> For the complete documentation index, see [llms.txt](https://cortex-docs.paloaltonetworks.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://cortex-docs.paloaltonetworks.com/xsoar-6-administrator-guide/6.12/configure-cortex-xsoar/customize-and-configure-cortex-xsoar/manage-data/migrate-data-to-another-server.md).

# Migrate Data to Another Server

Migrate data to another server in Cortex XSOAR 6.12.

In certain cases you might need to move data between servers, for example, when a stronger production server is required.

1. Install Cortex XSOAR on the new server.

   <div data-gb-custom-block data-tag="hint" data-style="info" class="hint hint-info"><h3>Important</h3><p>The Cortex XSOAR version installed on the new server must match the Cortex XSOAR version installed on the old server.</p></div>

   Do not start the Cortex XSOAR service when the installation finishes.
2. Change the `/var/lib/demisto` directory to `/var/lib/demisto.old`.

   **` mv`` `` `*****`/var/lib/demisto /var/lib/demisto.old`***
3. Copy the following files and directories from the old server to the new server.

   * `/var/lib/demisto`

     `scp -r /var/lib/demisto <username@NewServerIPAddress>:</remote/directory>`
   * `cert.key` and `cert.pem` under `/usr/local/demisto`

     `scp cert.key <username@NewServerIPAddress>:</remote/directory>`

     `scp cert.pem <username@NewServerIPAddress>:</remote/directory>`

     Where **`username`** is the user on the new server and **`NewServerIPAddress`** is the IP address of the new server. The **`/remote/directory`** is the path of the directory you want to copy the file to. If you do not specify a directory, the file will be copied to the user home directory.
   * `/usr/local/demisto/demisto.lic`

     `scp demisto.lic <username@NewServerIPAddress>:/usr/local/demisto`

   Ensure that ownership of the directories and files are set to **`demisto:demisto`**

   **` chown -R demisto:demisto`` `` `*****`<file_path>`***
4. Start the Cortex XSOAR service using the appropriate command for your OS and wait for the server to complete the indexing process.
   * **`systemctl start demisto`**
   * **`sudo service demisto start`**


---

# Agent Instructions
This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com.

## Querying This Documentation
If you need additional information that is not directly available in this page, you can query the documentation by asking a question.

Perform an HTTP GET request on the following URL with the `ask` and `goal` query parameters:

```
GET https://cortex-docs.paloaltonetworks.com/xsoar-6-administrator-guide/6.12/configure-cortex-xsoar/customize-and-configure-cortex-xsoar/manage-data/migrate-data-to-another-server.md?ask=<question>&goal=<user_goal>
```

`ask` is the immediate question: it should be specific, self-contained, and written in natural language.
`goal` is what the user is ultimately trying to achieve, the reason they need the answer. Sharing it helps GitBook give you a better, more relevant answer. A goal is most helpful when it describes the outcome the user wants rather than restating the question. For example, with `ask=how do I create an API token`, a goal like `automate deployments from our CI pipeline` lets GitBook tailor the answer to that use case.

The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.