> For the complete documentation index, see [llms.txt](https://cortex-docs.paloaltonetworks.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://cortex-docs.paloaltonetworks.com/cortex-xsoar-8-on-prem/8.13/back-up-and-restore-cortex-xsoar/end-to-end-example-of-cortex-xsoar-cluster-backup-and-restore.md).

# End-to-end example of Cortex XSOAR cluster backup and restore

The following is an example of a typical backup and restore workflow.

1. In the Cortex XSOAR tenant, run an on-demand or scheduled backup to the external storage you previously set up.
2. Confirm the data is backed up.
3. From the textual UI, shut down the tenant.
4. Re-install the deployment from scratch with the same admin password, hardware, FQDN, and same major version of Cortex XSOAR as the original deployment.
5. Re-upload the license after the installation completes.
6. Connect to external storage that stores the backup.
7. Run an additional backup using the same relative path as the location of the backup you want to restore, to enable viewing the backups.
8. In the Backup and Restore → **Restore** tab in the tenant, load the backup file, verifying the correct backup by its name.
9. Click **Restore** and then wait.

   During the restore the Cortex XSOAR web page will hang or be unavailable for up to an hour or longer, depending on data usage. Try to refresh the page after some time. When the Cortex XSOAR web page comes up successfully again, the restore has completed successfully.


---

# Agent Instructions
This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com.

## Querying This Documentation
If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter, and the optional `goal` query parameter:

```
GET https://cortex-docs.paloaltonetworks.com/cortex-xsoar-8-on-prem/8.13/back-up-and-restore-cortex-xsoar/end-to-end-example-of-cortex-xsoar-cluster-backup-and-restore.md?ask=<question>&goal=<endgoal>
```

`ask` is the immediate question: it should be specific, self-contained, and written in natural language.
`goal` is optional and describes the broader end goal you are ultimately trying to accomplish on behalf of the user. GitBook uses it to tailor the answer towards what is most useful for that goal.

The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.
