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# Troubleshoot script timeout for reports

Troubleshoot report script timeouts in Cortex XSOAR 8.13 On-prem.

If you generate a report that runs a script and the report or the section in the report that has the script is blank or empty, increase the script timeout value.

Scripts have a default timeout value of three minutes.

1. Select Settings & Info → Settings → System → Server Settings → Server Configuration → **+ Add Server Configuration**.
2. Add the following key and value.

| Key                  | Value    |
| -------------------- | -------- |
| **`script.timeout`** | **`10`** |

3. Save the configuration.
4. Generate the report.


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