> For the complete documentation index, see [llms.txt](https://cortex-docs.paloaltonetworks.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://cortex-docs.paloaltonetworks.com/xsoar-6-administrator-guide/6.13/learn-about-cortex-xsoar/day-to-day-tasks-in-cortex-xsoar/incident-management/incident-tasks.md).

# Incident Tasks

Incident tasks are tasks for users to complete as part of an investigation, which are split according to the following:

* **Playbook Tasks**: you can view, assign an owner, complete, and set a due date for playbook tasks that require attention.
* **To-Do Tasks**: create tasks for users to complete as part of an investigation, and which are not attached to the incident's playbook. A playbook can finish running and an incident can be closed even if the incident contains open To-Do tasks.

  You can [Create a To-Do Task](#UUID-2686d272-7918-26b6-d324-c33fe79ec546) directly from the incident Case (incident) info tab or in the To-Do Task section.

  Alternatively, you can create To-Do tasks from the command line.

**Create a To-Do Task**

You can create To-Do tasks directly in the incident from either the Case (Incident) Info tab or the **Incident Tasks** window. You can also create To-Do Tasks using the command line.

1. From the incident, click ![i\_icon.png](/files/KjsisfovZP2BWzCJWhcZ) and then click **Incident Task**.
2. In the **Incident Tasks** window, click the **To-Do Tasks** tab.

   You can also add To-Do Tasks from the Case (Incident) Info tab if you have [customized](/xsoar-6-administrator-guide/6.13/learn-about-cortex-xsoar/customize-and-configure-cortex-xsoar/incidents/incident-customization.md) the incident to include To-Do tasks.
3. Click **Add a task**.
4. Add the **Task Details** as required:

   | Parameter           | Description                                                                                                                                 |
   | ------------------- | ------------------------------------------------------------------------------------------------------------------------------------------- |
   | Task Name           | A meaningful name for the task (mandatory).                                                                                                 |
   | Task Description    | A meaningful description for the task that provides sufficient information for the assignee to complete the task.                           |
   | Assignee            | The user to assign to the task. You can only assign a single user per task.                                                                 |
   | Set due date        | The due date for the task. If the task is not completed by this date, it is marked as overdue but is not a roadblock for the investigation. |
   | Tag the result with | Tags to apply to the To-Do task.                                                                                                            |
5. Click **Save**.

   If you have customize the incident, you can see the **To Do Tasks** from the Case (Incident) Info tab.


---

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