> For the complete documentation index, see [llms.txt](https://cortex-docs.paloaltonetworks.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://cortex-docs.paloaltonetworks.com/cortex-xsoar-6-multi-tenant-guides/6.15/configure-multi-tenant/configure-the-multi-tenant-deployment/restore-a-partition-for-a-tenant.md).

# Restore a Partition for a Tenant

Restore a partition for a specific tenant in a Cortex XSOAR 6.15 multi-tenant environment.

Cortex XSOAR automatically backs up the database. In some cases, you might need to restore one or more partitions without needing to restore the entire database.

{% hint style="info" %}
Any XSOAR service that uses the Elasticsearch database no longer runs automatic backups. To back up or restore the contents of your Elasticsearch database, follow the instructions in the Elasticsearch documentation.
{% endhint %}

1. Log out all users from Cortex XSOAR.
2. Stop the tenant process.

   Go to Settings → ACCOUNT MANAGEMENT → **Accounts**, select the tenant account, and click **Stop**.
3. Backup the index directory. The default directory is `/var/lib/demisto/tenants/acc_{TENANT_NAME}/data/demistoidx`.

   `tar -czvf filename.tar.gz /var/lib/demisto/tenants/acc_{TENANT_NAME}/data/demistoidx`
4. Delete the contents of the index folder.
5. Move the `demisto_XXXXX.db` files to the partitionsData folder.
6. Set permissions.

   `sudo chown -R demisto:demisto /var/lib/demisto/tenants/acc_{TENANT_NAME}/data`
7. Restart the tenant process and log in to Cortex XSOAR.

   Go to Settings → ACCOUNT MANAGEMENT → **Accounts**, select the tenant account, and click **Start**. The entire database will be reindexed, and the process might take time to complete.


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