> For the complete documentation index, see [llms.txt](https://cortex-docs.paloaltonetworks.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://cortex-docs.paloaltonetworks.com/cortex-xsiam/detect-investigate-and-respond-to-threats/agentic-assistant-chat/get-started-with-agentic-assistant-chat.md).

# Get started with Agentic Assistant chat

The chat leverages your personal context (such as your name, email, and roles), the agent’s description, available actions, and conversation context to enable highly informed and personalized interactions. You can manage multiple chats simultaneously and easily switch between the agents you have access to. Before acting, the agent generates a plan, verifying each step while executing the sequence of actions that fulfill your request.

{% hint style="info" %}

### Note

The Cortex Agentic Assistant is currently available in limited regions. For more information, see [Agentic AI in Cortex XSIAM](/cortex-xsiam/learn-about-cortex-xsiam/agentic-ai-in-cortex-xsiam.md). If your tenant is not within one of those regions, you have access to the [Cortex Assistant](/cortex-xsiam/detect-investigate-and-respond-to-threats/investigation-and-response/cortex-assistant.md).

To enable the Cortex Agentic Assistant, go to **Settings** → **Configurations** → **General** → **Server Settings** → **AI Configuration**.
{% endhint %}

To access the chat, you must have the correct permissions. For more information, see [Agentic Assistant role-based access control](/cortex-xsiam/configure-cortex-xsiam/configure-the-cortex-agentic-assistant-1/agentic-assistant-role-based-access-control.md).

To open the chat window, click the Agentic Assistant icon in the upper right hand corner, or from the **XSIAM Command Center** dashboard click **Cortex Agentic Assistant** and click **Start Investigation**.

To close the chat window, click anywhere outside the chat window's boundaries or click the Agentic Assistant icon in the upper right hand corner.

**Access the chat from Slack**

Before you can interact with the Cortex Agentic Assistant in Slack, the Slack v3 integration must be set up correctly. For more information, see the [Slack v3 integration documentation](https://xsoar.pan.dev/docs/reference/integrations/slack-v3).

Once the setup is done, you can initiate a chat or interact with the Cortex Agentic Assistant from Slack by tagging your configured bot name in a thread (for example **`@Your bot name`**).


---

# Agent Instructions
This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com.

## Querying This Documentation
If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter, and the optional `goal` query parameter:

```
GET https://cortex-docs.paloaltonetworks.com/cortex-xsiam/detect-investigate-and-respond-to-threats/agentic-assistant-chat/get-started-with-agentic-assistant-chat.md?ask=<question>&goal=<endgoal>
```

`ask` is the immediate question: it should be specific, self-contained, and written in natural language.
`goal` is optional and describes the broader end goal you are ultimately trying to accomplish on behalf of the user. GitBook uses it to tailor the answer towards what is most useful for that goal.

The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.