Incident configuration

In Cortex XSOAR 8.10 On-prem, customize incidents, rules, workflows, and exports.

Tailor incidents to match your SOC workflow. Customize incident types, fields, and layouts for optimal clarity. Automate tasks with pre- and post-processing rules for deduplication and streamline access control with RBAC. Easily classify and map incidents, and personalize closed reasons for improved efficiency.