> For the complete documentation index, see [llms.txt](https://cortex-docs.paloaltonetworks.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://cortex-docs.paloaltonetworks.com/cortex-xsoar-8-saas/troubleshoot-and-reference.md).

# Troubleshoot and Reference

- [Troubleshoot](https://cortex-docs.paloaltonetworks.com/cortex-xsoar-8-saas/troubleshoot-and-reference/troubleshoot.md): Troubleshoot errors in Cortex XSOAR 8 SaaS.
- [Logs](https://cortex-docs.paloaltonetworks.com/cortex-xsoar-8-saas/troubleshoot-and-reference/troubleshoot/logs.md): View and troubleshoot logs in Cortex XSOAR 8 SaaS.
- [Management audit logs](https://cortex-docs.paloaltonetworks.com/cortex-xsoar-8-saas/troubleshoot-and-reference/troubleshoot/management-audit-logs.md): Manage audit logs in Cortex XSOAR 8 SaaS.
- [Syslog server management](https://cortex-docs.paloaltonetworks.com/cortex-xsoar-8-saas/troubleshoot-and-reference/troubleshoot/syslog-server-management.md): Configure syslog servers in Cortex XSOAR 8 SaaS.
- [Configure log and notification forwarding](https://cortex-docs.paloaltonetworks.com/cortex-xsoar-8-saas/troubleshoot-and-reference/troubleshoot/configure-log-and-notification-forwarding.md): Forward logs and notifications from Cortex XSOAR 8 SaaS.
- [Integration logs](https://cortex-docs.paloaltonetworks.com/cortex-xsoar-8-saas/troubleshoot-and-reference/troubleshoot/integration-logs.md): View and export integration logs in Cortex XSOAR 8 SaaS.
- [View Guard Rails warnings and errors](https://cortex-docs.paloaltonetworks.com/cortex-xsoar-8-saas/troubleshoot-and-reference/troubleshoot/view-guard-rails-warnings-and-errors.md): View Guard Rails warnings and errors in Cortex XSOAR 8 SaaS.
- [Reference](https://cortex-docs.paloaltonetworks.com/cortex-xsoar-8-saas/troubleshoot-and-reference/reference.md): Reference topics for Cortex XSOAR 8 SaaS.
- [Product support lifecycle](https://cortex-docs.paloaltonetworks.com/cortex-xsoar-8-saas/troubleshoot-and-reference/reference/product-support-lifecycle.md): Cortex XSOAR 8 SaaS product support lifecycle.
- [Cortex XSOAR concepts](https://cortex-docs.paloaltonetworks.com/cortex-xsoar-8-saas/troubleshoot-and-reference/reference/cortex-xsoar-concepts.md): Common Cortex XSOAR 8 SaaS concepts.
- [How to search in Cortex XSOAR](https://cortex-docs.paloaltonetworks.com/cortex-xsoar-8-saas/troubleshoot-and-reference/reference/how-to-search-in-cortex-xsoar.md): Search Cortex XSOAR 8 SaaS with Lucene syntax and search tools.
- [How to use markdown in Cortex XSOAR](https://cortex-docs.paloaltonetworks.com/cortex-xsoar-8-saas/troubleshoot-and-reference/reference/how-to-use-markdown-in-cortex-xsoar.md): Use markdown in Cortex XSOAR 8 SaaS.
- [User preferences](https://cortex-docs.paloaltonetworks.com/cortex-xsoar-8-saas/troubleshoot-and-reference/reference/user-preferences.md): Set user preferences in Cortex XSOAR 8 SaaS.
- [Server configurations](https://cortex-docs.paloaltonetworks.com/cortex-xsoar-8-saas/troubleshoot-and-reference/reference/server-configurations.md): Configure and troubleshoot Cortex XSOAR 8 SaaS server settings.
- [Cortex XSOAR API](https://cortex-docs.paloaltonetworks.com/cortex-xsoar-8-saas/troubleshoot-and-reference/reference/cortex-xsoar-api.md): Generate API keys and make API calls in Cortex XSOAR 8 SaaS.
- [New user FAQ](https://cortex-docs.paloaltonetworks.com/cortex-xsoar-8-saas/troubleshoot-and-reference/reference/new-user-faq.md): New user FAQ for Cortex XSOAR 8 SaaS.
- [Telemetry in Cortex XSOAR](https://cortex-docs.paloaltonetworks.com/cortex-xsoar-8-saas/troubleshoot-and-reference/reference/telemetry-in-cortex-xsoar.md): Telemetry collects usage data to improve Cortex XSOAR 8 SaaS.
- [Cortex XSOAR navigation cheat sheet](https://cortex-docs.paloaltonetworks.com/cortex-xsoar-8-saas/troubleshoot-and-reference/reference/cortex-xsoar-navigation-cheat-sheet.md): Common Cortex XSOAR 8 SaaS features and navigation.
- [Keyboard shortcuts](https://cortex-docs.paloaltonetworks.com/cortex-xsoar-8-saas/troubleshoot-and-reference/reference/keyboard-shortcuts.md): Keyboard shortcuts for Cortex XSOAR 8 SaaS.


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