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Cortex XDR 5.x

What is Cortex XDR multi-tenant?

Learn about Cortex multi-tenant deployments that provide data segregation while enabling you to manage multiple tenants from a single console.

Cortex XDR multi-tenant is designed for managed security service providers (MSSPs) and enterprises that require strict data segregation, but also need the flexibility to share and manage critical security practices across tenants. In Cortex XDR, MSSPs and enterprises can benefit from central licensing management and have access to a variety of configuration options for their child tenants. These options include defining which Cortex add-ons to include and configuring the number of endpoints and gigabytes per tenant. This flexibility allows multi-tenants to tailor security operations to meet the specific needs of each child tenant.

Multi-tenancy enables you to manage multiple tenants from a single console. For a multi-tenant deployment, you create and manage the main account and child tenants from the Cortex Gateway.

In the main account, you can see all alerts across all child tenants.

Multi-tenant architecture

Multi-tenancy architecture is based on the platform's ability to run separate instances (process and data) of Cortex XDR, linking each child tenant to a main tenant. Each deployment consists of a main account and child tenants. All child tenants are associated with the main tenant. While tenant alerts can be searched from the main tenant, no data is stored on the main tenant.

Component
Description

Main tenant

The main tenant, also referred to as the parent tenant, is used to access and administer your environment.

Child tenant

A child tenant is an instance of Cortex XDR that serves an end customer, such as the customer of an MSSP, and is associated with the main tenant. Each tenant has customer-specific data, which are stored separately.

Note

By default, multi-tenant licenses include one child tenant.

MSSP multi-tenant

Cortex XDR supports pairing multiple Cortex XDR environments with a single main account enabling MSSPs to easily manage security on behalf of their clients.

The following license options are available for MSSP multi-tenants:

Option
Description

Central licensing management

The MSSP acquires a license for the main tenant (parent account) with resource allocations of total endpoints and/or GB for child tenants. From the main tenant, the administrator can then dynamically create child tenants and allocate the resources among its child tenants. All child tenants are automatically paired to the main tenant and the licenses are all owned by the main tenant.

Customer-owned license

The MSSP acquires a license for its parent tenant. All end customers must acquire their own licenses in a separate contract. The child tenants must be manually paired to the main tenant.

Enterprise multi-tenant

In addition to multi-tenant for MSSPs, enterprises can use multi-tenancy to segregate data across subdivisions while allowing for co-management of environments with potentially diverse security stacks. With enterprise multi-tenant, there is central visibility of threats from the main account while providing varying levels of independence to the child tenants. Central licensing management and dynamic allocation of resources from the main account allow for flexibility according to changing needs.

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