> For the complete documentation index, see [llms.txt](https://cortex-docs.paloaltonetworks.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://cortex-docs.paloaltonetworks.com/xsoar-6-administrator-guide/6.13/learn-about-cortex-xsoar/onboarding-in-cortex-xsoar/engines/troubleshoot-cortex-xsoar-engines.md).

# Troubleshoot Cortex XSOAR Engines

When troubleshooting Cortex XSOAR engines, access the logs from Settings → Integrations → **Engines** and select the engine from which you want to download the logs.

**Debug Engines**

The **d1.log** field appears whenever a Cortex XSOAR engine is running. The **d1.log** field contains information necessary for your customer success team to debug any engine related issue. The field displays any error, as well as noting whether the engine is connected.

![engine\_debug.png](/files/Vb8bv1CiGx5cf0shINnW)

If you encounter issues when connecting to an engine, follow these procedures:

* [Troubleshoot Engine Installation](/xsoar-6-administrator-guide/6.13/learn-about-cortex-xsoar/onboarding-in-cortex-xsoar/engines/troubleshoot-cortex-xsoar-engines/troubleshoot-engine-installation.md)
* [Troubleshoot Engine Upgrades](/xsoar-6-administrator-guide/6.13/learn-about-cortex-xsoar/onboarding-in-cortex-xsoar/engines/troubleshoot-cortex-xsoar-engines/troubleshoot-engine-upgrades.md)
* [Troubleshoot Engine Connectivity](/xsoar-6-administrator-guide/6.13/learn-about-cortex-xsoar/onboarding-in-cortex-xsoar/engines/troubleshoot-cortex-xsoar-engines/troubleshoot-engine-connectivity.md)
* [Troubleshoot Integrations Running on Engines](/xsoar-6-administrator-guide/6.13/learn-about-cortex-xsoar/onboarding-in-cortex-xsoar/engines/troubleshoot-cortex-xsoar-engines/troubleshoot-integrations-running-on-engines.md)


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