> For the complete documentation index, see [llms.txt](https://cortex-docs.paloaltonetworks.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://cortex-docs.paloaltonetworks.com/xsoar-6-administrator-guide/6.14/customize-cortex-xsoar/customize-and-configure-cortex-xsoar/playbooks/playbook-task-fields/communication-tasks/create-an-ask-task/ask-task-examples.md).

# Ask Task Examples

These examples show you how to implement some common uses of the Ask task.

**Send Emails to Users**

In this example, the message and survey are sent by email to all users with the Analyst role, and several external users. We didn't include a message body because the message subject is the survey question we want recipients to answer. There are three reply options, **Yes**, **No**, and **Not sure**. In the playbook, we will only add conditions for the Yes and No replies.

![ask-task-example-email.png](/files/8xwS2smh4RXrb5M4jpBd)

**Send a Survey**

In this example, the message and survey will be sent to recipients every hour for six hours, until a reply is received. The SLA is six hours. If the SLA is breached, the playbook will proceed according to the Yes condition.

![ask-task-example-survey.png](/files/gGNInEGqKlJrzMmK1JQk)


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# Agent Instructions
This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com.

## Querying This Documentation
If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter, and the optional `goal` query parameter:

```
GET https://cortex-docs.paloaltonetworks.com/xsoar-6-administrator-guide/6.14/customize-cortex-xsoar/customize-and-configure-cortex-xsoar/playbooks/playbook-task-fields/communication-tasks/create-an-ask-task/ask-task-examples.md?ask=<question>&goal=<endgoal>
```

`ask` is the immediate question: it should be specific, self-contained, and written in natural language.
`goal` is optional and describes the broader end goal you are ultimately trying to accomplish on behalf of the user. GitBook uses it to tailor the answer towards what is most useful for that goal.

The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.