Twilio

Use Twilio data in Cortex XSIAM to send SMS notifications and collect SendGrid email activity.

Important

This connector is only available for tenants that onboarded after July 26, 2026. For tenants that onboarded before this date, use Marketplace to access the standalone integration. For more information, see Marketplace.

Integrate with Twilio to send SMS text messages, and with Twilio SendGrid, a cloud-based email delivery platform, to collect email activity events such as deliveries, opens, clicks, bounces, and spam reports for analysis in Cortex.

This connector includes the following sub-capabilities (Marketplace integrations link to PAN DEV for more information):

• Twilio: Send SMS notifications. This sub-capability is available with any active Cortex XSIAM or Cortex AgentiX license.

• Twilio SendGrid: Twilio SendGrid is a cloud-based email delivery platform that provides email activity tracking and analytics. This sub-capability is available with any active Cortex XSIAM license.

To configure this connector, follow the steps outlined in the configuration wizard.