For the complete documentation index, see llms.txt. This page is also available as Markdown.

Incidents

APIs for managing incidents

Create or update an incident

post

Manually create a new Cortex XSOAR incident or update an existing one.

To update an existing incident, you must update the version parameter. For more information on updating the version parameter, see Optimistic locking and versioning.

To update incident custom fields, they must be in lowercase and without spaces. For example, "Scan IP" should be "scanip". To get the actual key name, you can go to Cortex XSOAR CLI and run /incident_add and look for the key that you would like to update.

Use createInvestigation: true to start the investigation process automatically upon creating the new incident. This will also run the appropriate playbook based on the incident type.

Header parameters
AuthorizationstringRequired

{api_key}

x-xdr-auth-idstringRequired

{api_key_id}

Body
closeNotesstringOptional

Notes for closing the incident.

closeReasonstringOptional

The reason for closing the incident (select from existing predefined values).

closedstring · date-timeOptional

Use createInvestigation: true to start the investigation process automatically upon creating the new incident. This will also run the appropriate playbook based on the incident type. Use 'createInvestigation: false

createInvestigationbooleanOptional

Use createInvestigation: true to start the investigation process automatically upon creating the new incident. This will also run the appropriate playbook based on the incident type.

detailsstringOptional

The details of the incident.

modifiedstring · date-timeOptional

Date modified.

namestringRequired

Incident name.

playbookIdstringOptional

The associated playbook for this incident.

rawJSONstringOptional
reasonstringOptional

The reason an incident was closed.

severitynumber · double · max: 4Optional

Severity is the incident severity

Example: 2
slanumber · doubleOptional

SLAState is the incident SLA at closure time, in minutes.

statusnumber · double · max: 2Optional

IncidentStatus is the status of the incident

Example: 2
typestringOptional

Incident type.

Example: Unclassified
Responses
200

Request processed successfully, but no incident was created. This can occur when conditions (for example, a pre-processing rule) prevent incident creation without generating an error.

post/xsoar/public/v1/incident
POST /xsoar/public/v1/incident HTTP/1.1
Host: api-yourfqdn
Authorization: text
x-xdr-auth-id: text
Content-Type: application/json
Accept: */*
Content-Length: 91

{
  "details": "My test incident",
  "name": "My test incident",
  "severity": 2,
  "type": "Unclassified"
}

No content

Create an incident from JSON

post

Create a single incident from raw JSON.

Header parameters
authorizationstringRequired

api_key

Example: DCdIeow0xm73EwnxjPza1tdHTfZQv2eH7bTKlTPkgBHLj8aSjFzjgTE9bQUK1DidlWLrnYRhaYQ4PCIyNrNJbMUC6DOWi8ANIn1JWpMTE2neGvoDIRsKUbj6pJ1z7Gmr
x-xdr-auth-idstringRequired

api_key_id

Example: 2841
Body
allbooleanOptional
overrideInvestigationbooleanOptional
closeNotesstringOptional
columnsstring[]Optional
linestringOptional
idsstring[]Optional
forcebooleanOptional
originalIncidentIdstringOptional
closeReasonstringOptional
Responses
200

IncidentWrapper

application/json

IncidentWrapper is an extension of the Incident entity, which includes an additional field of changed-status for the web client

ShardIDinteger · int64Optional
accountstringOptional

Account holds the tenant name so that slicing and dicing on the master can leverage bleve

activatedstring · date-timeOptional

When was this activated

activatingingUserIdstringOptional

The user that activated this investigation

allReadbooleanOptional
allReadWritebooleanOptional
autimeinteger · int64Optional

AlmostUniqueTime is an attempt to have a unique sortable ID for an incident

cacheVersninteger · int64Optional
canvasesstring[]Optional

Canvases of the incident

categorystringOptional

Category

changeStatusstringOptional
closeNotesstringOptional

Notes for closing the incident

closeReasonstringOptional

The reason for closing the incident (select from existing predefined values)

closedstring · date-timeOptional

When was this closed

closingUserIdstringOptional

The user ID that closed this investigation

createdstring · date-timeOptional
dbotCreatedBystringOptional

Who has created this event - relevant only for manual incidents

dbotCurrentDirtyFieldsstring[]Optional

For mirroring, manage a list of current dirty fields so that we can send delta to outgoing integration

dbotDirtyFieldsstring[]Optional

For mirroring, manage a list of dirty fields to not override them from the source of the incident

dbotMirrorDirectionstringOptional

DBotMirrorDirection of how to mirror the incident (in/out/both)

dbotMirrorIdstringOptional

DBotMirrorID of a remote system we are syncing with

dbotMirrorInstancestringOptional

DBotMirrorInstance name of a mirror integration instance

dbotMirrorLastSyncstring · date-timeOptional

The last time we synced this incident even if we did not update anything

dbotMirrorTagsstring[]Optional

The entry tags I want to sync to remote system

detailsstringOptional

The details of the incident - reason, etc.

droppedCountinteger · int64Optional

DroppedCount ...

dueDatestring · date-timeOptional

SLA

feedBasedbooleanOptional

If this incident was triggered by a feed job

hasRolebooleanOptional

Internal field to make queries on role faster

idstringOptional
indexNamestringOptional
insightsinteger · uint64Optional
investigationIdstringOptional

Investigation that was opened as a result of the incoming event

isDebugbooleanOptional

IsDebug ...

isPlaygroundbooleanOptional

IsPlayGround

lastJobRunTimestring · date-timeOptional

If this incident was triggered by a job, this would be the time the previous job started

lastOpenstring · date-timeOptional
linkedCountinteger · int64Optional

LinkedCount ...

linkedIncidentsstring[]Optional

LinkedIncidents incidents that were marked as linked by user

modifiedstring · date-timeOptional
namestringOptional

Incident Name - given by user

notifyTimestring · date-timeOptional

Incdicates when last this field was changed with a value that supposed to send a notification

numericIdinteger · int64Optional
occurredstring · date-timeOptional

When this incident has really occurred

openDurationinteger · int64Optional

Duration incident was open

ownerstringOptional

The user who owns this incident

parentstringOptional

Parent

phasestringOptional

Phase

playbookIdstringOptional

The associated playbook for this incident

previousAllReadbooleanOptional
previousAllReadWritebooleanOptional
previousRolesstring[]Optional

Do not change this field manually

primaryTerminteger · int64Optional
rawCategorystringOptional
rawCloseReasonstringOptional

The reason for closing the incident (select from existing predefined values)

rawJSONstringOptional
rawNamestringOptional

Incident RawName

rawPhasestringOptional

RawPhase

rawTypestringOptional

Incident raw type

reasonstringOptional

The reason for the resolve

reminderstring · date-timeOptional

When if at all to send a reminder

rolesstring[]Optional

The role assigned to this investigation

runStatusstringOptional

Run status of a job.

sequenceNumberinteger · int64Optional
severitynumber · double · max: 4Optional

Severity is the incident severity

Example: 2
sizeInBytesinteger · int64Optional
slanumber · doubleOptional

SLAState is the incident SLA at closure time, in minutes.

sortValuesstring[]Optional
sourceBrandstringOptional

SourceBrand ...

sourceInstancestringOptional

SourceInstance ...

statusnumber · double · max: 2Optional

IncidentStatus is the status of the incident

Example: 2
syncHashstringOptional
todoTaskIdsstring[]Optional

ToDoTaskIDs list of to do task ids

typestringOptional

Incident type

versioninteger · int64Optional
xsoarHasReadOnlyRolebooleanOptional
xsoarPreviousReadOnlyRolesstring[]Optional
xsoarReadOnlyRolesstring[]Optional
post/xsoar/public/v1/incident/json
POST /xsoar/public/v1/incident/json HTTP/1.1
Host: api-yourfqdn
authorization: DCdIeow0xm73EwnxjPza1tdHTfZQv2eH7bTKlTPkgBHLj8aSjFzjgTE9bQUK1DidlWLrnYRhaYQ4PCIyNrNJbMUC6DOWi8ANIn1JWpMTE2neGvoDIRsKUbj6pJ1z7Gmr
x-xdr-auth-id: 2841
Content-Type: application/json
Accept: */*
Content-Length: 223

{
  "all": true,
  "CustomFields": {
    "key": "text"
  },
  "overrideInvestigation": true,
  "closeNotes": "text",
  "data": {
    "key": "text"
  },
  "columns": [
    "text"
  ],
  "line": "text",
  "ids": [
    "text"
  ],
  "force": true,
  "originalIncidentId": "text",
  "closeReason": "text"
}
200

IncidentWrapper

{
  "ShardID": 1,
  "account": "text",
  "activated": "2026-01-01T00:00:00.000Z",
  "activatingingUserId": "text",
  "allRead": true,
  "allReadWrite": true,
  "attachment": [
    {
      "description": "text",
      "isTempPath": true,
      "name": "text",
      "path": "text",
      "showMediaFile": true,
      "type": "text"
    }
  ],
  "autime": 1,
  "cacheVersn": 1,
  "canvases": [
    "text"
  ],
  "category": "text",
  "changeStatus": "text",
  "closeNotes": "text",
  "closeReason": "text",
  "closed": "2026-01-01T00:00:00.000Z",
  "closingUserId": "text",
  "created": "2026-01-01T00:00:00.000Z",
  "dbotCreatedBy": "text",
  "dbotCurrentDirtyFields": [
    "text"
  ],
  "dbotDirtyFields": [
    "text"
  ],
  "dbotMirrorDirection": "text",
  "dbotMirrorId": "text",
  "dbotMirrorInstance": "text",
  "dbotMirrorLastSync": "2026-01-01T00:00:00.000Z",
  "dbotMirrorTags": [
    "text"
  ],
  "details": "text",
  "droppedCount": 1,
  "dueDate": "2026-01-01T00:00:00.000Z",
  "feedBased": true,
  "hasRole": true,
  "highlight": {
    "ANY_ADDITIONAL_PROPERTY": [
      "text"
    ]
  },
  "id": "text",
  "indexName": "text",
  "insights": 1,
  "investigationId": "text",
  "isDebug": true,
  "isPlayground": true,
  "labels": [
    {
      "type": "text",
      "value": "text"
    }
  ],
  "lastJobRunTime": "2026-01-01T00:00:00.000Z",
  "lastOpen": "2026-01-01T00:00:00.000Z",
  "linkedCount": 1,
  "linkedIncidents": [
    "text"
  ],
  "modified": "2026-01-01T00:00:00.000Z",
  "name": "text",
  "notifyTime": "2026-01-01T00:00:00.000Z",
  "numericId": 1,
  "occurred": "2026-01-01T00:00:00.000Z",
  "openDuration": 1,
  "owner": "text",
  "parent": "text",
  "phase": "text",
  "playbookId": "text",
  "previousAllRead": true,
  "previousAllReadWrite": true,
  "previousRoles": [
    "text"
  ],
  "primaryTerm": 1,
  "rawCategory": "text",
  "rawCloseReason": "text",
  "rawJSON": "text",
  "rawName": "text",
  "rawPhase": "text",
  "rawType": "text",
  "reason": "text",
  "reminder": "2026-01-01T00:00:00.000Z",
  "roles": [
    "text"
  ],
  "runStatus": "text",
  "sequenceNumber": 1,
  "severity": 2,
  "sizeInBytes": 1,
  "sla": 1,
  "sortValues": [
    "text"
  ],
  "sourceBrand": "text",
  "sourceInstance": "text",
  "status": 2,
  "syncHash": "text",
  "todoTaskIds": [
    "text"
  ],
  "type": "text",
  "version": 1,
  "xsoarHasReadOnlyRole": true,
  "xsoarPreviousReadOnlyRoles": [
    "text"
  ],
  "xsoarReadOnlyRoles": [
    "text"
  ]
}

Search incidents by filter

post

Search incidents across all indices. You can filter by multiple options.

The maximum response size is 250 MB. If the response is larger than this, you will get an error response.

Note: This endpoint is not supported in multi-tenant environments.

Header parameters
authorizationstringRequired

api_key

Example: DCdIeow0xm73EwnxjPza1tdHTfZQv2eH7bTKlTPkgBHLj8aSjFzjgTE9bQUK1DidlWLrnYRhaYQ4PCIyNrNJbMUC6DOWi8ANIn1JWpMTE2neGvoDIRsKUbj6pJ1z7Gmr
x-xdr-auth-idstringRequired

api_key_id

Example: 2841
Body
Responses
200

incidentSearchResponse

application/json
totalintegerOptional
post/xsoar/public/v1/incidents/search
POST /xsoar/public/v1/incidents/search HTTP/1.1
Host: api-yourfqdn
authorization: DCdIeow0xm73EwnxjPza1tdHTfZQv2eH7bTKlTPkgBHLj8aSjFzjgTE9bQUK1DidlWLrnYRhaYQ4PCIyNrNJbMUC6DOWi8ANIn1JWpMTE2neGvoDIRsKUbj6pJ1z7Gmr
x-xdr-auth-id: 2841
Content-Type: application/json
Accept: */*
Content-Length: 519

{
  "filter": {
    "andOp": true,
    "category": [
      "text"
    ],
    "details": "text",
    "files": [
      "text"
    ],
    "fromDate": "2026-01-01T00:00:00.000Z",
    "id": [
      "text"
    ],
    "investigation": [
      "text"
    ],
    "level": [
      2
    ],
    "name": [
      "text"
    ],
    "notInvestigation": [
      "text"
    ],
    "page": 1,
    "period": {
      "by": "text",
      "byFrom": "text",
      "byTo": "text",
      "field": "text",
      "fromValue": "text",
      "toValue": "text"
    },
    "query": "text",
    "reason": [
      "text"
    ],
    "size": 25,
    "sort": [
      {
        "asc": true,
        "field": "text",
        "fieldType": "text"
      }
    ],
    "status": [
      2
    ],
    "timeFrame": 1,
    "toDate": "2026-01-01T00:00:00.000Z",
    "type": [
      "text"
    ],
    "urls": [
      "text"
    ]
  }
}
200

incidentSearchResponse

{
  "data": [
    {
      "account": "text",
      "activated": "2026-01-01T00:00:00.000Z",
      "activatingingUserId": "text",
      "allRead": true,
      "allReadWrite": true,
      "attachment": [
        {
          "description": "text",
          "isTempPath": true,
          "name": "text",
          "path": "text",
          "showMediaFile": true,
          "type": "text"
        }
      ],
      "autime": 1682865388000000000,
      "cacheVersn": 0,
      "canvases": [
        "text"
      ],
      "category": "text",
      "closeNotes": "text",
      "closeReason": "text",
      "closed": "2026-01-01T00:00:00.000Z",
      "closingUserId": "text",
      "created": "2026-01-01T00:00:00.000Z",
      "dbotCreatedBy": "text",
      "dbotCurrentDirtyFields": [
        "text"
      ],
      "dbotDirtyFields": [
        "text"
      ],
      "dbotMirrorDirection": "text",
      "dbotMirrorId": "text",
      "dbotMirrorInstance": "text",
      "dbotMirrorLastSync": "2026-01-01T00:00:00.000Z",
      "dbotMirrorTags": [
        "text"
      ],
      "details": "text",
      "droppedCount": 0,
      "dueDate": "2026-01-01T00:00:00.000Z",
      "feedBased": true,
      "hasRole": true,
      "highlight": {
        "ANY_ADDITIONAL_PROPERTY": [
          "text"
        ]
      },
      "id": "text",
      "investigationId": "text",
      "isDebug": true,
      "isPlayground": true,
      "labels": [
        {
          "type": "text",
          "value": "text"
        }
      ],
      "lastJobRunTime": "2026-01-01T00:00:00.000Z",
      "lastOpen": "2026-01-01T00:00:00.000Z",
      "linkedCount": 0,
      "linkedIncidents": [
        "text"
      ],
      "modified": "2026-01-01T00:00:00.000Z",
      "name": "text",
      "notifyTime": "2026-01-01T00:00:00.000Z",
      "numericId": 1,
      "occurred": "2026-01-01T00:00:00.000Z",
      "openDuration": 0,
      "owner": "text",
      "parent": "text",
      "phase": "text",
      "playbookId": "text",
      "previousAllRead": true,
      "previousAllReadWrite": true,
      "previousRoles": [
        "text"
      ],
      "primaryTerm": 1,
      "rawCategory": "text",
      "rawCloseReason": "text",
      "rawJSON": "text",
      "rawName": "text",
      "rawPhase": "text",
      "rawType": "text",
      "reason": "text",
      "reminder": "2026-01-01T00:00:00.000Z",
      "roles": [
        "text"
      ],
      "runStatus": "text",
      "sequenceNumber": 1,
      "severity": 2,
      "sla": 1,
      "sortValues": [
        "text"
      ],
      "sourceBrand": "text",
      "sourceInstance": "text",
      "status": 2,
      "syncHash": "text",
      "todoTaskIds": [
        "text"
      ],
      "type": "text",
      "version": 0,
      "xsoarHasReadOnlyRole": true,
      "xsoarPreviousReadOnlyRoles": [
        "text"
      ],
      "xsoarReadOnlyRoles": [
        "text"
      ]
    }
  ],
  "total": 1
}

Create a new incident type

post

Create a new incident type.

Header parameters
authorizationstringRequired

api_key

Example: DCdIeow0xm73EwnxjPza1tdHTfZQv2eH7bTKlTPkgBHLj8aSjFzjgTE9bQUK1DidlWLrnYRhaYQ4PCIyNrNJbMUC6DOWi8ANIn1JWpMTE2neGvoDIRsKUbj6pJ1z7Gmr
x-xdr-auth-idstringRequired

api_key_id

Example: 2841
Body
autorunbooleanOptional
closureScriptstringOptional
idstringOptional
layoutstringOptional
namestringOptional
playbookIdstringOptional
preProcessingScriptstringOptional
slainteger · int64Optional
slaReminderinteger · int64Optional
colorstringOptional
Responses
200

IncidentType

application/json
autorunbooleanOptional
cacheVersninteger · int64Optional
closureScriptstringOptional
colorstringOptional
commitMessagestringOptional
daysinteger · int64Optional
daysRinteger · int64Optional
defaultbooleanOptional
definitionIdstringOptional
detachedbooleanOptional
disabledbooleanOptional
hoursinteger · int64Optional
hoursRinteger · int64Optional
idstringOptional
layoutstringOptional
lockedbooleanOptional
modifiedstring · date-timeOptional
namestringOptional
numericIdinteger · int64Optional
onChangeRepAlgnumber · doubleOptional
packIDstringOptional
packNamestringOptional
packPropagationLabelsstring[]Optional
playbookIdstringOptional
preProcessingScriptstringOptional
prevNamestringOptional
primaryTerminteger · int64Optional
propagationLabelsstring[]Optional
readonlybooleanOptional
remotebooleanOptional
reputationCalcnumber · doubleOptional
sequenceNumberinteger · int64Optional
shouldCommitbooleanOptional
slainteger · int64Optional
slaReminderinteger · int64Optional
sortValuesstring[]Optional
syncHashstringOptional
systembooleanOptional
vcShouldIgnorebooleanOptional
vcShouldKeepItemLegacyProdMachinebooleanOptional
versioninteger · int64Optional
weeksinteger · int64Optional
weeksRinteger · int64Optional
post/xsoar/public/v1/incidenttype
POST /xsoar/public/v1/incidenttype HTTP/1.1
Host: api-yourfqdn
authorization: DCdIeow0xm73EwnxjPza1tdHTfZQv2eH7bTKlTPkgBHLj8aSjFzjgTE9bQUK1DidlWLrnYRhaYQ4PCIyNrNJbMUC6DOWi8ANIn1JWpMTE2neGvoDIRsKUbj6pJ1z7Gmr
x-xdr-auth-id: 2841
Content-Type: application/json
Accept: */*
Content-Length: 374

{
  "autorun": true,
  "closureScript": "text",
  "extractSettings": {
    "fieldCliNameToExtractSettings": {
      "ANY_ADDITIONAL_PROPERTY": {
        "extractAsIsIndicatorTypeId": "text",
        "extractIndicatorTypesIDs": [
          "text"
        ],
        "isExtractingAllIndicatorTypes": true
      }
    },
    "mode": "text"
  },
  "id": "text",
  "layout": "text",
  "name": "text",
  "playbookId": "text",
  "preProcessingScript": "text",
  "sla": 1,
  "slaReminder": 1,
  "color": "text"
}
200

IncidentType

{
  "autorun": true,
  "cacheVersn": 1,
  "closureScript": "text",
  "color": "text",
  "commitMessage": "text",
  "days": 1,
  "daysR": 1,
  "default": true,
  "definitionId": "text",
  "detached": true,
  "disabled": true,
  "extractSettings": {
    "fieldCliNameToExtractSettings": {
      "ANY_ADDITIONAL_PROPERTY": {
        "extractAsIsIndicatorTypeId": "text",
        "extractIndicatorTypesIDs": [
          "text"
        ],
        "isExtractingAllIndicatorTypes": true
      }
    },
    "mode": "text"
  },
  "fromServerVersion": {
    "Digits": [
      1
    ],
    "Label": "text"
  },
  "highlight": {
    "ANY_ADDITIONAL_PROPERTY": [
      "text"
    ]
  },
  "hours": 1,
  "hoursR": 1,
  "id": "text",
  "itemVersion": {
    "Digits": [
      1
    ],
    "Label": "text"
  },
  "layout": "text",
  "locked": true,
  "modified": "2026-01-01T00:00:00.000Z",
  "name": "text",
  "numericId": 1,
  "onChangeRepAlg": 1,
  "packID": "text",
  "packName": "text",
  "packPropagationLabels": [
    "text"
  ],
  "playbookId": "text",
  "preProcessingScript": "text",
  "prevName": "text",
  "primaryTerm": 1,
  "propagationLabels": [
    "text"
  ],
  "readonly": true,
  "remote": true,
  "reputationCalc": 1,
  "sequenceNumber": 1,
  "shouldCommit": true,
  "sla": 1,
  "slaReminder": 1,
  "sortValues": [
    "text"
  ],
  "syncHash": "text",
  "system": true,
  "toServerVersion": {
    "Digits": [
      1
    ],
    "Label": "text"
  },
  "vcShouldIgnore": true,
  "vcShouldKeepItemLegacyProdMachine": true,
  "version": 1,
  "weeks": 1,
  "weeksR": 1
}

Close an incident

post

Close the specified incident and optionally set a closing note.

Body
idstringOptional
closeNotesstringOptional
Responses
200

OK

application/json
idstringOptional
versionintegerOptional
cacheVersnintegerOptional
modifiedstringOptional
sizeInBytesintegerOptional
dbotCreatedBystringOptional
accountstringOptional
autimeintegerOptional
typestringOptional
rawTypestringOptional
namestringOptional
rawNamestringOptional
statusintegerOptional
custom_statusstringOptional
resolution_statusstringOptional
reasonstringOptional
createdstringOptional
occurredstringOptional
closedstringOptional
slaintegerOptional
severityintegerOptional
investigationIdstringOptional
attachmentany · nullableOptional
detailsstringOptional
openDurationintegerOptional
lastOpenstringOptional
closingUserIdstringOptional
ownerstringOptional
activatedstringOptional
closeReasonstringOptional
rawCloseReasonstringOptional
closeNotesstringOptional
playbookIdstringOptional
dueDatestringOptional
reminderstringOptional
runStatusstringOptional
notifyTimestringOptional
phasestringOptional
rawPhasestringOptional
isPlaygroundbooleanOptional
rawJSONstringOptional
parentstringOptional
parentXDRIncidentstringOptional
retainedbooleanOptional
categorystringOptional
rawCategorystringOptional
linkedIncidentsany · nullableOptional
linkedCountintegerOptional
droppedCountintegerOptional
sourceInstancestringOptional
sourceBrandstringOptional
canvasesany · nullableOptional
lastJobRunTimestringOptional
feedBasedbooleanOptional
dbotMirrorIdstringOptional
dbotMirrorInstancestringOptional
dbotMirrorDirectionstringOptional
dbotDirtyFieldsany · nullableOptional
dbotCurrentDirtyFieldsany · nullableOptional
dbotMirrorTagsany · nullableOptional
dbotMirrorLastSyncstringOptional
isDebugbooleanOptional
changeStatusstringOptional
insightsintegerOptional
post/xsoar/public/v1/incident/close
POST /xsoar/public/v1/incident/close HTTP/1.1
Host: api-yourfqdn
Content-Type: application/json
Accept: */*
Content-Length: 68

{
  "CustomFields": {},
  "id": "157447",
  "closeNotes": "close_note_oAZROKPJ"
}
200

OK

{
  "id": "157447",
  "version": 2,
  "cacheVersn": 0,
  "modified": "2024-02-21T12:58:29.813Z",
  "sizeInBytes": 0,
  "dbotCreatedBy": "user@company.com",
  "CustomFields": {
    "actionsoncampaignincidents": "Close",
    "actionsonlowsimilarityincidents": "Add To Campaign",
    "awsguarddutyconfidencescore": 0,
    "bmcassignee": [
      {}
    ],
    "bmccustomer": [
      {}
    ],
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    "xdrinvestigationresults": [
      {},
      {},
      {},
      {
        "columnheader1": ""
      },
      {},
      {
        "columnheader1": ""
      },
      {},
      {}
    ],
    "xdrstarred": false,
    "xmcyberavgcomplexityscore": 0,
    "xmcybersecurityscoretrend": 0,
    "xpanseserviceclassifications": [
      {},
      {},
      {}
    ],
    "xpanseservicevalidation": [
      {
        "columnheader1": ""
      },
      {},
      {}
    ]
  },
  "account": "",
  "autime": 1708507732380000000,
  "type": "default_rocket_type",
  "rawType": "default_rocket_type",
  "name": "abc",
  "rawName": "abc",
  "status": 1,
  "custom_status": "",
  "resolution_status": "",
  "reason": "",
  "created": "2024-02-21T09:28:52.38Z",
  "occurred": "2024-02-21T09:28:52.380846958Z",
  "closed": "0001-01-01T00:00:00Z",
  "sla": 0,
  "severity": 0,
  "investigationId": "157447",
  "labels": [
    {
      "value": "user@company.com",
      "type": "Instance"
    },
    {
      "value": "Manual",
      "type": "Brand"
    }
  ],
  "attachment": null,
  "details": "",
  "openDuration": 11057,
  "lastOpen": "2024-02-21T12:58:28.639333128Z",
  "closingUserId": "",
  "owner": "user@company.com",
  "activated": "0001-01-01T00:00:00Z",
  "closeReason": "",
  "rawCloseReason": "",
  "closeNotes": "close_note_oAZROKPJ",
  "playbookId": "",
  "dueDate": "0001-01-01T00:00:00Z",
  "reminder": "0001-01-01T00:00:00Z",
  "runStatus": "",
  "notifyTime": "0001-01-01T00:00:00Z",
  "phase": "",
  "rawPhase": "",
  "isPlayground": false,
  "rawJSON": "",
  "parent": "",
  "parentXDRIncident": "",
  "retained": false,
  "category": "",
  "rawCategory": "",
  "linkedIncidents": null,
  "linkedCount": 0,
  "droppedCount": 0,
  "sourceInstance": "user@company.com",
  "sourceBrand": "Manual",
  "canvases": null,
  "lastJobRunTime": "0001-01-01T00:00:00Z",
  "feedBased": false,
  "dbotMirrorId": "",
  "dbotMirrorInstance": "",
  "dbotMirrorDirection": "",
  "dbotDirtyFields": null,
  "dbotCurrentDirtyFields": null,
  "dbotMirrorTags": null,
  "dbotMirrorLastSync": "0001-01-01T00:00:00Z",
  "isDebug": false,
  "changeStatus": "",
  "insights": 0
}

Investigate an incident

post

Open an investigation of an incident. Its status will change to Active and the remediation process will start.

Body
idstringOptional
versionintegerOptional
Responses
200

OK

application/json
errornullOptional
idstringOptional
invPlaybooknullOptional
versionintegerOptional
post/xsoar/public/v1/incident/investigate
POST /xsoar/public/v1/incident/investigate HTTP/1.1
Host: api-yourfqdn
Content-Type: application/json
Accept: */*
Content-Length: 27

{
  "id": "157448",
  "version": 1
}
200

OK

{
  "error": null,
  "id": "123456",
  "invPlaybook": null,
  "investigation": {
    "cacheVersn": 0,
    "category": "",
    "closed": "0001-01-01T00:00:00Z",
    "created": "2024-02-21T09:41:41.293Z",
    "creatingUserId": "XSOARPAPIUser_3992",
    "dbotCreatedBy": "user@company.com",
    "details": "",
    "entryUsers": [
      "user@company.com"
    ],
    "highPriority": false,
    "id": "157448",
    "isDebug": false,
    "lastOpen": "0001-01-01T00:00:00Z",
    "mirrorAutoClose": null,
    "mirrorTypes": null,
    "modified": "0001-01-01T00:00:00Z",
    "name": "b",
    "rawCategory": "",
    "reason": null,
    "runStatus": "",
    "sizeInBytes": 0,
    "slackMirrorAutoClose": false,
    "slackMirrorType": "",
    "status": 0,
    "systems": null,
    "tags": null,
    "type": 0,
    "users": [
      "user@company.com",
      ""
    ],
    "version": 2
  },
  "version": 1
}

Get a specific incident

get

Get the incident details of the specified incident ID.

Path parameters
idstringRequiredExample: 162669
Header parameters
authorizationstringRequired

api_key

Example: DCdIeow0xm73EwnxjPza1tdHTfZQv2eH7bTKlTPkgBHLj8aSjFzjgTE9bQUK1DidlWLrnYRhaYQ4PCIyNrNJbMUC6DOWi8ANIn1JWpMTE2neGvoDIRsKUbj6pJ1z7Gmr
x-xdr-auth-idstringRequired

api_key_id

Example: 2841
Responses
200

OK

application/json

Note: CustomFields (an optional generic object type) is missing from the following definition.

accountstringOptional

Account holds the tenant name so that slicing and dicing on the master can leverage bleve

activatedstring · date-timeOptional

When was this activated

activatingingUserIdstringOptional

The user that activated this investigation

allReadbooleanOptional
allReadWritebooleanOptional
autimeinteger · int64Optional

AlmostUniqueTime is an attempt to have a unique sortable ID for an incident

Example: 1682865388000000000
cacheVersninteger · int64OptionalExample: 0
canvasesstring[]Optional

Canvases of the incident

categorystringOptional

Category

closeNotesstringOptional

Notes for closing the incident

closeReasonstringOptional

The reason for closing the incident (select from existing predefined values)

closedstring · date-timeOptional

When was this closed

closingUserIdstringOptional

The user ID that closed this investigation

createdstring · date-timeOptional

When was this created

dbotCreatedBystringOptional

Who has created this event - relevant only for manual incidents

dbotCurrentDirtyFieldsstring[]Optional

For mirroring, manage a list of current dirty fields so that we can send delta to outgoing integration

dbotDirtyFieldsstring[]Optional

For mirroring, manage a list of dirty fields to not override them from the source of the incident

dbotMirrorDirectionstringOptional

DBotMirrorDirection of how to mirror the incident (in/out/both)

dbotMirrorIdstringOptional

DBotMirrorID of a remote system we are syncing with

dbotMirrorInstancestringOptional

DBotMirrorInstance name of a mirror integration instance

dbotMirrorLastSyncstring · date-timeOptional

The last time we synced this incident even if we did not update anything

dbotMirrorTagsstring[]Optional

The entry tags I want to sync to remote system

detailsstringOptional

The details of the incident - reason, etc.

droppedCountinteger · int64Optional

DroppedCount ...

Example: 0
dueDatestring · date-timeOptional

SLA

feedBasedbooleanOptional

If this incident was triggered by a feed job

hasRolebooleanOptional

Internal field to make queries on role faster

idstringOptional
investigationIdstringOptional

Investigation that was opened as a result of the incoming event

isDebugbooleanOptional

IsDebug ...

isPlaygroundbooleanOptional

IsPlayGround

lastJobRunTimestring · date-timeOptional

If this incident was triggered by a job, this would be the time the previous job started

lastOpenstring · date-timeOptional
linkedCountinteger · int64Optional

LinkedCount ...

Example: 0
linkedIncidentsstring[]Optional

LinkedIncidents incidents that were marked as linked by user

modifiedstring · date-timeOptional
namestringOptional

Incident Name - given by user

notifyTimestring · date-timeOptional

Incdicates when last this field was changed with a value that supposed to send a notification

numericIdinteger · int64Optional
occurredstring · date-timeOptional

When this incident has really occurred

openDurationinteger · int64Optional

Duration incident was open

Example: 0
ownerstringOptional

The user who owns this incident

parentstringOptional

Parent

phasestringOptional

Phase

playbookIdstringOptional

The associated playbook for this incident

previousAllReadbooleanOptional
previousAllReadWritebooleanOptional
previousRolesstring[]Optional

Do not change this field manually

primaryTerminteger · int64Optional
rawCategorystringOptional
rawCloseReasonstringOptional

The reason for closing the incident (select from existing predefined values)

rawJSONstringOptional
rawNamestringOptional

Incident RawName

rawPhasestringOptional

RawPhase

rawTypestringOptional

Incident raw type

reasonstringOptional

The reason for the resolve

reminderstring · date-timeOptional

When if at all to send a reminder

rolesstring[]Optional

The role assigned to this investigation

runStatusstringOptional

Run status of a job.

sequenceNumberinteger · int64Optional
severitynumber · double · max: 4Optional

Severity is the incident severity

Example: 2
slanumber · doubleOptional

SLAState is the incident SLA at closure time, in minutes.

sortValuesstring[]Optional
sourceBrandstringOptional

SourceBrand ...

sourceInstancestringOptional

SourceInstance ...

statusnumber · double · max: 2Optional

IncidentStatus is the status of the incident

Example: 2
syncHashstringOptional
todoTaskIdsstring[]Optional

ToDoTaskIDs list of to do task ids

typestringOptional

Incident type

versioninteger · int64OptionalExample: 0
xsoarHasReadOnlyRolebooleanOptional
xsoarPreviousReadOnlyRolesstring[]Optional
xsoarReadOnlyRolesstring[]Optional
get/xsoar/public/v1/incident/load/{id}
GET /xsoar/public/v1/incident/load/{id} HTTP/1.1
Host: api-yourfqdn
authorization: DCdIeow0xm73EwnxjPza1tdHTfZQv2eH7bTKlTPkgBHLj8aSjFzjgTE9bQUK1DidlWLrnYRhaYQ4PCIyNrNJbMUC6DOWi8ANIn1JWpMTE2neGvoDIRsKUbj6pJ1z7Gmr
x-xdr-auth-id: 2841
Accept: */*
200

OK

{
  "id": "178768",
  "version": 0,
  "cacheVersn": 0,
  "modified": "1970-01-01T00:00:00Z",
  "sizeInBytes": 0,
  "CustomFields": {
    "bmcassignee": [
      {}
    ],
    "bmccustomer": [
      {}
    ],
    "bmcrequester": [
      {}
    ],
    "containmentsla": {
      "accumulatedPause": 0,
      "breachTriggered": false,
      "dueDate": "0001-01-01T00:00:00Z",
      "endDate": "0001-01-01T00:00:00Z",
      "lastPauseDate": "0001-01-01T00:00:00Z",
      "runStatus": "idle",
      "sla": 30,
      "slaStatus": -1,
      "startDate": "0001-01-01T00:00:00Z",
      "totalDuration": 0
    },
    "crowdstrikefalconbehaviourpatterndispositiondetails": [
      {},
      {},
      {}
    ],
    "datadogcloudsiem": [
      {},
      {},
      {}
    ],
    "dataminrpulserelatedterms": [
      {},
      {},
      {}
    ],
    "decyfirdatadetails": [
      {},
      {},
      {}
    ],
    "detectionsla": {
      "accumulatedPause": 0,
      "breachTriggered": false,
      "dueDate": "0001-01-01T00:00:00Z",
      "endDate": "0001-01-01T00:00:00Z",
      "lastPauseDate": "0001-01-01T00:00:00Z",
      "runStatus": "idle",
      "sla": 20,
      "slaStatus": -1,
      "startDate": "0001-01-01T00:00:00Z",
      "totalDuration": 0
    },
    "domaintoolsirisdetect": [
      {},
      {},
      {}
    ],
    "endpoint": [
      {}
    ],
    "externalid": "178768",
    "extrahoprevealxdetectiondevices": [
      {},
      {},
      {}
    ],
    "extrahoprevealxmitretechniques": [
      {},
      {},
      {}
    ],
    "filerelationships": [
      {},
      {},
      {}
    ],
    "fortisiemattacktactics": [
      {},
      {}
    ],
    "fortisiemevents": [
      {}
    ],
    "incidentduration": {
      "accumulatedPause": 0,
      "breachTriggered": false,
      "dueDate": "0001-01-01T00:00:00Z",
      "endDate": "0001-01-01T00:00:00Z",
      "lastPauseDate": "0001-01-01T00:00:00Z",
      "runStatus": "idle",
      "sla": 0,
      "slaStatus": -1,
      "startDate": "0001-01-01T00:00:00Z",
      "totalDuration": 0
    },
    "incidentrdpachehuntingstringssimilarity": [
      {},
      {},
      {}
    ],
    "incidentrdpcachehuntingstringsifter": [
      {},
      {},
      {}
    ],
    "inventasource": [
      {}
    ],
    "microsoftsentinelowner": [],
    "qintelqwatchexposures": [
      {},
      {},
      {}
    ],
    "remediationsla": {
      "accumulatedPause": 0,
      "breachTriggered": false,
      "dueDate": "0001-01-01T00:00:00Z",
      "endDate": "0001-01-01T00:00:00Z",
      "lastPauseDate": "0001-01-01T00:00:00Z",
      "runStatus": "idle",
      "sla": 7200,
      "slaStatus": -1,
      "startDate": "0001-01-01T00:00:00Z",
      "totalDuration": 0
    },
    "rsametasevents": [],
    "rsarawlogslist": [],
    "securitypolicymatch": [
      {}
    ],
    "similarincidentsdbot": [
      {}
    ],
    "spycloudcompassdevicedata": [
      {},
      {},
      {}
    ],
    "suspiciousexecutions": [
      {},
      {},
      {}
    ],
    "timetoassignment": {
      "accumulatedPause": 0,
      "breachTriggered": false,
      "dueDate": "0001-01-01T00:00:00Z",
      "endDate": "0001-01-01T00:00:00Z",
      "lastPauseDate": "0001-01-01T00:00:00Z",
      "runStatus": "idle",
      "sla": 0,
      "slaStatus": -1,
      "startDate": "0001-01-01T00:00:00Z",
      "totalDuration": 0
    },
    "triagesla": {
      "accumulatedPause": 0,
      "breachTriggered": false,
      "dueDate": "0001-01-01T00:00:00Z",
      "endDate": "0001-01-01T00:00:00Z",
      "lastPauseDate": "0001-01-01T00:00:00Z",
      "runStatus": "idle",
      "sla": 30,
      "slaStatus": -1,
      "startDate": "0001-01-01T00:00:00Z",
      "totalDuration": 0
    },
    "urlsslverification": [],
    "xdralertsearchresults": [
      {},
      {},
      {}
    ],
    "xdrinvestigationresults": [
      {},
      {},
      {},
      {
        "columnheader1": ""
      },
      {},
      {
        "columnheader1": ""
      },
      {},
      {}
    ],
    "xpanseserviceclassifications": [
      {},
      {},
      {}
    ],
    "xpanseservicevalidation": [
      {
        "columnheader1": ""
      },
      {},
      {}
    ]
  },
  "account": "",
  "autime": 1712843499584000000,
  "type": "default_type",
  "rawType": "default_type",
  "name": "delete_integration_instance_ESEDFV0U",
  "rawName": "delete_integration_instance_ESEDFV0U",
  "status": 0,
  "custom_status": "",
  "resolution_status": "",
  "reason": "",
  "created": "2024-04-11T13:51:39.584Z",
  "occurred": "2024-04-11T13:51:38.183347Z",
  "closed": "0001-01-01T00:00:00Z",
  "sla": 0,
  "severity": 0,
  "investigationId": "",
  "labels": [
    {
      "value": "Rocket Incident Generator",
      "type": "Brand"
    },
    {
      "value": "delete_integration_instance_ESEDFV0U",
      "type": "Instance"
    },
    {
      "value": "bar",
      "type": "foo"
    },
    {
      "value": "{\"evidenceBoard\":\"https://fqdn.us.paloaltonetworks.com/EvidenceBoard/temp_a55ff05c-6e11-4544-86cf-f513687fc9fa\",\"investigation\":\"https://fqdn.us.paloaltonetworks.com/Details/temp_a55ff05c-6e11-4544-86cf-f513687fc9fa\",\"relatedIncidents\":\"https://fqdn.us.paloaltonetworks.com/Cluster/temp_a55ff05c-6e11-4544-86cf-f513687fc9fa\",\"server\":\"https://fqdn.us.paloaltonetworks.com\",\"warRoom\":\"https://fqdn.us.paloaltonetworks.com/WarRoom/temp_a55ff05c-6e11-4544-86cf-f513687fc9fa\",\"workPlan\":\"https://fqdn.us.paloaltonetworks.com/WorkPlan/temp_a55ff05c-6e11-4544-86cf-f513687fc9fa\"}",
      "type": "demisto_url"
    }
  ],
  "attachment": null,
  "details": "{\"foo\": \"bar\", \"demisto_url\": {\"evidenceBoard\": \"https://fqdn.us.paloaltonetworks.com/EvidenceBoard/temp_a55ff05c-6e11-4544-86cf-f513687fc9fa\", \"investigation\": \"https://fqdn.us.paloaltonetworks.com/Details/temp_a55ff05c-6e11-4544-86cf-f513687fc9fa\", \"relatedIncidents\": \"https://fqdn.us.paloaltonetworks.com/Cluster/temp_a55ff05c-6e11-4544-86cf-f513687fc9fa\", \"server\": \"https://fqdn.us.paloaltonetworks.com\", \"warRoom\": \"https://fqdn.us.paloaltonetworks.com/WarRoom/temp_a55ff05c-6e11-4544-86cf-f513687fc9fa\", \"workPlan\": \"https://fqdn.us.paloaltonetworks.com/WorkPlan/temp_a55ff05c-6e11-4544-86cf-f513687fc9fa\"}}",
  "openDuration": 0,
  "lastOpen": "0001-01-01T00:00:00Z",
  "closingUserId": "",
  "owner": "",
  "activated": "0001-01-01T00:00:00Z",
  "closeReason": "",
  "rawCloseReason": "",
  "closeNotes": "",
  "playbookId": "",
  "dueDate": "0001-01-01T00:00:00Z",
  "reminder": "0001-01-01T00:00:00Z",
  "runStatus": "",
  "notifyTime": "0001-01-01T00:00:00Z",
  "phase": "",
  "rawPhase": "",
  "isPlayground": false,
  "rawJSON": "",
  "parent": "",
  "parentXDRIncident": "",
  "retained": false,
  "category": "",
  "rawCategory": "",
  "linkedIncidents": null,
  "linkedCount": 0,
  "droppedCount": 0,
  "sourceInstance": "delete_integration_instance_ESEDFV0U",
  "sourceBrand": "Rocket Incident Generator",
  "canvases": null,
  "lastJobRunTime": "0001-01-01T00:00:00Z",
  "feedBased": false,
  "dbotMirrorId": "",
  "dbotMirrorInstance": "",
  "dbotMirrorDirection": "",
  "dbotDirtyFields": null,
  "dbotCurrentDirtyFields": null,
  "dbotMirrorTags": null,
  "dbotMirrorLastSync": "0001-01-01T00:00:00Z",
  "isDebug": false
}

Batch export incidents to CSV

post

Export a batch of incidents to a CSV file and receive the filename in response. You can then use Get incidents as a CSV file to download the CSV file. You can define the columns as well as filter the incidents to be included in the CSV file.

**Note: ** You can retrieve up to 10,000 incidents.

Header parameters
authorizationstringRequired

api_key

Example: DCdIeow0xm73EwnxjPza1tdHTfZQv2eH7bTKlTPkgBHLj8aSjFzjgTE9bQUK1DidlWLrnYRhaYQ4PCIyNrNJbMUC6DOWi8ANIn1JWpMTE2neGvoDIRsKUbj6pJ1z7Gmr
x-xdr-auth-idstringRequired

api_key_id

Example: 2841
Body
allbooleanOptional

When all is true, all of the incidents are exported to CSV.

Note: When all:true, all settings relating to page size and number are ignored.

closeNotesstringOptional
closeReasonstringOptional
columnsstring[]Optional
forcebooleanOptional
idsstring[]Optional

Specify the list of incident IDs to be included in the CSV file.

Note: When you choose to specify the IDs, all settings relating to page size and number are ignored.

linestringOptional
originalIncidentIdstringOptional
overrideInvestigationbooleanOptional
Responses
200

OK

application/json
filenamestringOptional

The CSV filename. Use this filename as the path header in /xsoar/public/v1/incidents/csv/{filename}.

Example: incidents_report_Thu_18_Apr_2024_10_06_04_UTC.csv
post/xsoar/public/v1/incident/batch/exportToCsv
POST /xsoar/public/v1/incident/batch/exportToCsv HTTP/1.1
Host: api-yourfqdn
authorization: DCdIeow0xm73EwnxjPza1tdHTfZQv2eH7bTKlTPkgBHLj8aSjFzjgTE9bQUK1DidlWLrnYRhaYQ4PCIyNrNJbMUC6DOWi8ANIn1JWpMTE2neGvoDIRsKUbj6pJ1z7Gmr
x-xdr-auth-id: 2841
Content-Type: application/json
Accept: */*
Content-Length: 95

{
  "all": true,
  "columns": [
    "id",
    "name",
    "severity"
  ],
  "filter": {
    "period": {
      "by": "days",
      "fromValue": 2
    }
  }
}
{
  "filename": " incidents_report_Thu_18_Apr_2024_10_06_04_UTC.csv"
}

Get incidents as a CSV file

get

Download the incident details in a CSV file format after preparing it by calling the Batch export incidents to CSV API endpoint. The response of that call contains the prepared incident report filename with a timestamp. Use that filename as the path parameter in this API endpoint to download the file.

Note: To use cURL to run this command, add the -O curl command for downloading a file to the current folder, or -o /my_custom_location/my_custom_name.csv to customize the destination of the downloaded file. For example:

curl "https://api-yourfqdn/xsoar/public/v1/incident/csv/incidents_report_Thu_18_Apr_2024_10_06_04_UTC.csv" 
-H 'content-type: application/json' 
-H 'accept: application/json' 
-H "Authorization:$api_key" 
-H "x-xdr-auth-id:$api_key_id" 
-O 
Path parameters
filenamestringRequired

Filename of the CSV file outputted by the "Batch export incidents to CSV" API call

Example: incidents_report_Thu_18_Apr_2024_10_06_04_UTC.csv
Header parameters
authorizationstringRequired

api_key

Example: DCdIeow0xm73EwnxjPza1tdHTfZQv2eH7bTKlTPkgBHLj8aSjFzjgTE9bQUK1DidlWLrnYRhaYQ4PCIyNrNJbMUC6DOWi8ANIn1JWpMTE2neGvoDIRsKUbj6pJ1z7Gmr
x-xdr-auth-idstringRequired

api_key_id

Example: 2841
Responses
200

OK

application/json
filestring · binaryOptional
get/xsoar/public/v1/incident/csv/{filename}
GET /xsoar/public/v1/incident/csv/{filename} HTTP/1.1
Host: api-yourfqdn
authorization: DCdIeow0xm73EwnxjPza1tdHTfZQv2eH7bTKlTPkgBHLj8aSjFzjgTE9bQUK1DidlWLrnYRhaYQ4PCIyNrNJbMUC6DOWi8ANIn1JWpMTE2neGvoDIRsKUbj6pJ1z7Gmr
x-xdr-auth-id: 2841
Accept: */*
200

OK

{
  "file": "binary"
}

Update incidents in a batch

post

Update a batch of incidents.

To update custom fields, add CustomFields under the data parameter (the top-level CutomFields parameter is not used in this API). To update incident custom fields, make them lowercase and remove all spaces. For example: "Scan IP" -> "scanip". Alternatively, to get the actual key name, use the Cortex XSOAR CLI to run /incident_add and look for the key that you would like to update.

Header parameters
authorizationstringRequired

api_key

Example: DCdIeow0xm73EwnxjPza1tdHTfZQv2eH7bTKlTPkgBHLj8aSjFzjgTE9bQUK1DidlWLrnYRhaYQ4PCIyNrNJbMUC6DOWi8ANIn1JWpMTE2neGvoDIRsKUbj6pJ1z7Gmr
x-xdr-auth-idstringRequired

api_key_id

Example: 2841
Body
allbooleanOptional

When all is true, all of the incidents are exported to CSV.

Note: When all:true, all settings relating to page size and number are ignored.

closeNotesstringOptional
closeReasonstringOptional
columnsstring[]Optional
forcebooleanOptional
idsstring[]Optional

Specify the list of incident IDs to be included in the CSV file.

Note: When you choose to specify the IDs, all settings relating to page size and number are ignored.

linestringOptional
originalIncidentIdstringOptional
overrideInvestigationbooleanOptional
Responses
200

OK

application/json

IncidentSearchResponseWrapper is an extension for the IncidentSearchResponse type, which holds list of IncidentWrapper(s)

accountErrorsstring[]Optional
notUpdatedinteger · uint64Optional
searchAfterstring[]Optional
searchAfterElasticstring[]Optional
searchBeforestring[]Optional
searchBeforeElasticstring[]Optional
totalinteger · int64Optional
totalAccountsinteger · int64Optional
post/xsoar/public/v1/incident/batch
POST /xsoar/public/v1/incident/batch HTTP/1.1
Host: api-yourfqdn
authorization: DCdIeow0xm73EwnxjPza1tdHTfZQv2eH7bTKlTPkgBHLj8aSjFzjgTE9bQUK1DidlWLrnYRhaYQ4PCIyNrNJbMUC6DOWi8ANIn1JWpMTE2neGvoDIRsKUbj6pJ1z7Gmr
x-xdr-auth-id: 2841
Content-Type: application/json
Accept: */*
Content-Length: 188

{
  "all": false,
  "data": {
    "severity": 3
  },
  "filter": {
    "page": 0,
    "period": {
      "by": "day",
      "fromValue": 2
    },
    "query": "-status:closed",
    "size": 50,
    "sort": [
      {
        "asc": false,
        "field": "id"
      }
    ]
  },
  "ids": [
    "207460",
    "207461"
  ]
}
200

OK

{
  "total": 24,
  "data": [
    {
      "id": "207461",
      "version": 1,
      "cacheVersn": 0,
      "modified": "2024-06-23T11:44:16.705Z",
      "sizeInBytes": 0,
      "sortValues": [
        "1"
      ],
      "dbotCreatedBy": "user@company.com",
      "CustomFields": {
        "bmcassignee": [
          {}
        ],
        "bmccustomer": [
          {}
        ],
        "bmcrequester": [
          {}
        ],
        "containmentsla": {
          "accumulatedPause": 0,
          "breachTriggered": false,
          "dueDate": "0001-01-01T00:00:00Z",
          "endDate": "0001-01-01T00:00:00Z",
          "lastPauseDate": "0001-01-01T00:00:00Z",
          "runStatus": "idle",
          "sla": 30,
          "slaStatus": -1,
          "startDate": "0001-01-01T00:00:00Z",
          "totalDuration": 0
        },
        "crowdstrikefalconbehaviourpatterndispositiondetails": [
          {},
          {},
          {}
        ],
        "datadogcloudsiem": [
          {},
          {},
          {}
        ],
        "dataminrpulserelatedterms": [
          {},
          {},
          {}
        ],
        "decyfirdatadetails": [
          {},
          {},
          {}
        ],
        "detectionsla": {
          "accumulatedPause": 0,
          "breachTriggered": false,
          "dueDate": "0001-01-01T00:00:00Z",
          "endDate": "0001-01-01T00:00:00Z",
          "lastPauseDate": "0001-01-01T00:00:00Z",
          "runStatus": "idle",
          "sla": 20,
          "slaStatus": -1,
          "startDate": "0001-01-01T00:00:00Z",
          "totalDuration": 0
        },
        "xpanseserviceclassifications": [
          {},
          {},
          {}
        ],
        "xpanseservicevalidation": [
          {
            "columnheader1": ""
          },
          {},
          {}
        ]
      },
      "account": "",
      "autime": 1719143055300000000,
      "type": "default_type",
      "rawType": "default_type",
      "name": "KxdcIbCA",
      "rawName": "KxdcIbCA",
      "status": 1,
      "custom_status": "",
      "resolution_status": "",
      "reason": "",
      "created": "2024-06-23T11:44:15.3Z",
      "occurred": "2024-06-23T11:44:15.673434077Z",
      "closed": "0001-01-01T00:00:00Z",
      "sla": 0,
      "severity": 1,
      "investigationId": "207461",
      "labels": [
        {
          "value": "user@company.com",
          "type": "Instance"
        },
        {
          "value": "Manual",
          "type": "Brand"
        }
      ],
      "attachment": "None",
      "details": "",
      "openDuration": 0,
      "lastOpen": "0001-01-01T00:00:00Z",
      "closingUserId": "",
      "owner": "",
      "activated": "0001-01-01T00:00:00Z",
      "closeReason": "",
      "rawCloseReason": "",
      "closeNotes": "",
      "playbookId": "",
      "dueDate": "0001-01-01T00:00:00Z",
      "reminder": "0001-01-01T00:00:00Z",
      "runStatus": "",
      "notifyTime": "0001-01-01T00:00:00Z",
      "phase": "",
      "rawPhase": "",
      "isPlayground": false,
      "rawJSON": "",
      "parent": "",
      "parentXDRIncident": "",
      "retained": false,
      "category": "",
      "rawCategory": "",
      "linkedIncidents": [],
      "linkedCount": 0,
      "droppedCount": 0,
      "sourceInstance": "user@company.com",
      "sourceBrand": "Manual",
      "canvases": "None",
      "lastJobRunTime": "0001-01-01T00:00:00Z",
      "feedBased": false,
      "dbotMirrorId": "",
      "dbotMirrorInstance": "",
      "dbotMirrorDirection": "",
      "dbotDirtyFields": "None",
      "dbotCurrentDirtyFields": "None",
      "dbotMirrorTags": "None",
      "dbotMirrorLastSync": "0001-01-01T00:00:00Z",
      "isDebug": false,
      "changeStatus": "",
      "insights": 0
    }
  ],
  "notUpdated": 0,
  "searchAfter": "None",
  "searchBefore": "None",
  "searchAfterElastic": "None",
  "searchBeforeElastic": "None",
  "accountErrors": "None",
  "totalAccounts": 0
}

Export an incident's history and workplan

get

Export the specified incident's history and workplan in a tar.gz file. Note that only playbook task entries are returned.

Path parameters
incident_idstringRequired

Incident ID

Header parameters
authorizationstringRequired

api_key

Example: DCdIeow0xm73EwnxjPza1tdHTfZQv2eH7bTKlTPkgBHLj8aSjFzjgTE9bQUK1DidlWLrnYRhaYQ4PCIyNrNJbMUC6DOWi8ANIn1JWpMTE2neGvoDIRsKUbj6pJ1z7Gmr
x-xdr-auth-idstringRequired

api_key_id

Example: 2841
Responses
200

OK

application/json
filenamestring · binaryOptional

A tar.gz file containing the JSON files with the incident's history.

get/xsoar/public/v1/performance/incident/export/{incident_id}
GET /xsoar/public/v1/performance/incident/export/{incident_id} HTTP/1.1
Host: api-yourfqdn
authorization: DCdIeow0xm73EwnxjPza1tdHTfZQv2eH7bTKlTPkgBHLj8aSjFzjgTE9bQUK1DidlWLrnYRhaYQ4PCIyNrNJbMUC6DOWi8ANIn1JWpMTE2neGvoDIRsKUbj6pJ1z7Gmr
x-xdr-auth-id: 2841
Accept: */*
200

OK

{
  "filename": "binary"
}

Delete a batch of incidents

post

Delete a batch of incidents.

Header parameters
AuthorizationstringRequired

{api_key}

x-xdr-auth-idstringRequired

{api_key_id}

Body
allbooleanOptional

When all is true, all of the incidents are exported to CSV.

Note: When all:true, all settings relating to page size and number are ignored.

closeNotesstringOptional
closeReasonstringOptional
columnsstring[]Optional
forcebooleanOptional
idsstring[]Optional

Specify the list of incident IDs to be included in the CSV file.

Note: When you choose to specify the IDs, all settings relating to page size and number are ignored.

linestringOptional
originalIncidentIdstringOptional
overrideInvestigationbooleanOptional
Responses
200

OK

application/json

IncidentSearchResponseWrapper is an extension for the IncidentSearchResponse type, which holds list of IncidentWrapper(s)

accountErrorsstring[]Optional
notUpdatedinteger · uint64Optional
searchAfterstring[]Optional
searchAfterElasticstring[]Optional
searchBeforestring[]Optional
searchBeforeElasticstring[]Optional
totalinteger · int64Optional
totalAccountsinteger · int64Optional
post/xsoar/public/v1/incident/batchDelete
POST /xsoar/public/v1/incident/batchDelete HTTP/1.1
Host: api-yourfqdn
Authorization: text
x-xdr-auth-id: text
Content-Type: application/json
Accept: */*
Content-Length: 150

{
  "all": false,
  "filter": {
    "page": 0,
    "period": {
      "by": "day",
      "fromValue": 2
    },
    "query": "",
    "size": 50,
    "sort": [
      {
        "asc": false,
        "field": "id"
      }
    ]
  },
  "ids": [
    "12128",
    "12129"
  ]
}
200

OK

{
  "accountErrors": [
    "text"
  ],
  "data": [
    {
      "ShardID": 1,
      "account": "text",
      "activated": "2026-01-01T00:00:00.000Z",
      "activatingingUserId": "text",
      "allRead": true,
      "allReadWrite": true,
      "attachment": [
        {
          "description": "text",
          "isTempPath": true,
          "name": "text",
          "path": "text",
          "showMediaFile": true,
          "type": "text"
        }
      ],
      "autime": 1,
      "cacheVersn": 1,
      "canvases": [
        "text"
      ],
      "category": "text",
      "changeStatus": "text",
      "closeNotes": "text",
      "closeReason": "text",
      "closed": "2026-01-01T00:00:00.000Z",
      "closingUserId": "text",
      "created": "2026-01-01T00:00:00.000Z",
      "dbotCreatedBy": "text",
      "dbotCurrentDirtyFields": [
        "text"
      ],
      "dbotDirtyFields": [
        "text"
      ],
      "dbotMirrorDirection": "text",
      "dbotMirrorId": "text",
      "dbotMirrorInstance": "text",
      "dbotMirrorLastSync": "2026-01-01T00:00:00.000Z",
      "dbotMirrorTags": [
        "text"
      ],
      "details": "text",
      "droppedCount": 1,
      "dueDate": "2026-01-01T00:00:00.000Z",
      "feedBased": true,
      "hasRole": true,
      "highlight": {
        "ANY_ADDITIONAL_PROPERTY": [
          "text"
        ]
      },
      "id": "text",
      "indexName": "text",
      "insights": 1,
      "investigationId": "text",
      "isDebug": true,
      "isPlayground": true,
      "labels": [
        {
          "type": "text",
          "value": "text"
        }
      ],
      "lastJobRunTime": "2026-01-01T00:00:00.000Z",
      "lastOpen": "2026-01-01T00:00:00.000Z",
      "linkedCount": 1,
      "linkedIncidents": [
        "text"
      ],
      "modified": "2026-01-01T00:00:00.000Z",
      "name": "text",
      "notifyTime": "2026-01-01T00:00:00.000Z",
      "numericId": 1,
      "occurred": "2026-01-01T00:00:00.000Z",
      "openDuration": 1,
      "owner": "text",
      "parent": "text",
      "phase": "text",
      "playbookId": "text",
      "previousAllRead": true,
      "previousAllReadWrite": true,
      "previousRoles": [
        "text"
      ],
      "primaryTerm": 1,
      "rawCategory": "text",
      "rawCloseReason": "text",
      "rawJSON": "text",
      "rawName": "text",
      "rawPhase": "text",
      "rawType": "text",
      "reason": "text",
      "reminder": "2026-01-01T00:00:00.000Z",
      "roles": [
        "text"
      ],
      "runStatus": "text",
      "sequenceNumber": 1,
      "severity": 2,
      "sizeInBytes": 1,
      "sla": 1,
      "sortValues": [
        "text"
      ],
      "sourceBrand": "text",
      "sourceInstance": "text",
      "status": 2,
      "syncHash": "text",
      "todoTaskIds": [
        "text"
      ],
      "type": "text",
      "version": 1,
      "xsoarHasReadOnlyRole": true,
      "xsoarPreviousReadOnlyRoles": [
        "text"
      ],
      "xsoarReadOnlyRoles": [
        "text"
      ]
    }
  ],
  "notUpdated": 1,
  "searchAfter": [
    "text"
  ],
  "searchAfterElastic": [
    "text"
  ],
  "searchBefore": [
    "text"
  ],
  "searchBeforeElastic": [
    "text"
  ],
  "total": 1,
  "totalAccounts": 1
}

Upload a file to an incident

post

Add a file attachment to an incident.

Path parameters
incident_idstringRequired
Header parameters
AuthorizationstringRequired

{api_key}

x-xdr-auth-idstringRequired

{api_key_id}

Body
fileNamestringOptional

File name

fileCommentstringOptional

Comment to add to the file

fieldstringOptional

Field name to hold the attachment details. If not specified, attachment is used.

showMediaFilebooleanOptional

Whether to show media files.

lastbooleanOptional

If set to true, creates an investigation. This is used for uploading after creating an incident.

filestring · binaryRequired

File

Responses
200

OK

application/json

IncidentWrapper is an extension of the Incident entity, which includes an additional field of changed-status for the web client

ShardIDinteger · int64Optional
accountstringOptional

Account holds the tenant name so that slicing and dicing on the master can leverage bleve

activatedstring · date-timeOptional

When was this activated

activatingingUserIdstringOptional

The user that activated this investigation

allReadbooleanOptional
allReadWritebooleanOptional
autimeinteger · int64Optional

AlmostUniqueTime is an attempt to have a unique sortable ID for an incident

cacheVersninteger · int64Optional
canvasesstring[]Optional

Canvases of the incident

categorystringOptional

Category

changeStatusstringOptional
closeNotesstringOptional

Notes for closing the incident

closeReasonstringOptional

The reason for closing the incident (select from existing predefined values)

closedstring · date-timeOptional

When was this closed

closingUserIdstringOptional

The user ID that closed this investigation

createdstring · date-timeOptional
dbotCreatedBystringOptional

Who has created this event - relevant only for manual incidents

dbotCurrentDirtyFieldsstring[]Optional

For mirroring, manage a list of current dirty fields so that we can send delta to outgoing integration

dbotDirtyFieldsstring[]Optional

For mirroring, manage a list of dirty fields to not override them from the source of the incident

dbotMirrorDirectionstringOptional

DBotMirrorDirection of how to mirror the incident (in/out/both)

dbotMirrorIdstringOptional

DBotMirrorID of a remote system we are syncing with

dbotMirrorInstancestringOptional

DBotMirrorInstance name of a mirror integration instance

dbotMirrorLastSyncstring · date-timeOptional

The last time we synced this incident even if we did not update anything

dbotMirrorTagsstring[]Optional

The entry tags I want to sync to remote system

detailsstringOptional

The details of the incident - reason, etc.

droppedCountinteger · int64Optional

DroppedCount ...

dueDatestring · date-timeOptional

SLA

feedBasedbooleanOptional

If this incident was triggered by a feed job

hasRolebooleanOptional

Internal field to make queries on role faster

idstringOptional
indexNamestringOptional
insightsinteger · uint64Optional
investigationIdstringOptional

Investigation that was opened as a result of the incoming event

isDebugbooleanOptional

IsDebug ...

isPlaygroundbooleanOptional

IsPlayGround

lastJobRunTimestring · date-timeOptional

If this incident was triggered by a job, this would be the time the previous job started

lastOpenstring · date-timeOptional
linkedCountinteger · int64Optional

LinkedCount ...

linkedIncidentsstring[]Optional

LinkedIncidents incidents that were marked as linked by user

modifiedstring · date-timeOptional
namestringOptional

Incident Name - given by user

notifyTimestring · date-timeOptional

Incdicates when last this field was changed with a value that supposed to send a notification

numericIdinteger · int64Optional
occurredstring · date-timeOptional

When this incident has really occurred

openDurationinteger · int64Optional

Duration incident was open

ownerstringOptional

The user who owns this incident

parentstringOptional

Parent

phasestringOptional

Phase

playbookIdstringOptional

The associated playbook for this incident

previousAllReadbooleanOptional
previousAllReadWritebooleanOptional
previousRolesstring[]Optional

Do not change this field manually

primaryTerminteger · int64Optional
rawCategorystringOptional
rawCloseReasonstringOptional

The reason for closing the incident (select from existing predefined values)

rawJSONstringOptional
rawNamestringOptional

Incident RawName

rawPhasestringOptional

RawPhase

rawTypestringOptional

Incident raw type

reasonstringOptional

The reason for the resolve

reminderstring · date-timeOptional

When if at all to send a reminder

rolesstring[]Optional

The role assigned to this investigation

runStatusstringOptional

Run status of a job.

sequenceNumberinteger · int64Optional
severitynumber · double · max: 4Optional

Severity is the incident severity

Example: 2
sizeInBytesinteger · int64Optional
slanumber · doubleOptional

SLAState is the incident SLA at closure time, in minutes.

sortValuesstring[]Optional
sourceBrandstringOptional

SourceBrand ...

sourceInstancestringOptional

SourceInstance ...

statusnumber · double · max: 2Optional

IncidentStatus is the status of the incident

Example: 2
syncHashstringOptional
todoTaskIdsstring[]Optional

ToDoTaskIDs list of to do task ids

typestringOptional

Incident type

versioninteger · int64Optional
xsoarHasReadOnlyRolebooleanOptional
xsoarPreviousReadOnlyRolesstring[]Optional
xsoarReadOnlyRolesstring[]Optional
post/xsoar/public/v1/incident/upload/{incident_id}
POST /xsoar/public/v1/incident/upload/{incident_id} HTTP/1.1
Host: api-yourfqdn
Authorization: text
x-xdr-auth-id: text
Content-Type: multipart/form-data
Accept: */*
Content-Length: 148

{
  "fileName": "documentation.log",
  "fileComment": "Some important comment",
  "field": "string",
  "showMediaFile": true,
  "last": true,
  "file": "documentation.log"
}
200

OK

{
  "id": "294018",
  "version": -1,
  "cacheVersn": 0,
  "modified": "2025-04-27T09:43:07.284Z",
  "sizeInBytes": 0,
  "dbotCreatedBy": "user@company.com",
  "CustomFields": {
    "actionsoncampaignincidents": "Close",
    "actionsonlowsimilarityincidents": "Add To Campaign",
    "bmcassignee": [
      {}
    ],
    "bmccustomer": [
      {}
    ],
    "bmcrequester": [
      {}
    ],
    "chronicleautoblockentities": "Yes",
    "chronicleskipentityisolation": "Yes",
    "containmentsla": {
      "accumulatedPause": 0,
      "breachTriggered": false,
      "dueDate": "0001-01-01T00:00:00Z",
      "endDate": "0001-01-01T00:00:00Z",
      "lastPauseDate": "0001-01-01T00:00:00Z",
      "runStatus": "idle",
      "sla": 30,
      "slaStatus": -1,
      "startDate": "0001-01-01T00:00:00Z",
      "totalDuration": 0
    },
    "crowdstrikefalconbehaviourpatterndispositiondetails": [
      {},
      {},
      {}
    ],
    "datadogcloudsiem": [
      {},
      {},
      {}
    ],
    "dataminrpulserelatedterms": [
      {},
      {},
      {}
    ],
    "dbotmirrordirection": "",
    "decyfirdatadetails": [
      {},
      {},
      {}
    ],
    "detectionsla": {
      "accumulatedPause": 0,
      "breachTriggered": false,
      "dueDate": "0001-01-01T00:00:00Z",
      "endDate": "0001-01-01T00:00:00Z",
      "lastPauseDate": "0001-01-01T00:00:00Z",
      "runStatus": "idle",
      "sla": 20,
      "slaStatus": -1,
      "startDate": "0001-01-01T00:00:00Z",
      "totalDuration": 0
    },
    "domaintoolsirisdetect": [
      {},
      {},
      {}
    ],
    "dsassets": [
      {},
      {},
      {}
    ],
    "dscomments": [
      {},
      {},
      {}
    ],
    "emaildeletefrombrand": "Unspecified",
    "emaildeletetype": "soft",
    "endpoint": [
      {}
    ],
    "externalid": "294018",
    "extrahoprevealxdetectiondevices": [
      {},
      {},
      {}
    ],
    "extrahoprevealxmitretechniques": [
      {},
      {},
      {}
    ],
    "filerelationships": [
      {},
      {},
      {}
    ],
    "fortisiemattacktactics": [
      {},
      {}
    ],
    "fortisiemevents": [
      {}
    ],
    "incidentduration": {
      "accumulatedPause": 0,
      "breachTriggered": false,
      "dueDate": "0001-01-01T00:00:00Z",
      "endDate": "0001-01-01T00:00:00Z",
      "lastPauseDate": "0001-01-01T00:00:00Z",
      "runStatus": "idle",
      "sla": 0,
      "slaStatus": -1,
      "startDate": "0001-01-01T00:00:00Z",
      "totalDuration": 0
    },
    "incidentrdpachehuntingstringssimilarity": [
      {},
      {},
      {}
    ],
    "incidentrdpcachehuntingstringsifter": [
      {},
      {},
      {}
    ],
    "inventasource": [
      {}
    ],
    "isactive": "true",
    "microsoft365defendercomments": [
      {},
      {},
      {}
    ],
    "microsoftsentinelowner": [],
    "qintelqwatchexposures": [
      {},
      {},
      {}
    ],
    "remediationsla": {
      "accumulatedPause": 0,
      "breachTriggered": false,
      "dueDate": "0001-01-01T00:00:00Z",
      "endDate": "0001-01-01T00:00:00Z",
      "lastPauseDate": "0001-01-01T00:00:00Z",
      "runStatus": "idle",
      "sla": 7200,
      "slaStatus": -1,
      "startDate": "0001-01-01T00:00:00Z",
      "totalDuration": 0
    },
    "riskiqautoexcludewhitelistedipaddress": "Yes",
    "riskiqautowhitelistipaddress": "Yes",
    "rsametasevents": [],
    "rsarawlogslist": [],
    "saassecuritycategory": "no_reason",
    "saassecurityremediationtype": "Remove public sharing",
    "saassecuritystate": "open",
    "saassecuritystatus": "open-new",
    "securitypolicymatch": [
      {}
    ],
    "selectaction": "Close",
    "servicenowbusinessimpact": "1 - Critical",
    "servicenowcategory": "Inquiry / Help",
    "servicenowimpact": "1 - High",
    "servicenownotify": "Send Email",
    "servicenowpriority": "1 - Critical",
    "servicenowseverity": "1 - High",
    "servicenowsircategory": "Confidential personal identity data exposure",
    "servicenowsirstate": "New",
    "servicenowstate": "1 - New",
    "servicenowurgency": "1 - High",
    "similarincidentsdbot": [
      {}
    ],
    "spycloudcompassdevicedata": [
      {},
      {},
      {}
    ],
    "suspiciousexecutions": [
      {},
      {},
      {}
    ],
    "timetoassignment": {
      "accumulatedPause": 0,
      "breachTriggered": false,
      "dueDate": "0001-01-01T00:00:00Z",
      "endDate": "0001-01-01T00:00:00Z",
      "lastPauseDate": "0001-01-01T00:00:00Z",
      "runStatus": "idle",
      "sla": 0,
      "slaStatus": -1,
      "startDate": "0001-01-01T00:00:00Z",
      "totalDuration": 0
    },
    "triagesla": {
      "accumulatedPause": 0,
      "breachTriggered": false,
      "dueDate": "0001-01-01T00:00:00Z",
      "endDate": "0001-01-01T00:00:00Z",
      "lastPauseDate": "0001-01-01T00:00:00Z",
      "runStatus": "idle",
      "sla": 30,
      "slaStatus": -1,
      "startDate": "0001-01-01T00:00:00Z",
      "totalDuration": 0
    },
    "urlsslverification": [],
    "xdralertsearchresults": [
      {},
      {},
      {}
    ],
    "xdrinvestigationresults": [
      {},
      {},
      {},
      {
        "columnheader1": ""
      },
      {},
      {
        "columnheader1": ""
      },
      {},
      {}
    ],
    "xpanseserviceclassifications": [
      {},
      {},
      {}
    ],
    "xpanseservicevalidation": [
      {
        "columnheader1": ""
      },
      {},
      {}
    ]
  },
  "account": "",
  "autime": 1745746984163000000,
  "type": "default_type",
  "rawType": "default_type",
  "name": "VhAYsOwx",
  "rawName": "VhAYsOwx",
  "status": 1,
  "custom_status": "",
  "resolution_status": "",
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