> For the complete documentation index, see [llms.txt](https://cortex-docs.paloaltonetworks.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://cortex-docs.paloaltonetworks.com/cortex-xdr-5.x/configure-cortex-xdr/cortex-xdr-data-sources/vendor-specific-data-sources/salesforce.md).

# Salesforce

You can configure collecting Salesforce logs and data using a standard collector, content pack integration (onboarded prior to July 26, 2026), or connector:

| Salesforce instance configuration method                                    | Description                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                             |
| --------------------------------------------------------------------------- | ----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- |
| Standard Collector                                                          | <p>Ingests Audit Trail and Security Monitoring event logs, including:</p><ul><li>Login history</li><li>Setup audit trail</li><li>Flow Execution events</li><li>Transaction Security events</li><li>Content Distribution events</li><li>Package Install events</li></ul>                                                                                                                                                                                                                                                 |
| Link to standard collector                                                  | [Ingest logs and data from Salesforce](/cortex-xdr-5.x/configure-cortex-xdr/cortex-xdr-data-sources/vendor-specific-data-sources/salesforce/ingest-logs-and-data-from-salesforce.md)                                                                                                                                                                                                                                                                                                                                    |
| Link to content pack/integration details (onboarded prior to July 26, 2026) | <p>Includes the:</p><ul><li><a href="https://cortex.marketplace.pan.dev/marketplace/details/SalesforceV2/">SalesforceV2</a> content pack, which provides CRM services and automations and contains the Salesforce v2 (Community Contribution) integration.</li><li><a href="https://cortex.marketplace.pan.dev/marketplace/details/SalesforceFusion/">Salesforce Fusion</a> content pack, which executes CRUD operations for employee lifecycle processes and contains the Salesforce Fusion IAM integration.</li></ul> |
| Link to connector                                                           | <p><a href="/pages/MCfxukGO4hHyD7UVpIEq">Salesforce connector</a>: Ingests data using the <a href="https://cortex.marketplace.pan.dev/marketplace/details/Salesforce/">Salesforce</a> content pack to provide full CRM services for data security, automation and remediation, security posture, and identity posture. Includes the following integrations:</p><ul><li>Salesforce IAM: Performs Identity Lifecycle Management operations.</li><li>Salesforce: Provides CRM services.</li></ul>                          |


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