> For the complete documentation index, see [llms.txt](https://cortex-docs.paloaltonetworks.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://cortex-docs.paloaltonetworks.com/cortex-xsoar-8-on-prem/8.9/configure-cortex-xsoar/incident-configuration/configure-incident-export-and-delete.md).

# Configure incident export and delete

You can automate exporting and deleting incidents from Cortex XSOAR. The export and delete feature enables you to limit storage usage while meeting regulatory requirements for extended data retention.

{% hint style="info" %}

### Note

The export and delete feature is disabled by default. To enable, contact Customer Support.
{% endhint %}

Exported incidents are sent to Amazon S3, an S3-compatible bucket, or to local NFS (Network File System) storage. You can schedule exporting and deleting incidents and you can also export incidents on demand.

Incidents are exported as JSON files that contain the following:

* Incident data, including all incident fields
* Context data
* Investigation data
* War Room entries

In addition, you can choose to export incident attachments.

{% hint style="warning" %}

### Warning

* Deletion is permanent and deleted incidents cannot be retrieved.
* Exported incidents cannot be imported back into Cortex XSOAR.
  {% endhint %}

{% hint style="info" %}

### Note

* The first time incidents are exported, the export may take multiple days or weeks to complete, depending on the number of incidents and the amount of data. The previous export must complete before the system begins another export.
* Once an incident has been exported, even if the incident is not deleted and remains in the system, it is not exported again. Note that this also applies to incidents that are modified after export.
* Retained incidents are not exported or deleted.
* To stop an existing process (export, delete, or export then delete), you must make a `POST` request to the API endpoint: `/xsoar/exdelete-incidents/job/abort`.
  {% endhint %}


---

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