> For the complete documentation index, see [llms.txt](https://cortex-docs.paloaltonetworks.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://cortex-docs.paloaltonetworks.com/cortex-xsiam/configure-cortex-xsiam/cortex-xsiam-data-sources/vendor-specific-data-sources-and-connectors/salesforce.md).

# Salesforce

Configure the Salesforce data source and connector for Cortex XSIAM.

You can configure collecting Salesforce logs and data using a standard collector, content pack integration (onboarded prior to July 26, 2026), or connector:

| Collection Method                                                           | Description                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        |
| --------------------------------------------------------------------------- | ---------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- |
| Standard collector overview                                                 | <p>Ingests Audit Trail and Security Monitoring event logs, including:</p><ul><li>Login history</li><li>Setup audit trail</li><li>Flow Execution events</li><li>Transaction Security events</li><li>Content Distribution events</li><li>Package Install events</li></ul>                                                                                                                                                                                                                                                                                                                                                            |
| Link to standard collector                                                  | [Ingest logs and data from Salesforce](/cortex-xsiam/configure-cortex-xsiam/cortex-xsiam-data-sources/vendor-specific-data-sources-and-connectors/salesforce/ingest-logs-and-data-from-salesforce.md)                                                                                                                                                                                                                                                                                                                                                                                                                              |
| Link to content pack/integration details (onboarded prior to July 26, 2026) | <p>Includes the:</p><ul><li><a href="https://cortex.marketplace.pan.dev/marketplace/details/SalesforceV2/">SalesforceV2</a> content pack, which provides CRM services and automations and contains the Salesforce v2 (Community Contribution) integration.</li><li><a href="https://cortex.marketplace.pan.dev/marketplace/details/SalesforceFusion/">Salesforce Fusion</a> content pack, which executes CRUD operations for employee lifecycle processes and contains the Salesforce Fusion IAM integration.</li></ul>                                                                                                            |
| Link to connector                                                           | <p><a href="/cortex-xsiam/configure-cortex-xsiam/cortex-xsiam-data-sources/vendor-specific-data-sources-and-connectors/salesforce/ingest-and-run-salesforce-automation-and-remediation.md">Salesforce connector</a>: Uses the <a href="https://cortex.marketplace.pan.dev/marketplace/details/Salesforce/">Salesforce</a> content pack to provide full CRM services for data security, automation and remediation, security posture, and identity posture. Includes the following integrations:</p><ul><li>Salesforce IAM: Performs Identity Lifecycle Management operations.</li><li>Salesforce: Provides CRM services.</li></ul> |


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