> For the complete documentation index, see [llms.txt](https://cortex-docs.paloaltonetworks.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://cortex-docs.paloaltonetworks.com/cortex-xsiam/learn-about-cortex-xsiam/cortex-xsiam-product-licenses/upgrade-your-tenant.md).

# Upgrade your tenant

When you purchase new entitlements, Cortex XSIAM automatically applies them to your tenant through a seamless upgrade process. If any downtime is required, you’ll receive advance notice and can choose a convenient time to proceed with the upgrade.

A banner notifies you that an upgrade is scheduled. To see details of the upgrade schedule, click **view upgrade details**. You can continue with the update schedule, or take one of the following actions:

* To upgrade immediately, click **Upgrade now**.
* To schedule an upgrade, select a start date and time from the calendar.

Keep in mind the following during the upgrade process:

* The gateway may experience up to two hours of downtime during the installation.
* The upgrade will occur automatically on the scheduled time and date unless you change it. The product will also display a banner 24-hours before the upgrade occurs.
* The development tenant associated with the upgraded production tenant will also be upgraded.
* Pairing Prisma Cloud Compute with Cortex XSIAM is not supported in XSIAM 3.X versions.


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