Product Support Lifecycle

Review Cortex XSOAR 6.14 release versioning, supported releases, end-of-life dates, and product support lifecycle guidance.

Versioning Model

Cortex XSOAR versioning methodology is based on M.N.P:

• M: major version number
• N: minor version number
• P: patch-set number

Releases

• Major versions: M.x.x. For example, 2.0.0.
• Minor versions: M.N.x. For example, 2.2.0.
• Patch set versions: M.N.P. For example, 2.2.1.

Cortex XSOAR 6 On-prem Support and End-of-Life

Only the latest patch set versions of releases are supported. After the end-of-life date, customers requiring support must upgrade to a supported major version.

Cortex XSOAR Version	End-of-life
6.14	Active - No EoL
6.13	June 30, 2026
6.12	June 30, 2026
6.11	May 31, 2024
6.10	January 31, 2024
6.9	November 1, 2023
6.8	July 1, 2023
6.6	May 1, 2023
6.5	February 1, 2023
6.2	May 1, 2022
6.1	February 8, 2022
6.0	June 8, 2021
5.5	October 1, 2021

Note

• For on-prem and air gapped (disconnected) deployments, we recommend Cortex XSOAR 6. Customers who can't use our SaaS solutions (Cortex XSOAR 8 and AgentiX) should use this version.

  The latest available Cortex XSOAR 6 version is XSOAR 6.14, which currently has no EOL date.
• Cortex XSOAR Community Edition has been EoL (from August 15, 2024).

General Guidelines

You should use the latest releases, as these include bug fixes, performance improvements, stability enhancements, and may include security patches.

Note

You can continue using a version that is end-of-life. However, when encountering an issue that requires Customer Support involvement, you may be asked to upgrade to a supported version before assistance can be provided.