> For the complete documentation index, see [llms.txt](https://cortex-docs.paloaltonetworks.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://cortex-docs.paloaltonetworks.com/cortex-xsiam/configure-cortex-xsiam/customize-cases-and-issues/customize-issue-fields-and-layouts/issue-layouts.md). # Issue layouts Manage Cortex XSIAM system and custom issue layouts to control Investigate panel fields and issue information display. Manage Cortex XSIAM issue layouts to control the information displayed during issue investigation. Cortex XSIAM includes default layouts. Add layouts through content packs, duplicate system layouts, or create custom layouts. Issue layout rules apply layouts to incoming issues. ### View issue layouts in the Investigate panel Issue layouts control information displayed in the **Investigate** panel. To view the applied layout, click **Layout Info** ![layout-info-button.png](https://2786854933-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FAEIjuYE3RXcIfmuQnBbm%2Fuploads%2Fgit-blob-92320ae7f1f55c4e42fa0642cd4e26e595fb9aa0%2Fc7c43472effd8964d3a4c434540e76ba09332f7a1ed01c892bf89d3f7fac96d4.png?alt=media) in the upper-right corner. Empty layout fields are hidden by default. Select **Show empty fields** to display them. ### Customize system and content pack issue layouts Default and content pack issue layouts are locked. You cannot delete, edit, or export them. To view a system layout, right-click its row and select **View**. To edit a system layout, detach or duplicate it from the issue layout table. A detached layout does not receive content updates until you reattach it. To reattach a system layout, right-click its row and select **Attach**. Reattaching can overwrite changes. Detached layouts can be edited or duplicated, but not deleted or exported. Duplicated layouts can be edited, deleted, or exported like custom issue layouts. ### Edit issue fields in a layout Users with editing permissions can edit most issue fields inline. Click the check mark to save a change. Some system fields, such as **Source Instance**, cannot be edited. ### Manage custom issue layouts To manage a custom issue layout, go to **Settings** → **Configurations** → **Object Setup** → **Issues** → **Layouts**. Right-click the layout in the table, then select **Edit**, **Duplicate**, **Delete**, or **Export**. --- # Agent Instructions This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com. ## Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation by asking a question. Perform an HTTP GET request on the following URL with the `ask` and `goal` query parameters: ``` GET https://cortex-docs.paloaltonetworks.com/cortex-xsiam/configure-cortex-xsiam/customize-cases-and-issues/customize-issue-fields-and-layouts/issue-layouts.md?ask=&goal= ``` `ask` is the immediate question: it should be specific, self-contained, and written in natural language. `goal` is what the user is ultimately trying to achieve, the reason they need the answer. Sharing it helps GitBook give you a better, more relevant answer. A goal is most helpful when it describes the outcome the user wants rather than restating the question. For example, with `ask=how do I create an API token`, a goal like `automate deployments from our CI pipeline` lets GitBook tailor the answer to that use case. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.