Content Pack Update Notifications

Enable content pack update notifications in Cortex XSOAR 6.13.

You can receive daily notifications of content packs that have available updates. When you enable notifications, they are sent only to you, via email, Slack, or other notification service, depending on your user settings. Notifications are enabled and disabled on a per content pack basis.

Note

(Multi-tenant) You can only subscribe to content pack updates from the Main Account. Tenant accounts do not have a subscription option.

Enable Content Pack Update Notifications

You can enable content pack update notifications only after the content pack is installed. Go to Marketplace → INSTALLED CONTENT PACKS, search for the content pack, and click (on the upper right). To cancel, click the icon again.

Note

You can also disable notifications for individual content packs by clicking Stop Notifications in the daily email.

View Content Packs with Notifications Enabled

To view a list of all content packs with notifications, go to Marketplace → INSTALLED CONTENT PACKS and in the Show field, select the Notifications active filter.

Opt Out of Notifications

You can temporarily or permanently opt out of notifications for all content packs, without disabling the notification option for individual content packs. The content packs still appear in the Notifications active list.

1. Click your username (in the Cortex XSOAR side menu).
2. In the Notifications tab, expand the option for Other Notifications.
3. In the Marketplace Content Packs Updates field, select the checkbox to enable or disable notifications.

Customize Content Pack Notifications

You can customize the time and frequency of content pack update notifications, as well as the length of the release notes for email notifications.

Change the Frequency and Notification Times

By default, notifications are sent once a day at 9:00 AM, and only if there is an update to a content pack. You can change the default time for the notification or receive notifications more than once a day.

Note

You cannot set notifications for less than once a day.

1. Go to Settings → About → Troubleshooting.
2. Add the following server configuration.

   Key	Value
   content.pack.notification.hours.of.the.day	A comma-separated list of numbers representing the hours of the day from 0 to 23. For example, 5,17 sends notifications at 5:00 AM and 5:00 PM.

Change the Length of Included Release Notes

By default, email notifications include up the first 7 lines of the release note for each content pack. You can customize the length of included release notes.

Note

Non-email notifications, such as to Slack and Microsoft Teams, include content pack names and version numbers, but do not include release notes.

1. Go to Settings → About → Troubleshooting.
2. Add the following server configuration.

   Key	Value
   email.releasenotes.max.length	The number of lines to include for each content pack.