Stop and Start a Tenant

Stop and start a tenant in a Cortex XSOAR multi-tenant deployment, through the API or the UI. Reindex a tenant.

The following provides instructions for stopping and starting specific tenants. A use case would be if you want to re-index a single tenant.

• To stop or start a tenant using the API, use the following commands:

  • Stop: /account/stop/<acc_name>
  • Start: Use the Post command with the following body:

    {
        "name": "<acc_name>"
    }

  To view the REST API documentation, select Settings → INTEGRATIONS → API Keys → View Cortex XSOAR API.
• To start of stop a tenant in the UI:

  • Click the cogwheel next to the tenant.
  • To stop the tenant, click Stop.
  • To start the tenant, click Start.

  Additional arguments can be passed to the tenant via the CLI upon start. This allows you to reindex the entire database or a specific index database, or to run other processes.