console.
IP address by region:
US (United States): 35.244.250.18
EU (Europe): 35.227.237.180
CA (Canada): 34.120.31.199
UK (United Kingdom): 34.120.87.77
JP (Japan): 35.241.28.254
SG (Singapore): 34.117.211.129
AU (Australia): 34.120.229.65
DE (Germany): 34.98.68.183
IN (India): 35.186.207.80
CH (Switzerland): 34.111.6.153
PL (Poland): 34.117.240.208
TW (Taiwan): 34.160.28.41
QT (Qatar): 35.190.0.180
FA (France): 34.111.134.57
IL (Israel): 34.111.129.144
SA (Saudi Arabia): 35.244.157.127
ID (Indonesia): 34.111.58.152
ES (Spain): 34.111.188.248
IT (Italy): 34.8.224.70
KR (South Korea): 34.54.5.247
ZA (South Africa): 34.149.165.12
Port: 443
cortex-xdr
distributions.traps.paloaltonetworks.com
Used for the first request in registration flow where the agent passes the distribution id and obtains the ch-<xdr-tenant>.traps.paloaltonetworks.com of its tenant.
IP address: 35.223.6.69
Port: 443
traps-management-service
panw-xdr-installers-prod-us.storage.googleapis.com
Used to download installers for upgrade actions from the server.
This storage bucket is used for all regions.
IP ranges in GCP
Port: 443
cortex-xdr
global-content-profiles-policy.storage.googleapis.com
Used to download content updates.
IP ranges in GCP
Port: 443
cortex-xdr
ch-<xdr-tenant>.traps.paloaltonetworks.com
Used for all other requests between the agent and its tenant server including heartbeat, uploads, action results, and scan reports.
IP address by region:
US (United States): 34.98.77.231
EU (Europe): 34.102.140.103
CA (Canada): 34.96.120.25
UK (United Kingdom): 35.244.133.254
JP (Japan): 34.95.66.187
SG (Singapore): 34.120.142.18
AU (Australia): 34.102.237.151
DE (Germany): 34.107.161.143
IN (India): 34.120.213.188
CH (Switzerland): 34.149.180.250
PL (Poland): 35.190.13.237
TW (Taiwan): 34.149.248.76
QT (Qatar): 34.107.129.254
FA (France): 34.36.155.211
IL (Israel): 34.128.157.130
SA (Saudi Arabia): 34.107.213.85
ID (Indonesia): 34.128.156.84
ES (Spain): 34.120.102.147
IT (Italy): 34.8.234.58
KR (South Korea): 34.54.155.245
ZA (South Africa): 35.190.79.68
Port: 443
traps-management-service
api-<xdr-tenant>.xdr.<region>.paloaltonetworks.com
Used for API requests and responses.
IP address by region:
US (United States): 35.222.81.194
EU (Europe): 34.90.67.58
CA (Canada): 35.203.82.121
UK (United Kingdom): 34.89.56.78
JP (Japan): 34.84.125.129
SG (Singapore): 34.87.83.144
AU (Australia): 35.189.18.208
DE (Germany): 34.107.57.23
IN (India): 35.200.158.164
CH (Switzerland): 34.65.248.119
PL (Poland): 34.116.216.55
TW (Taiwan): 35.234.8.249
QT (Qatar): 34.18.46.240
FA (France): 34.155.222.152
IL (Israel): 34.165.156.139
SA (Saudi Arabia): 34.166.58.79
ID (Indonesia): 34.128.115.238
ES (Spain): 34.175.30.176
IT (Italy): 34.154.195.120
KR (South Korea): 34.64.54.175
ZA (South Africa): 34.35.64.191
Port: 443
-
Log forwarding to a syslog receiver
See Integrate a syslog receiver for information about log forwarding IP addresses per region for syslog receivers.
The following table lists the required resources for Federal (United States - Government).
distributions-prod-fed.traps.paloaltonetworks.com
Used for the first request in registration flow where the agent passes the distribution ID and obtains the ch-<xdr-tenant>.traps.paloaltonetworks.com of its tenant.
IP address: 104.198.132.24
Port: 443
traps-management-service
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panw-xdr-installers-prod-fr.storage.googleapis.com
Used to download installers for upgrade actions from the server.
IP ranges in GCP
Port: 443
cortex-xdr
![]()
global-content-profiles-policy-prod-fr.storage.googleapis.com
Used to download content updates.
IP ranges in GCP
Port: 443
cortex-xdr
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ch-<xdr-tenant>.traps.paloaltonetworks.com
Used for all other requests between the agent and its tenant server including heartbeat, uploads, action results, and scan reports.
IP address: 130.211.195.231
Port: 443
traps-management-service
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api-<xdr-tenant>.xdr.federal.paloaltonetworks.com
Used for API requests and responses.
IP address: 130.211.195.231
Port: 443
-
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Log forwarding to a syslog receiver
See Integrate a syslog receiver for information about log forwarding IP addresses per region for syslog receivers.
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