> For the complete documentation index, see [llms.txt](https://cortex-docs.paloaltonetworks.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://cortex-docs.paloaltonetworks.com/cortex-xsiam/learn-about-cortex-xsiam/cortex-xsiam-product-licenses/upgrade-your-tenant.md). # Upgrade your tenant If you have purchased new entitlements, Cortex XSIAM automatically upgrades your tenant to provide product upgrades and new license entitlements. When you purchase new entitlements, Cortex XSIAM automatically applies them to your tenant through a seamless upgrade process. If any downtime is required, you’ll receive advance notice and can choose a convenient time to proceed with the upgrade. A banner notifies you that an upgrade is scheduled. To see details of the upgrade schedule, click **view upgrade details**. You can continue with the update schedule, or take one of the following actions: * To upgrade immediately, click **Upgrade now**. * To schedule an upgrade, select a start date and time from the calendar. Keep in mind the following during the upgrade process: * The gateway may experience up to two hours of downtime during the installation. * The upgrade will occur automatically on the scheduled time and date unless you change it. The product will also display a banner 24-hours before the upgrade occurs. * The development tenant associated with the upgraded production tenant will also be upgraded. * Pairing Prisma Cloud Compute with Cortex XSIAM is not supported in XSIAM 3.X versions. --- # Agent Instructions This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com. ## Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation by asking a question. Perform an HTTP GET request on the following URL with the `ask` and `goal` query parameters: ``` GET https://cortex-docs.paloaltonetworks.com/cortex-xsiam/learn-about-cortex-xsiam/cortex-xsiam-product-licenses/upgrade-your-tenant.md?ask=&goal= ``` `ask` is the immediate question: it should be specific, self-contained, and written in natural language. `goal` is what the user is ultimately trying to achieve, the reason they need the answer. Sharing it helps GitBook give you a better, more relevant answer. A goal is most helpful when it describes the outcome the user wants rather than restating the question. For example, with `ask=how do I create an API token`, a goal like `automate deployments from our CI pipeline` lets GitBook tailor the answer to that use case. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.