Start case analysis

Open a case and begin an investigation.

Note

This section describes the product in default mode and using the Split view. If you are using legacy mode, see Detailed View.

To start analyzing a case, open the case from the main Cases page. In the Split view, click a case to open it in the side panel. To open a case in a full page layout, right-click a case in the list and select View case in new tab.

The case card opens a dedicated workspace where you can fully understand, investigate, and resolve the case from start to finish.

The case card brings together case context, correlated issues, affected assets, and remediation actions in one place. It helps you quickly understand the case context, see how events are connected, and take action with confidence. Click through the view to dive into investigation data, resolution tasks, and AI assistance without switching pages or losing context, keeping your focus on resolution.

Case analysis and resolution process

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Core components

The following table describes the core components of case analysis and resolution:

Component	Description	Link to detailed information
Agentic Assistant	Provides side-by-side support by recognizing case context, delivering advanced summarization, and helping you pivot to additional investigative views.	Agentic Assistant- Case Investigation agent
AI-generated case title and description	Helps you quickly understand the scope and nature of the case by summarizing key case details.	AI-generated case summaries
Case overview	Breaks down case components to help you understand how the case was built: Grouping graph: Illustrates issue relationships Evidence: Details casualties and events Issue feed: Narrates the case story Associated assets, artifacts, and MITRE ATT&CK tactics: Provides additional context and links to detailed views and actions	Analyze case details
Case timeline	Provides a chronological record of security events and analyst actions to streamline investigations and evidence management.	Case timeline
Detailed view	Provides detailed information about the investigation in a tabular format, for example Timeline and War Room.	Detailed View
Resolution Center	Guides you towards resolution by presenting actionable remediation steps and enables you to track all related playbook tasks without opening individual playbooks.	Resolution Center

Agentic Assistant- Case Investigation agent

The Agentic Assistant is a context-aware, generative intelligence tool embedded directly within the case card. It is designed to act as a side-by-side partner for security analysts, eliminating the need to pivot away from the investigation to consolidate complex data.

When you open the Agentic Assistant you can select the agent that is best suited for each task. The dedicated Case Investigation agent can help you with your case investigation. It specializes in advanced summarization, and recognizes the context of the case, ensuring every insight provided is highly relevant and grounded in the specific issues, assets, and telemetry of the current investigation.

For more information about using other agents in the Agentic Assistant, see Get started with Agentic Assistant chat.

Core functionalities of the Case Investigation agent

To streamline case analysis, the assistant provides the following areas of support:

• Dynamic summarization of log data and issues into clear, actionable narratives, including:

  • Executive overviews: High-level summaries that focus on impact and risk.
  • Extended technical overviews: Deep-dive summaries that outline the technical progression of the threat.
• Focused contextual inquiries to extract specific details without manual filtering. You can ask targeted questions regarding:

  • Issue deep-dives: Understanding the specific triggers and severity of an issue.
  • Asset relationships: Identifying which users or devices are at the center of the activity.
  • Asset and artifact investigation: Understanding the impact and risk of the assets and artifacts in the investigation.
• Intelligent pivoting and clarification to help you navigate through complex investigations:

  • Entity-specific prompts: By clicking Ask AI next to a specific entity (such as an IP address or file hash), the assistant launches with a pre-configured prompt tailored to that specific object.
  • Investigation guidance: It suggests potential next steps and actions, and links to detailed views