For the complete documentation index, see llms.txt. This page is also available as Markdown.
Cortex XDR 3.x

Resolution reasons for incidents and alerts

Describes the resolution reasons for incidents and alerts.

When you resolve an incident or alert you must also specify a resolution reason. The following table describes the resolution reasons available for selection.

Resolution reason
Description

Resolved - True Positive

The incident was correctly identified by Cortex XDR as a real threat, and the incident was successfully handled and resolved.

Note

Incidents resolved as True Positive and False Positive help Cortex XDR to identify real threats in your environment by comparing future incidents and associated alerts to the resolved incidents. Therefore, the handling and scoring of future incidents is affected by these resolutions.

Resolved - False Positive

The incident is not a real threat.

Note

Incidents resolved as True Positive and False Positive help Cortex XDR to identify real threats in your environment by comparing future incidents and associated alerts to the resolved incidents. Therefore, the handling and scoring of future incidents is affected by these resolutions.

Resolved - Security Testing

The incident is related to security testing or simulation activity such as a BAS, pentest, or red team activity.

Resolved - Known Issue

The incident is related to an existing issue or an issue that is already being handled.

Resolved - Duplicate Incident

The incident is a duplicate of another incident.

Last updated

Was this helpful?