Configure the Global Risk Threshold

Configure the global SLA risk threshold in Cortex XSOAR 6.13.

By default, the risk threshold is 72 hours. You can change the threshold by adding a parameter to the system settings.

1. Navigate to Settings → About → Troubleshooting.
2. Under Server Configuration, click Add Server Configuration.

   1. In the key field, enter sla.risk.threshold.
   2. In the value field, enter the number, in hours, to which to set the risk threshold.
3. Click Save.