Incident Actions

Manage tasks, notes, reports, and restrictions in Cortex XSOAR 6.13 incidents.

In an incident, you can undertake a number of actions, such as edit the incident, add a child incident, add tasks, notes, and so on.

When viewing an incident, from the Actions dropdown, you can do the following:

Action	Description
Edit	Edit the incident as required.
Report	Create a report to capture investigation specific data and share it with team members.
Add child incident	Add a child incident to the incident. Child investigations are used to compartmentalize sensitive War Room activity. You can create child investigations to collaborate discreetly with a select group of people on a specific topic of investigation. Child investigations are also used in situations where a secondary investigation is needed and its content may add too much "noise" in the original investigation. You can also create child investigations from the CLI using the **/investigation_child_create **command. To turn the child investigation to a discrete investigation, select the Restricted checkbox. Caution Closing a parent investigation also closes all associated child investigations.
Restrict incident	Restrict an investigation to the incident owner and team.
Close incident	Mark the incident as closed.
Delete	Delete the incident. Note The Delete option only appears for users with Delete incident and Administration Read/Write permissions.

When clicking you can undertake the following actions:

Action	Description
Quick View	You can see a summary of the incident, timeline information, labels, and indicators.
Incident Tasks	Add tasks for users to complete as part of an investigation.
Team	Add team members to the incident.
Context Data	View context data. The context is a map (dictionary) that is created for each incident and is used to store structured results from the integration commands and automation scripts. The context keys are strings and the values can be strings, numbers, objects, and arrays. You can use context data to: Pass data between playbook tasks. Capture the important structured data from automations and display the data in the incident summary

You can also edit or add actions in the Case Info/Incident Info field.