> For the complete documentation index, see [llms.txt](https://cortex-docs.paloaltonetworks.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://cortex-docs.paloaltonetworks.com/cortex-xsoar-8-on-prem/8.14/configure-cortex-xsoar/dashboards-and-reports/reports/troubleshoot-script-timeout-for-reports.md).

# Troubleshoot script timeout for reports

If you generate a report that runs a script and the report or the section in the report that has the script is blank or empty, increase the script timeout value.

Scripts have a default timeout value of three minutes.

1. Select Settings & Info → Settings → System → Server Settings → Server Configuration → **+ Add Server Configuration**.
2. Add the following key and value.

| Key                  | Value    |
| -------------------- | -------- |
| **`script.timeout`** | **`10`** |

3. Save the configuration.
4. Generate the report.


---

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