Troubleshoot script timeout for reports

Troubleshoot report script timeouts in Cortex XSOAR 8 SaaS.

If you generate a report that runs a script and the report or the section in the report that has the script is blank or empty, increase the script timeout value.

Scripts have a default timeout value of three minutes.

1. Select Settings & Info → Settings → System → Server Settings → Server Configuration → + Add Server Configuration.
2. Add the following key and value.

   Key	Value
   script.timeout	10

3. Save the configuration.
4. Generate the report.