Use the interface

Learn more about how to use the Cortex XDR interface.

The Cortex XDR interface provides a centralized workspace for viewing and managing security data across your environment.

Use the navigation menu on the left to move between product areas in the tenant. For a quick overview of each area, see the Navigation cheat sheet below.

From the interface, you can:

• Navigate between product areas.
• Chat with an Agentic Assistant agent
• Filter table results to find relevant information.
• Create saved views with commonly used filter configurations.
• Export table data.
• Access in-product help and documentation.

Note

• Each SAML login session is valid for 8 hours.
• Some menu items only appear if you have the relevant license.

Filter page results

To reduce the number of results, you can filter by any heading and value. When you apply a filter, Cortex XDR displays the filter criteria above the results table. You can also filter individual columns for specific values using the icon to the right of the column heading.

Some fields also support additional operators such as =, !=, Contains, not Contains, *, !*.Filters are persistent. When you navigate away from the page and return, any filter you added remains active.

To build a filter using one or more fields:

1. From a Cortex XDR page, select filter ().

   Cortex XDR adds the filter criteria above the top of the table.
2. For each field, you would like to filter by:

   1. Select or search the field.
   2. Select the operator that matches the criteria.

      Use = to include results that match the value you specify, or != to exclude results that match the value.
   3. Enter a value to complete the filter criteria.

      Note

      CMD fields have a 128-character limit. Shorten longer query strings to 127 characters and add an asterisk (*).

      Alternatively, you can select Include empty values to create a filter that excludes or includes results when the field has empty values.
3. To add additional filters, click +AND, within the filter brackets, to display results that must match all specified criteria, or +OR to display results that match any of the criteria.
4. To see the results, click out of the filter area.

Save views and filters

Cortex XDR allows you to save filter configurations so you can quickly return to commonly used data selections. Depending on the page you are working on, you can save either views or filters:

• Saved views store table configurations, including filters, so you can quickly switch between commonly used table perspectives.
• Saved filters store only the filter criteria, allowing you to quickly apply the same filtering logic again.

These options help you quickly focus on the data most relevant to your workflow.

Saved views

Saved views store filter configurations for table data, allowing you to quickly return to frequently used filters. You can filter table data by fields such as domain, context, or work queue, configure the columns you want to see, and save the configuration as a reusable view.

Saved views are available on most table-based pages, such as the Cases and Issues pages. The default view is All (for example, All Cases).

Select the arrow next to the view name to see all available views. If you modify filters in an existing view, you can update the view or save the configuration as a new view.

Save a view

1. Apply one or more filters.
2. Select Save.
3. Enter a name for the view.
4. Choose whether to share the view.

Manage views

• Use the three-dot Actions menu next to the view name to take the following actions:

  • Set the view as the default.
  • Share or unshare the view.
  • Update the view after modifying filters.
  • Delete the view.

Note

• Deleting a shared view removes it for all users.
• You can delete your own saved views.
• To delete views created by other users, you must have the Account administrator or Instance administrator role.

Saved filters

Some pages allow you to save filters instead of views, such as the IOC and BIOC pages.

Saved filters store filter criteria, allowing you to quickly apply the same filters again. Saved filters help standardize filtering and allow users to quickly apply commonly used search conditions.

Apply a saved filter

1. Open the three-dot Actions menu in the table filter row.
2. Select Saved filters and choose a filter to apply.
3. Click Apply.

Create a filter

1. Remove all filters from the table.
2. Click Add filter and define the filter values.
3. Click Save and define a filter name.

Share or delete a saved filter

1. Open the three-dot Actions menu in the table filter row.
2. Select Saved filters.
3. Click the Actions menu next to a filter name and select the relevant action.

Note

• Deleting a shared filter removes it for all users.
• You can delete your own saved filters.
• To delete filters created by other users, you must have the Account administrator or Instance administrator role.

Export results

You can export the page results for most pages in Cortex XDR to a tab-separated values (TSV) file.

1. (Optional) Filter page results to reduce the number of results for export.
2. Select export to file ().

   Cortex XDR exports any results matching your applied filters in TSV format. The TSV format requires a tab separator, automatic detection does not work in the case of multi-event exports.

System tools and services

The following controls appear in the navigation bar and provide access to system tools, help resources, and tenant settings.

Cortex Agentic Assistant

Click in the top-right corner to open the assistant.

The Cortex Agentic Assistant is the autonomous AI capability of Cortex XSIAM. It uses AI agents that plan, reason, and investigate complex threats, such as cloud identity theft or container breaches.

Notifications

The Notifications panel displays system alerts and updates generated by Cortex XDR.

Tenant Navigator

Use Tenant Navigator to view and switch between tenants you have access to. Tenants are organized by CSP account.You can also navigate directly to the Cortex Gateway.

Settings

From the Settings menu, you can:

• View license information
• Manage audit logs
• Manage exceptions configuration
• Configure data sources and system settings

Managed Services

The Managed Threat Hunting service provides 24/7 monitoring by Palo Alto Networks threat researchers and Unit 42 experts.

Help

Cortex XDR provides in-product help directly within the interface.

Click to open the Help. There are two options:

• Documentation Portal
• Initiate Support Request

If you have the Cortex Agentic Assistant enabled, when you select Initiate Support Request, the Help Center agent opens to provides assistance with finding relevant documentation, troubleshooting, and creating a support ticket. After your first prompt to the Help Center agent, you can click Submit support ticket from above the chat. If you click Submit Support Ticket, you are brought directly to the Submit Support Ticket wizard. If you do not have Cortex Agentic Assistant enabled, selecting Initiate Support Request brings you directly to the Submit Support Ticket wizard.

User menu

Click your username to access user and tenant options.

From the user menu, you can:

• View tenant information
• See What's New
• Switch between light and dark mode
• Log out

Navigation cheat sheet

Dashboards & Reports

Component	Description
Dashboard	Select a dashboard/command center to view your tenant's activities, enabling you to effectively monitor your cases and overall activity in your environment
Reports	View all the reports that Cortex XDR have run.
Dashboard Manager	Manage dashboards, including adding dashboards with customized widgets to surface the statistics that matter to you most.
Report Templates	Build reports using pre-defined templates or customize a report. Reports can be generated on demand or scheduled.
Widget library	Search, view, edit, and create widgets based on predefined widgets and user-created custom widgets.

Cases & Issues

Component	Description
Cases	Investigate cases, manually create new cases, manage case severity and status, assign cases, and merge cases.
Issues	Investigate and manage individual issues. Run a playbook in the Work Plan for an individual issue or run the same playbook on multiple issues from the Issues table. Run commands in the War Room. Navigate to the Findings table.
Case Configuration	Add case scoring rules, view starred issues, and add featured hosts, users, and IP addresses.

Investigation & Response

Search

Component	Description
Query Builder	Build complex queries to investigate, identify connections, and expose the root cause of issues from your data sources.
Query Center	View and manage the results of all simple and complex queries created from the Query Builder.
Scheduled Queries	View and manage all scheduled and recurring queries created from the Query Builder.

Automation

Component	Description
Playbooks	Manage playbooks, including viewing, creating, and editing.
Scripts	Manage scripts. Use Script Helper to find relevant commands and scripts for your use case.
Jobs	Create and manage jobs to run a specific playbook, triggered either by time or a delta in a feed.
Playground	Safely develop and test scripts, commands, and more, in a non-production environment not connected to a specific issue or case.
Automation Rules	Automatically respond to events by defining trigger conditions and desired actions to perform once the condition is met.

Response

Component	Description
Action Center	Provides a central location from which you can track the progress of all investigation, response, and maintenance actions performed on your endpoints.
Live Terminal	Initiate a remote connection to an endpoint, enabling you to remotely manage, investigate, and perform response actions on the endpoint.
EDL	Add malicious domains and IP addresses to an external dynamic list enforceable on your Palo Alto Networks firewall.

Forensics

Component	Description
N/a	Streamline your case response, data collection, threat hunting, and analysis of your endpoint data to find the source and scope of an attack. Requires the Forensics add-on.

Notebooks

Component	Description
N/a	Use Jupyter tools to build machine learning models to visualize clusters, identify anomalies, and then feed your findings back into the Cortex XDR environment to generate security insights. You need a daily minimum of 1000 compute units.

Threat Management

Detection Rules

Component	Description
IOC	Identify specific hashes, IP addresses, domains, file names, and paths that indicate a threat.
BIOC	Identify a specific network, process, file, or registry activity that indicates a threat.
Correlations	Analyze correlations of multiple events from multiple sources.
Indicator Rules	Create rules based on filters that are applied as either SHA256 and MD5 prevention rules in specific Agent Prevention Profiles or as file, IP address, and domain detection rules.

Threat Intelligence

Component	Description
Indicators	Indicators database. Search, review, and interact with indicators including IPs, domains, URLs, hashes, and more.

Posture Management

Component	Description
Vulnerability Management	View vulnerability issues, vulnerable assets, vulnerabilities, and vulnerability intelligence.
Compliance	Determine asset vulnerabilities and risk by checking whether assets adhere to industry standards or your organization's best practices for compliance. You can select compliance standards from the compliance catalog.
Rules & Policies	Create and edit rules and policies for cloud workload, cloud security, and vulnerability management.

Inventory

Assets

Component	Description
All Assets	Provides a central location from which you can view and investigate information relating to assets in your network.
Groups	Create and view groups of assets with shared attributes.
Network configuration	Define your internal IP address ranges and domain names to identify and track your network assets.

Endpoints

Component	Description
All Endpoints	View and manage endpoints that have registered with your Cortex XDR instance.
Groups	Create endpoint groups to which you can perform actions and assign the policy.
Installations	Create packages of the Cortex XDR agent software for deployment to your endpoints.
Host Insights	Access comprehensive insights into your system's components, including applications, services, users, and vulnerability assessments, to maintain visibility and security across your environment.
Policy Management	Configure your endpoint security profiles and assign them to your endpoints.
Host Firewall	Control communications on your endpoints by applying sets of rules that allow or block internal and external traffic.
Device Control Violations	Monitor all instances where end users attempted to connect restricted USB-connected devices and Cortex XDR blocked them on the endpoint.
Disk Encryption Visibility	View and manage endpoints that were encrypted using BitLocker.
File Integrity Monitoring	A security control designed to detect unauthorized or anomalous modifications to files and folders in the file system. Any change, such as, a new file being created or an existing file being modified, will trigger an event that is sent to the Cortex XDR tenant.

Modules

Component	Description
AI Security	Comprehensive overview of the AI assets within an organization. Designed to ensure AI security by offering tools to review and prioritize AI risks effectively.
Application Security	Secures your applications by identifying and prioritizing them as a single, logical entity encompassing assets across the entire software development lifecycle (SDLC).
Dats Security	Agentless multi-cloud data security platform that discovers, classifies, protects, and governs sensitive data.
Identity Security	Runs a proprietary algorithm to calculate effective permissions and entitlements of the identities across your cloud service providers.
Kubernetes Security	Automatically discovers assets, enforces policies, and scans for vulnerabilities, malware, secrets, and misconfigurations across the environment.
Attack Surface	ASM helps you discover and manage your public attack surface, providing visibility into all of your digital assets, including on-prem and cloud. Identify and remediate vulnerabilities, enforce compliance policies, and reduce the risk of cyberattacks. Included in Cortex XDR Premium or any other XSIAM license with the Attack Surface Management add-on.
Email Security	Provides a scalable detection, investigation, and response layer over cloud-hosted email environments. It connects directly to supported email platforms via secure API integrations to ingest rich message-level and identity-related telemetry. Requires the Email Security add-on.
Exposure Management	A collection of features, capabilities, integrations, and content designed to help defenders holistically assess, consolidate, prioritize, and proactively respond to exposures in their organization. Requires the Exposure Management add-on.

Agentic Assistant Hub

Note

This menu item appears if you have enabled the Cortex Agentic Assistant.

Manage agentic agents and actions in the Agentic Assistant Hub.