> For the complete documentation index, see [llms.txt](https://cortex-docs.paloaltonetworks.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://cortex-docs.paloaltonetworks.com/cortex-xsoar-8-saas/configure-cortex-xsoar/incident-configuration/export-cortex-xsoar-incidents-to-cloud-storage.md).

# Export Cortex XSOAR incidents to cloud storage

You can export incidents from Cortex XSOAR.

Incidents are exported as JSON files that contain the following:

* Incident data, including all incident fields
* Context data
* Investigation data
* War Room entries

In addition, you can choose to export incident attachments.

Exported incidents are sent to Azure Blob, Amazon S3 or an S3-compatible storage solution. You can schedule incident exports or export incidents on demand. To enable incident export, you must configure egress to your storage solution in the Cortex Gateway and configure your **External Storage** settings in Cortex XSOAR

{% hint style="info" %}

* The Azure Blob Storage option is disabled by default; contact Customer Support if you would like to enable.
* The first time incidents are exported, the process may take multiple days or weeks, depending on the number of incidents and the amount of data. The previous export must be completed before the system begins another export.
* Once an incident has been exported, it is not exported again, even if it remains in the system and is modified after the export.
* Exported incidents cannot be imported back into Cortex XSOAR.
* Retained incidents are not exported.
  {% endhint %}


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