> For the complete documentation index, see [llms.txt](https://cortex-docs.paloaltonetworks.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://cortex-docs.paloaltonetworks.com/cortex-xsoar-8-on-prem/8.8/onboard-cortex-xsoar/back-up-and-restore-cortex-xsoar.md).

# Back up and Restore Cortex XSOAR

Periodically backing up your environment enables you to back up and recover data such as incidents, playbooks, integrations, users, configurations, and settings. This is an efficient way to recover in case of a failure or data corruption or if you need to roll back to a previous minor version.

{% hint style="info" %}

### Note

Backups to a Network File System (NFS) server are supported. We strongly advise against using VMWare Snapshots, as they can significantly degrade disk performance and may cause the system to become unresponsive and require a restart.
{% endhint %}


---

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