> For the complete documentation index, see [llms.txt](https://cortex-docs.paloaltonetworks.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://cortex-docs.paloaltonetworks.com/cortex-xsoar-6-installation-guides/6.15/cortex-xsoar-installation-guide/single-server-installation/install-cortex-xsoar-with-bolt-database.md). # Install Cortex XSOAR with Bolt Database Install Cortex XSOAR 6.15 on a single server with the Bolt database. In a standard Cortex XSOAR deployment, the app server and database server are installed on the same machine. If you are deploying a signed installer: * You need to import the public key into the operating system. Open a [ticket](https://support.paloaltonetworks.com/Support/Index) with Palo Alto Networks support to get the public key. It is valid for six months. * If you are using engines or hosts in a multi-tenant environment, you need to install `makeself`. ### Cortex XSOAR installation file structure By default, Cortex XSOAR is installed in the `/root` folder, but you can Move Data Folders to Another Location on the Server, if necessary. | Asset | Path | | ------------- | ------------------------------------------------------------------------------ | | Binaries | `/usr/local/demisto` | | Data | `/var/lib/demisto` | | Logs | `/var/log/demisto` | | Configuration | `/etc/demisto.conf` (not created if defaults are selected during installation) | | Reports | `/tmp/demisto_install.log` | | Install Log | `/tmp/demisto_install.log` | If you want to create different mounts for the `/var/lib/demisto`, `/var/lib/docker`, and `/tmp` partitions, it is recommended to allocate the following space to each partition (dependent on the expected amount of data and the size of your incidents and indicators). * `/var/lib/demisto`: 200 GB (development) 1000 GB (production) If using Elasticsearch, see [Elasticsearch System Requirements](/cortex-xsoar-6-installation-guides/6.15/cortex-xsoar-installation-guide/system-requirements/elasticsearch-system-requirements.md). * If using Docker - `/var/lib/docker`: 70 GB (development) 150 GB (production) * If using Podman - `/home`: 70 GB (development) 150 GB (production) * `/tmp`: 10 GB (development and production) ### Prerequisites for installing Cortex XSOAR Verify the following information and requirements before you install Cortex XSOAR. * A Customer Support Portal account. Set up your Customer Support Portal account. For more information, see [How to Create Your CSP User Account](https://knowledgebase.paloaltonetworks.com/KCSArticleDetail?id=kA10g000000ClNVCA0). When you create a Customer Support Portal account, you can set up two-factor authentication (2FA) to log in using email, Okta Verify, or Google Authenticator for non-FedRAMP accounts. For more information, see [How to Enable a Third Party IdP](https://knowledgebase.paloaltonetworks.com/KCSArticleDetail?id=kA14u000000sZ8mCAE). * The following roles: | Role | Details | | ----------- | ------------------------------------------------------------------------------------------------------------------------------------------------------------- | | CSP role | The Super User role is assigned to your Customer Support Portal account. The user who creates the account receives this role. | | Cortex role | You must have the Account Admin role. The first Customer Support Portal Super User to access Cortex Gateway receives Account Admin permissions automatically. | Log in to Cortex Gateway after creating the account. Download the image file and license. Repeat these tasks for each tenant.

You need a license, or a sales-provided evaluation license, assigned to your Customer Support Portal account to download Cortex XSOAR images from Cortex Gateway.

* Your installation meets the [Cortex XSOAR System Requirements](/cortex-xsoar-6-installation-guides/6.15/cortex-xsoar-installation-guide/system-requirements/cortex-xsoar-system-requirements.md). * You have root access. * Docker is installed automatically unless you are installing on Oracle Linux, which requires manual installation. ### Install Cortex XSOAR with Bolt database {% stepper %} {% step %} ### Download the installation package and license 1. Log in to [Cortex Gateway](https://cortex-gateway.paloaltonetworks.com/accounts). 2. Locate the activation card for your license. By default, the **Production-Standalone** license is selected. You can also select **Dev**. If you want to use a production and a development tenant with a private remote repository, select **Dev**. If you don't select it now, you can install a development tenant later. 3. Select **Download On Prem**. 4. Select **Next**. 5. Under **Choose Download Option**, select **Installer**. 6. Select the checkbox to agree to the license terms and conditions. Then select **Download**.

In Google Chrome, to download the image and license files together, you may need to set Settings → Privacy and security → Site settings → Additional permissions → Automatic downloads to Sites can ask to automatically download multiple files.

Two files download: the `demistoserver-xxxxx.sh` installer file and a zipped JSON license file.

Copy the download link button from your browser's Downloads section to get the offline-installation token.

7. (Optional) If you are deploying Cortex XSOAR using a signed installer (GPG), import the GPG public key provided with the signed installer. Open a ticket with Palo Alto Networks support [here](https://support.paloaltonetworks.com/Support/Index) to get the public key. For example, use the `rpm --import public.key` command to import the public key into the local GPG keyring. Each operating system has specific requirements. 8. (Optional) If you are deploying Cortex XSOAR using a signed installer (GPG), you might need to manually install the `makeself` package. Run `yum install makeself`. {% endstep %} {% step %} ### Make the server package executable Run the following command to make the package executable. Replace `demisto.sh` with your installer filename if needed. `chmod +x demisto.sh` {% endstep %} {% step %} ### Run the installer 1. Execute the `.sh` file by running the following command: `sudo ./demisto.sh` Add [Installer Flags](/cortex-xsoar-6-installation-guides/6.15/cortex-xsoar-installation-guide/single-server-installation/install-cortex-xsoar-with-bolt-database/installer-flags.md) as required. 2. Accept the EULA and add the information when prompted. 3. Enter the Server HTTPS port. The default is `443`. 4. If you are using Elasticsearch, enter details such as the URL and timeout. 5. Type the Admin username. The default is `admin`. 6. Type the password. The default is `admin`. {% endstep %} {% step %} ### Verify the installation After the installation has completed, do the following: 1. Confirm that the Cortex XSOAR server status is active. Run `systemctl status demisto`. If the server is not active, run `systemctl start demisto` to start the server. 2. Confirm that the Docker service status is active. Run `systemctl status docker`. 3. In a web browser, go to `https://serverURL:port` to verify that Cortex XSOAR was successfully installed. When you open Cortex XSOAR for the first time, add the license. {% endstep %} {% step %} ### Add the license After the installation is complete, activate the license: 1. Log in to the Cortex XSOAR server. 2. Upload the **license** file that you downloaded from Cortex Gateway. {% endstep %} {% endstepper %} #### Troubleshoot Cortex XSOAR installation In some cases, moving previous installation files causes the installation to fail. The following error message appears: ``` mv: cannot stat '/var/lib/dpkg/info/demistoserver.postrm': No such file or directory Failed to execute: 'mv': exit status 1 ``` There are two options to resolve this issue: * Make a note of the path to the `demistoserver.postrm` file. Rerun the installation using this path for the `-prev-uninstall-script` flag. For example, `-- -prev-uninstall-script="/path/to/demistoserver.postrm"`. * Rerun the installation with the flag `-- -use-prev-uninstall-script=true`. Note that if you use this flag and have previously created a special ID & group for demisto users, the demisto user and group are deleted and recreated during installation. --- # Agent Instructions This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com. ## Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation by asking a question. Perform an HTTP GET request on the following URL with the `ask` and `goal` query parameters: ``` GET https://cortex-docs.paloaltonetworks.com/cortex-xsoar-6-installation-guides/6.15/cortex-xsoar-installation-guide/single-server-installation/install-cortex-xsoar-with-bolt-database.md?ask=&goal= ``` `ask` is the immediate question: it should be specific, self-contained, and written in natural language. `goal` is what the user is ultimately trying to achieve, the reason they need the answer. Sharing it helps GitBook give you a better, more relevant answer. A goal is most helpful when it describes the outcome the user wants rather than restating the question. For example, with `ask=how do I create an API token`, a goal like `automate deployments from our CI pipeline` lets GitBook tailor the answer to that use case. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.