> For the complete documentation index, see [llms.txt](https://cortex-docs.paloaltonetworks.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://cortex-docs.paloaltonetworks.com/cortex-xsoar-8-faqs/cortex-xsoar-8-faqs/cortex-xsoar-8-saas-faqs/cortex-xsoar-offboarding.md).
# Cortex XSOAR Offboarding
Find Cortex XSOAR 8 SaaS FAQs for tenant offboarding and related processes.
After the license expires and there is no renewal, when do I lose access to the Cortex XSOAR tenant?
Two days after the license expires.
When does Palo Alto Networks wipe/delete the Cortex XSOAR tenant?
30 days after the license expires, the tenant is offboarded, and data is not recoverable.
Does Palo Alto Networks keep any snapshots of the Cortex XSOAR tenant for the long term?
No long-term snapshots are kept after offboarding.
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