Incidents
APIs for managing incidents
Manually create a new Cortex XSOAR incident or update an existing one.
To update an existing incident, you must update the version parameter. For more information on updating the version parameter, see Optimistic locking and versioning.
To update incident custom fields, they must be in lowercase and without spaces. For example, "Scan IP" should be "scanip". To get the actual key name, you can go to Cortex XSOAR CLI and run /incident_add and look for the key that you would like to update.
Use createInvestigation: true to start the investigation process automatically upon creating the new incident. This will also run the appropriate playbook based on the incident type.
{api_key}
{api_key_id}
Notes for closing the incident.
The reason for closing the incident (select from existing predefined values).
Use createInvestigation: true to start the investigation process automatically upon creating the new incident. This will also run the appropriate playbook based on the incident type.
Use 'createInvestigation: false
Use createInvestigation: true to start the investigation process automatically upon creating the new incident. This will also run the appropriate playbook based on the incident type.
The details of the incident.
Date modified.
Incident name.
The associated playbook for this incident.
The reason an incident was closed.
Severity is the incident severity
2SLAState is the incident SLA at closure time, in minutes.
IncidentStatus is the status of the incident
2Incident type.
UnclassifiedRequest processed successfully, but no incident was created. This can occur when conditions (for example, a pre-processing rule) prevent incident creation without generating an error.
Incident created successfully
Bad Request.
Internal server error. A unified status for API communication type errors.
POST /xsoar/public/v1/incident HTTP/1.1
Host: api-yourfqdn
Authorization: text
x-xdr-auth-id: text
Content-Type: application/json
Accept: */*
Content-Length: 91
{
"details": "My test incident",
"name": "My test incident",
"severity": 2,
"type": "Unclassified"
}No content
Create a single incident from raw JSON.
api_key
DCdIeow0xm73EwnxjPza1tdHTfZQv2eH7bTKlTPkgBHLj8aSjFzjgTE9bQUK1DidlWLrnYRhaYQ4PCIyNrNJbMUC6DOWi8ANIn1JWpMTE2neGvoDIRsKUbj6pJ1z7Gmrapi_key_id
2841IncidentWrapper
IncidentWrapper is an extension of the Incident entity, which includes an additional field of changed-status for the web client
Account holds the tenant name so that slicing and dicing on the master can leverage bleve
When was this activated
The user that activated this investigation
AlmostUniqueTime is an attempt to have a unique sortable ID for an incident
Canvases of the incident
Category
Notes for closing the incident
The reason for closing the incident (select from existing predefined values)
When was this closed
The user ID that closed this investigation
Who has created this event - relevant only for manual incidents
For mirroring, manage a list of current dirty fields so that we can send delta to outgoing integration
For mirroring, manage a list of dirty fields to not override them from the source of the incident
DBotMirrorDirection of how to mirror the incident (in/out/both)
DBotMirrorID of a remote system we are syncing with
DBotMirrorInstance name of a mirror integration instance
The last time we synced this incident even if we did not update anything
The entry tags I want to sync to remote system
The details of the incident - reason, etc.
DroppedCount ...
SLA
If this incident was triggered by a feed job
Internal field to make queries on role faster
Investigation that was opened as a result of the incoming event
IsDebug ...
IsPlayGround
If this incident was triggered by a job, this would be the time the previous job started
LinkedCount ...
LinkedIncidents incidents that were marked as linked by user
Incident Name - given by user
Incdicates when last this field was changed with a value that supposed to send a notification
When this incident has really occurred
Duration incident was open
The user who owns this incident
Parent
Phase
The associated playbook for this incident
Do not change this field manually
The reason for closing the incident (select from existing predefined values)
Incident RawName
RawPhase
Incident raw type
The reason for the resolve
When if at all to send a reminder
The role assigned to this investigation
Run status of a job.
Severity is the incident severity
2SLAState is the incident SLA at closure time, in minutes.
SourceBrand ...
SourceInstance ...
IncidentStatus is the status of the incident
2ToDoTaskIDs list of to do task ids
Incident type
POST /xsoar/public/v1/incident/json HTTP/1.1
Host: api-yourfqdn
authorization: DCdIeow0xm73EwnxjPza1tdHTfZQv2eH7bTKlTPkgBHLj8aSjFzjgTE9bQUK1DidlWLrnYRhaYQ4PCIyNrNJbMUC6DOWi8ANIn1JWpMTE2neGvoDIRsKUbj6pJ1z7Gmr
x-xdr-auth-id: 2841
Content-Type: application/json
Accept: */*
Content-Length: 223
{
"all": true,
"CustomFields": {
"key": "text"
},
"overrideInvestigation": true,
"closeNotes": "text",
"data": {
"key": "text"
},
"columns": [
"text"
],
"line": "text",
"ids": [
"text"
],
"force": true,
"originalIncidentId": "text",
"closeReason": "text"
}IncidentWrapper
{
"ShardID": 1,
"account": "text",
"activated": "2026-01-01T00:00:00.000Z",
"activatingingUserId": "text",
"allRead": true,
"allReadWrite": true,
"attachment": [
{
"description": "text",
"isTempPath": true,
"name": "text",
"path": "text",
"showMediaFile": true,
"type": "text"
}
],
"autime": 1,
"cacheVersn": 1,
"canvases": [
"text"
],
"category": "text",
"changeStatus": "text",
"closeNotes": "text",
"closeReason": "text",
"closed": "2026-01-01T00:00:00.000Z",
"closingUserId": "text",
"created": "2026-01-01T00:00:00.000Z",
"dbotCreatedBy": "text",
"dbotCurrentDirtyFields": [
"text"
],
"dbotDirtyFields": [
"text"
],
"dbotMirrorDirection": "text",
"dbotMirrorId": "text",
"dbotMirrorInstance": "text",
"dbotMirrorLastSync": "2026-01-01T00:00:00.000Z",
"dbotMirrorTags": [
"text"
],
"details": "text",
"droppedCount": 1,
"dueDate": "2026-01-01T00:00:00.000Z",
"feedBased": true,
"hasRole": true,
"highlight": {
"ANY_ADDITIONAL_PROPERTY": [
"text"
]
},
"id": "text",
"indexName": "text",
"insights": 1,
"investigationId": "text",
"isDebug": true,
"isPlayground": true,
"labels": [
{
"type": "text",
"value": "text"
}
],
"lastJobRunTime": "2026-01-01T00:00:00.000Z",
"lastOpen": "2026-01-01T00:00:00.000Z",
"linkedCount": 1,
"linkedIncidents": [
"text"
],
"modified": "2026-01-01T00:00:00.000Z",
"name": "text",
"notifyTime": "2026-01-01T00:00:00.000Z",
"numericId": 1,
"occurred": "2026-01-01T00:00:00.000Z",
"openDuration": 1,
"owner": "text",
"parent": "text",
"phase": "text",
"playbookId": "text",
"previousAllRead": true,
"previousAllReadWrite": true,
"previousRoles": [
"text"
],
"primaryTerm": 1,
"rawCategory": "text",
"rawCloseReason": "text",
"rawJSON": "text",
"rawName": "text",
"rawPhase": "text",
"rawType": "text",
"reason": "text",
"reminder": "2026-01-01T00:00:00.000Z",
"roles": [
"text"
],
"runStatus": "text",
"sequenceNumber": 1,
"severity": 2,
"sizeInBytes": 1,
"sla": 1,
"sortValues": [
"text"
],
"sourceBrand": "text",
"sourceInstance": "text",
"status": 2,
"syncHash": "text",
"todoTaskIds": [
"text"
],
"type": "text",
"version": 1,
"xsoarHasReadOnlyRole": true,
"xsoarPreviousReadOnlyRoles": [
"text"
],
"xsoarReadOnlyRoles": [
"text"
]
}Search incidents across all indices. You can filter by multiple options.
The maximum response size is 250 MB. If the response is larger than this, you will get an error response.
Note: This endpoint is not supported in multi-tenant environments.
api_key
DCdIeow0xm73EwnxjPza1tdHTfZQv2eH7bTKlTPkgBHLj8aSjFzjgTE9bQUK1DidlWLrnYRhaYQ4PCIyNrNJbMUC6DOWi8ANIn1JWpMTE2neGvoDIRsKUbj6pJ1z7Gmrapi_key_id
2841incidentSearchResponse
POST /xsoar/public/v1/incidents/search HTTP/1.1
Host: api-yourfqdn
authorization: DCdIeow0xm73EwnxjPza1tdHTfZQv2eH7bTKlTPkgBHLj8aSjFzjgTE9bQUK1DidlWLrnYRhaYQ4PCIyNrNJbMUC6DOWi8ANIn1JWpMTE2neGvoDIRsKUbj6pJ1z7Gmr
x-xdr-auth-id: 2841
Content-Type: application/json
Accept: */*
Content-Length: 519
{
"filter": {
"andOp": true,
"category": [
"text"
],
"details": "text",
"files": [
"text"
],
"fromDate": "2026-01-01T00:00:00.000Z",
"id": [
"text"
],
"investigation": [
"text"
],
"level": [
2
],
"name": [
"text"
],
"notInvestigation": [
"text"
],
"page": 1,
"period": {
"by": "text",
"byFrom": "text",
"byTo": "text",
"field": "text",
"fromValue": "text",
"toValue": "text"
},
"query": "text",
"reason": [
"text"
],
"size": 25,
"sort": [
{
"asc": true,
"field": "text",
"fieldType": "text"
}
],
"status": [
2
],
"timeFrame": 1,
"toDate": "2026-01-01T00:00:00.000Z",
"type": [
"text"
],
"urls": [
"text"
]
}
}incidentSearchResponse
{
"data": [
{
"account": "text",
"activated": "2026-01-01T00:00:00.000Z",
"activatingingUserId": "text",
"allRead": true,
"allReadWrite": true,
"attachment": [
{
"description": "text",
"isTempPath": true,
"name": "text",
"path": "text",
"showMediaFile": true,
"type": "text"
}
],
"autime": 1682865388000000000,
"cacheVersn": 0,
"canvases": [
"text"
],
"category": "text",
"closeNotes": "text",
"closeReason": "text",
"closed": "2026-01-01T00:00:00.000Z",
"closingUserId": "text",
"created": "2026-01-01T00:00:00.000Z",
"dbotCreatedBy": "text",
"dbotCurrentDirtyFields": [
"text"
],
"dbotDirtyFields": [
"text"
],
"dbotMirrorDirection": "text",
"dbotMirrorId": "text",
"dbotMirrorInstance": "text",
"dbotMirrorLastSync": "2026-01-01T00:00:00.000Z",
"dbotMirrorTags": [
"text"
],
"details": "text",
"droppedCount": 0,
"dueDate": "2026-01-01T00:00:00.000Z",
"feedBased": true,
"hasRole": true,
"highlight": {
"ANY_ADDITIONAL_PROPERTY": [
"text"
]
},
"id": "text",
"investigationId": "text",
"isDebug": true,
"isPlayground": true,
"labels": [
{
"type": "text",
"value": "text"
}
],
"lastJobRunTime": "2026-01-01T00:00:00.000Z",
"lastOpen": "2026-01-01T00:00:00.000Z",
"linkedCount": 0,
"linkedIncidents": [
"text"
],
"modified": "2026-01-01T00:00:00.000Z",
"name": "text",
"notifyTime": "2026-01-01T00:00:00.000Z",
"numericId": 1,
"occurred": "2026-01-01T00:00:00.000Z",
"openDuration": 0,
"owner": "text",
"parent": "text",
"phase": "text",
"playbookId": "text",
"previousAllRead": true,
"previousAllReadWrite": true,
"previousRoles": [
"text"
],
"primaryTerm": 1,
"rawCategory": "text",
"rawCloseReason": "text",
"rawJSON": "text",
"rawName": "text",
"rawPhase": "text",
"rawType": "text",
"reason": "text",
"reminder": "2026-01-01T00:00:00.000Z",
"roles": [
"text"
],
"runStatus": "text",
"sequenceNumber": 1,
"severity": 2,
"sla": 1,
"sortValues": [
"text"
],
"sourceBrand": "text",
"sourceInstance": "text",
"status": 2,
"syncHash": "text",
"todoTaskIds": [
"text"
],
"type": "text",
"version": 0,
"xsoarHasReadOnlyRole": true,
"xsoarPreviousReadOnlyRoles": [
"text"
],
"xsoarReadOnlyRoles": [
"text"
]
}
],
"total": 1
}Create a new incident type.
api_key
DCdIeow0xm73EwnxjPza1tdHTfZQv2eH7bTKlTPkgBHLj8aSjFzjgTE9bQUK1DidlWLrnYRhaYQ4PCIyNrNJbMUC6DOWi8ANIn1JWpMTE2neGvoDIRsKUbj6pJ1z7Gmrapi_key_id
2841IncidentType
POST /xsoar/public/v1/incidenttype HTTP/1.1
Host: api-yourfqdn
authorization: DCdIeow0xm73EwnxjPza1tdHTfZQv2eH7bTKlTPkgBHLj8aSjFzjgTE9bQUK1DidlWLrnYRhaYQ4PCIyNrNJbMUC6DOWi8ANIn1JWpMTE2neGvoDIRsKUbj6pJ1z7Gmr
x-xdr-auth-id: 2841
Content-Type: application/json
Accept: */*
Content-Length: 374
{
"autorun": true,
"closureScript": "text",
"extractSettings": {
"fieldCliNameToExtractSettings": {
"ANY_ADDITIONAL_PROPERTY": {
"extractAsIsIndicatorTypeId": "text",
"extractIndicatorTypesIDs": [
"text"
],
"isExtractingAllIndicatorTypes": true
}
},
"mode": "text"
},
"id": "text",
"layout": "text",
"name": "text",
"playbookId": "text",
"preProcessingScript": "text",
"sla": 1,
"slaReminder": 1,
"color": "text"
}IncidentType
{
"autorun": true,
"cacheVersn": 1,
"closureScript": "text",
"color": "text",
"commitMessage": "text",
"days": 1,
"daysR": 1,
"default": true,
"definitionId": "text",
"detached": true,
"disabled": true,
"extractSettings": {
"fieldCliNameToExtractSettings": {
"ANY_ADDITIONAL_PROPERTY": {
"extractAsIsIndicatorTypeId": "text",
"extractIndicatorTypesIDs": [
"text"
],
"isExtractingAllIndicatorTypes": true
}
},
"mode": "text"
},
"fromServerVersion": {
"Digits": [
1
],
"Label": "text"
},
"highlight": {
"ANY_ADDITIONAL_PROPERTY": [
"text"
]
},
"hours": 1,
"hoursR": 1,
"id": "text",
"itemVersion": {
"Digits": [
1
],
"Label": "text"
},
"layout": "text",
"locked": true,
"modified": "2026-01-01T00:00:00.000Z",
"name": "text",
"numericId": 1,
"onChangeRepAlg": 1,
"packID": "text",
"packName": "text",
"packPropagationLabels": [
"text"
],
"playbookId": "text",
"preProcessingScript": "text",
"prevName": "text",
"primaryTerm": 1,
"propagationLabels": [
"text"
],
"readonly": true,
"remote": true,
"reputationCalc": 1,
"sequenceNumber": 1,
"shouldCommit": true,
"sla": 1,
"slaReminder": 1,
"sortValues": [
"text"
],
"syncHash": "text",
"system": true,
"toServerVersion": {
"Digits": [
1
],
"Label": "text"
},
"vcShouldIgnore": true,
"vcShouldKeepItemLegacyProdMachine": true,
"version": 1,
"weeks": 1,
"weeksR": 1
}Close the specified incident and optionally set a closing note.
OK
POST /xsoar/public/v1/incident/close HTTP/1.1
Host: api-yourfqdn
Content-Type: application/json
Accept: */*
Content-Length: 68
{
"CustomFields": {},
"id": "157447",
"closeNotes": "close_note_oAZROKPJ"
}OK
{
"id": "157447",
"version": 2,
"cacheVersn": 0,
"modified": "2024-02-21T12:58:29.813Z",
"sizeInBytes": 0,
"dbotCreatedBy": "user@company.com",
"CustomFields": {
"actionsoncampaignincidents": "Close",
"actionsonlowsimilarityincidents": "Add To Campaign",
"awsguarddutyconfidencescore": 0,
"bmcassignee": [
{}
],
"bmccustomer": [
{}
],
"bmcrequester": [
{}
],
"campaignemailsenderinstance": "rocket_gmail_instance_5p8iV9OZ",
"chronicleautoblockentities": "Yes",
"chronicleskipentityisolation": "Yes",
"cohesityheliosanomalystrength": 0,
"cohesityheliosclusterid": 0,
"containmentsla": {
"accumulatedPause": 0,
"breachTriggered": false,
"dueDate": "0001-01-01T00:00:00Z",
"endDate": "0001-01-01T00:00:00Z",
"lastPauseDate": "0001-01-01T00:00:00Z",
"runStatus": "idle",
"sla": 30,
"slaStatus": -1,
"startDate": "0001-01-01T00:00:00Z",
"totalDuration": 0
},
"crowdstrikefalconbehaviourpatterndispositiondetails": [
{},
{},
{}
],
"cryptosimcategoryid": 0,
"cryptosimcorrelationid": 0,
"cryptosimpluginid": 0,
"datadogcloudsiem": [],
"datadogcloudsiemcustomerimpacted": false,
"datadogcloudsiemdetectandcreateduration": 0,
"datadogcloudsiemrepairtime": 0,
"datadogcloudsiemuserisservice": false,
"datadogcloudsiemuserverified": false,
"dataminrpulserelatedterms": [
{},
{},
{}
],
"dbotpredictionprobability": 0,
"decyfirdatadetails": [
{},
{},
{}
],
"detectionsla": {
"accumulatedPause": 0,
"breachTriggered": false,
"dueDate": "0001-01-01T00:00:00Z",
"endDate": "0001-01-01T00:00:00Z",
"lastPauseDate": "0001-01-01T00:00:00Z",
"runStatus": "idle",
"sla": 20,
"slaStatus": -1,
"startDate": "0001-01-01T00:00:00Z",
"totalDuration": 0
},
"domaintoolsirisdetect": [
{},
{},
{}
],
"emaildeletefrombrand": "Unspecified",
"emaildeletetype": "soft",
"endpoint": [
{}
],
"externalid": "157447",
"extrahoprevealxdetectiondevices": [
{},
{},
{}
],
"extrahoprevealxmitretechniques": [
{},
{},
{}
],
"failedlogonevents": 0,
"filerelationships": [
{},
{},
{}
],
"fortisiemattacktactics": [
{},
{}
],
"fortisiemevents": [
{}
],
"grafanapanelid": 0,
"incidentduration": {
"accumulatedPause": 0,
"breachTriggered": false,
"dueDate": "0001-01-01T00:00:00Z",
"endDate": "0001-01-01T00:00:00Z",
"lastPauseDate": "0001-01-01T00:00:00Z",
"runStatus": "idle",
"sla": 0,
"slaStatus": -1,
"startDate": "0001-01-01T00:00:00Z",
"totalDuration": 0
},
"incidentrdpachehuntingstringssimilarity": [
{},
{},
{}
],
"incidentrdpcachehuntingstringsifter": [
{},
{},
{}
],
"inventasource": [
{}
],
"isactive": "true",
"isvpnipaddress": false,
"microsoftsentinelowner": [],
"numberoffoundrelatedalerts": 0,
"numberofrelatedincidents": 0,
"numberofsimilarfiles": 0,
"qintelqwatchexposures": [
{},
{},
{}
],
"remediationsla": {
"accumulatedPause": 0,
"breachTriggered": false,
"dueDate": "0001-01-01T00:00:00Z",
"endDate": "0001-01-01T00:00:00Z",
"lastPauseDate": "0001-01-01T00:00:00Z",
"runStatus": "idle",
"sla": 7200,
"slaStatus": -1,
"startDate": "0001-01-01T00:00:00Z",
"totalDuration": 0
},
"riskiqautoexcludewhitelistedipaddress": "Yes",
"riskiqautowhitelistipaddress": "Yes",
"rocketfield02mxekkb": "option_f1kSTDSS",
"rocketfield0qietilt": [
{}
],
"rocketfield0yxt8qks": 0,
"rocketfield1m1nknsl": "rocket_kUrYJCYH",
"rocketfield2f1ram7u": false,
"rocketfield3d4otr42": [
{}
],
"rocketfield3degpevt": {
"accumulatedPause": 0,
"breachTriggered": false,
"dueDate": "0001-01-01T00:00:00Z",
"endDate": "0001-01-01T00:00:00Z",
"lastPauseDate": "0001-01-01T00:00:00Z",
"runStatus": "idle",
"sla": 1,
"slaStatus": -1,
"startDate": "0001-01-01T00:00:00Z",
"totalDuration": 0
},
"rocketfield3rxb5har": {
"accumulatedPause": 0,
"breachTriggered": false,
"dueDate": "0001-01-01T00:00:00Z",
"endDate": "0001-01-01T00:00:00Z",
"lastPauseDate": "0001-01-01T00:00:00Z",
"runStatus": "idle",
"sla": 1,
"slaStatus": -1,
"startDate": "0001-01-01T00:00:00Z",
"totalDuration": 0
},
"rocketfield3uuagwwt": "rocket_jvrHjnA7",
"rocketfield42q8ri0w": {
"accumulatedPause": 0,
"breachTriggered": false,
"dueDate": "0001-01-01T00:00:00Z",
"endDate": "0001-01-01T00:00:00Z",
"lastPauseDate": "0001-01-01T00:00:00Z",
"runStatus": "idle",
"sla": 1,
"slaStatus": -1,
"startDate": "0001-01-01T00:00:00Z",
"totalDuration": 0
},
"rocketfield4ejubigq": 0,
"rocketfield4r4tiz6w": false,
"rocketfield6ipswid8": 0,
"rocketfield6mo51xzn": "rocket_2G5KQgOq",
"rocketfield7prumt0z": {
"accumulatedPause": 0,
"breachTriggered": false,
"dueDate": "0001-01-01T00:00:00Z",
"endDate": "0001-01-01T00:00:00Z",
"lastPauseDate": "0001-01-01T00:00:00Z",
"runStatus": "idle",
"sla": 1,
"slaStatus": -1,
"startDate": "0001-01-01T00:00:00Z",
"totalDuration": 0
},
"rocketfield82dosswp": 0,
"rocketfield8wnmyyvc": "rocket_30PKbAUW",
"rocketfield9cxc2wvd": 0,
"rocketfield9xa0o3nq": "WZ3sR6",
"rocketfielda28fg0oj": {
"accumulatedPause": 0,
"breachTriggered": false,
"dueDate": "0001-01-01T00:00:00Z",
"endDate": "0001-01-01T00:00:00Z",
"lastPauseDate": "0001-01-01T00:00:00Z",
"runStatus": "idle",
"sla": 1,
"slaStatus": -1,
"startDate": "0001-01-01T00:00:00Z",
"totalDuration": 0
},
"rocketfielda40b2sfg": 0,
"rocketfieldaax9wgte": [
{}
],
"rocketfieldaenrumcr": "Uo3MEg",
"rocketfieldbdvhqhgd": 0,
"rocketfieldbmhsqopn": {
"accumulatedPause": 0,
"breachTriggered": false,
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{}
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},
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"rocketfieldxsd42019": 0,
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"rsarawlogslist": [],
"saassecuritycategory": "no_reason",
"saassecurityremediationtype": "Remove public sharing",
"saassecurityremoveinheritedsharing": false,
"saassecuritystate": "open",
"saassecuritystatus": "open-new",
"securitypolicymatch": [
{}
],
"selectaction": "Close",
"servicenowbusinessimpact": "1 - Critical",
"servicenowcategory": "Inquiry / Help",
"servicenowimpact": "1 - High",
"servicenownotify": "Send Email",
"servicenowpriority": "1 - Critical",
"servicenowseverity": "1 - High",
"servicenowsircategory": "Confidential personal identity data exposure",
"servicenowsirstate": "New",
"servicenowstate": "1 - New",
"servicenowurgency": "1 - High",
"similarincidentsdbot": [
{}
],
"solarwindsacknowledged": false,
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"spycloudcompassdevicedata": [
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{},
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],
"suspiciousexecutions": [
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{}
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"testivan": false,
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"startDate": "0001-01-01T00:00:00Z",
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},
"urlsslverification": [],
"xdralertsearchresults": [
{},
{},
{}
],
"xdrinvestigationresults": [
{},
{},
{},
{
"columnheader1": ""
},
{},
{
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},
{},
{}
],
"xdrstarred": false,
"xmcyberavgcomplexityscore": 0,
"xmcybersecurityscoretrend": 0,
"xpanseserviceclassifications": [
{},
{},
{}
],
"xpanseservicevalidation": [
{
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},
{},
{}
]
},
"account": "",
"autime": 1708507732380000000,
"type": "default_rocket_type",
"rawType": "default_rocket_type",
"name": "abc",
"rawName": "abc",
"status": 1,
"custom_status": "",
"resolution_status": "",
"reason": "",
"created": "2024-02-21T09:28:52.38Z",
"occurred": "2024-02-21T09:28:52.380846958Z",
"closed": "0001-01-01T00:00:00Z",
"sla": 0,
"severity": 0,
"investigationId": "157447",
"labels": [
{
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"type": "Instance"
},
{
"value": "Manual",
"type": "Brand"
}
],
"attachment": null,
"details": "",
"openDuration": 11057,
"lastOpen": "2024-02-21T12:58:28.639333128Z",
"closingUserId": "",
"owner": "user@company.com",
"activated": "0001-01-01T00:00:00Z",
"closeReason": "",
"rawCloseReason": "",
"closeNotes": "close_note_oAZROKPJ",
"playbookId": "",
"dueDate": "0001-01-01T00:00:00Z",
"reminder": "0001-01-01T00:00:00Z",
"runStatus": "",
"notifyTime": "0001-01-01T00:00:00Z",
"phase": "",
"rawPhase": "",
"isPlayground": false,
"rawJSON": "",
"parent": "",
"parentXDRIncident": "",
"retained": false,
"category": "",
"rawCategory": "",
"linkedIncidents": null,
"linkedCount": 0,
"droppedCount": 0,
"sourceInstance": "user@company.com",
"sourceBrand": "Manual",
"canvases": null,
"lastJobRunTime": "0001-01-01T00:00:00Z",
"feedBased": false,
"dbotMirrorId": "",
"dbotMirrorInstance": "",
"dbotMirrorDirection": "",
"dbotDirtyFields": null,
"dbotCurrentDirtyFields": null,
"dbotMirrorTags": null,
"dbotMirrorLastSync": "0001-01-01T00:00:00Z",
"isDebug": false,
"changeStatus": "",
"insights": 0
}Open an investigation of an incident. Its status will change to Active and the remediation process will start.
OK
POST /xsoar/public/v1/incident/investigate HTTP/1.1
Host: api-yourfqdn
Content-Type: application/json
Accept: */*
Content-Length: 27
{
"id": "157448",
"version": 1
}OK
{
"error": null,
"id": "123456",
"invPlaybook": null,
"investigation": {
"cacheVersn": 0,
"category": "",
"closed": "0001-01-01T00:00:00Z",
"created": "2024-02-21T09:41:41.293Z",
"creatingUserId": "XSOARPAPIUser_3992",
"dbotCreatedBy": "user@company.com",
"details": "",
"entryUsers": [
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],
"highPriority": false,
"id": "157448",
"isDebug": false,
"lastOpen": "0001-01-01T00:00:00Z",
"mirrorAutoClose": null,
"mirrorTypes": null,
"modified": "0001-01-01T00:00:00Z",
"name": "b",
"rawCategory": "",
"reason": null,
"runStatus": "",
"sizeInBytes": 0,
"slackMirrorAutoClose": false,
"slackMirrorType": "",
"status": 0,
"systems": null,
"tags": null,
"type": 0,
"users": [
"user@company.com",
""
],
"version": 2
},
"version": 1
}Get the incident details of the specified incident ID.
162669api_key
DCdIeow0xm73EwnxjPza1tdHTfZQv2eH7bTKlTPkgBHLj8aSjFzjgTE9bQUK1DidlWLrnYRhaYQ4PCIyNrNJbMUC6DOWi8ANIn1JWpMTE2neGvoDIRsKUbj6pJ1z7Gmrapi_key_id
2841OK
Note: CustomFields (an optional generic object type) is missing from the following definition.
Account holds the tenant name so that slicing and dicing on the master can leverage bleve
When was this activated
The user that activated this investigation
AlmostUniqueTime is an attempt to have a unique sortable ID for an incident
16828653880000000000Canvases of the incident
Category
Notes for closing the incident
The reason for closing the incident (select from existing predefined values)
When was this closed
The user ID that closed this investigation
When was this created
Who has created this event - relevant only for manual incidents
For mirroring, manage a list of current dirty fields so that we can send delta to outgoing integration
For mirroring, manage a list of dirty fields to not override them from the source of the incident
DBotMirrorDirection of how to mirror the incident (in/out/both)
DBotMirrorID of a remote system we are syncing with
DBotMirrorInstance name of a mirror integration instance
The last time we synced this incident even if we did not update anything
The entry tags I want to sync to remote system
The details of the incident - reason, etc.
DroppedCount ...
0SLA
If this incident was triggered by a feed job
Internal field to make queries on role faster
Investigation that was opened as a result of the incoming event
IsDebug ...
IsPlayGround
If this incident was triggered by a job, this would be the time the previous job started
LinkedCount ...
0LinkedIncidents incidents that were marked as linked by user
Incident Name - given by user
Incdicates when last this field was changed with a value that supposed to send a notification
When this incident has really occurred
Duration incident was open
0The user who owns this incident
Parent
Phase
The associated playbook for this incident
Do not change this field manually
The reason for closing the incident (select from existing predefined values)
Incident RawName
RawPhase
Incident raw type
The reason for the resolve
When if at all to send a reminder
The role assigned to this investigation
Run status of a job.
Severity is the incident severity
2SLAState is the incident SLA at closure time, in minutes.
SourceBrand ...
SourceInstance ...
IncidentStatus is the status of the incident
2ToDoTaskIDs list of to do task ids
Incident type
0GET /xsoar/public/v1/incident/load/{id} HTTP/1.1
Host: api-yourfqdn
authorization: DCdIeow0xm73EwnxjPza1tdHTfZQv2eH7bTKlTPkgBHLj8aSjFzjgTE9bQUK1DidlWLrnYRhaYQ4PCIyNrNJbMUC6DOWi8ANIn1JWpMTE2neGvoDIRsKUbj6pJ1z7Gmr
x-xdr-auth-id: 2841
Accept: */*
OK
{
"id": "178768",
"version": 0,
"cacheVersn": 0,
"modified": "1970-01-01T00:00:00Z",
"sizeInBytes": 0,
"CustomFields": {
"bmcassignee": [
{}
],
"bmccustomer": [
{}
],
"bmcrequester": [
{}
],
"containmentsla": {
"accumulatedPause": 0,
"breachTriggered": false,
"dueDate": "0001-01-01T00:00:00Z",
"endDate": "0001-01-01T00:00:00Z",
"lastPauseDate": "0001-01-01T00:00:00Z",
"runStatus": "idle",
"sla": 30,
"slaStatus": -1,
"startDate": "0001-01-01T00:00:00Z",
"totalDuration": 0
},
"crowdstrikefalconbehaviourpatterndispositiondetails": [
{},
{},
{}
],
"datadogcloudsiem": [
{},
{},
{}
],
"dataminrpulserelatedterms": [
{},
{},
{}
],
"decyfirdatadetails": [
{},
{},
{}
],
"detectionsla": {
"accumulatedPause": 0,
"breachTriggered": false,
"dueDate": "0001-01-01T00:00:00Z",
"endDate": "0001-01-01T00:00:00Z",
"lastPauseDate": "0001-01-01T00:00:00Z",
"runStatus": "idle",
"sla": 20,
"slaStatus": -1,
"startDate": "0001-01-01T00:00:00Z",
"totalDuration": 0
},
"domaintoolsirisdetect": [
{},
{},
{}
],
"endpoint": [
{}
],
"externalid": "178768",
"extrahoprevealxdetectiondevices": [
{},
{},
{}
],
"extrahoprevealxmitretechniques": [
{},
{},
{}
],
"filerelationships": [
{},
{},
{}
],
"fortisiemattacktactics": [
{},
{}
],
"fortisiemevents": [
{}
],
"incidentduration": {
"accumulatedPause": 0,
"breachTriggered": false,
"dueDate": "0001-01-01T00:00:00Z",
"endDate": "0001-01-01T00:00:00Z",
"lastPauseDate": "0001-01-01T00:00:00Z",
"runStatus": "idle",
"sla": 0,
"slaStatus": -1,
"startDate": "0001-01-01T00:00:00Z",
"totalDuration": 0
},
"incidentrdpachehuntingstringssimilarity": [
{},
{},
{}
],
"incidentrdpcachehuntingstringsifter": [
{},
{},
{}
],
"inventasource": [
{}
],
"microsoftsentinelowner": [],
"qintelqwatchexposures": [
{},
{},
{}
],
"remediationsla": {
"accumulatedPause": 0,
"breachTriggered": false,
"dueDate": "0001-01-01T00:00:00Z",
"endDate": "0001-01-01T00:00:00Z",
"lastPauseDate": "0001-01-01T00:00:00Z",
"runStatus": "idle",
"sla": 7200,
"slaStatus": -1,
"startDate": "0001-01-01T00:00:00Z",
"totalDuration": 0
},
"rsametasevents": [],
"rsarawlogslist": [],
"securitypolicymatch": [
{}
],
"similarincidentsdbot": [
{}
],
"spycloudcompassdevicedata": [
{},
{},
{}
],
"suspiciousexecutions": [
{},
{},
{}
],
"timetoassignment": {
"accumulatedPause": 0,
"breachTriggered": false,
"dueDate": "0001-01-01T00:00:00Z",
"endDate": "0001-01-01T00:00:00Z",
"lastPauseDate": "0001-01-01T00:00:00Z",
"runStatus": "idle",
"sla": 0,
"slaStatus": -1,
"startDate": "0001-01-01T00:00:00Z",
"totalDuration": 0
},
"triagesla": {
"accumulatedPause": 0,
"breachTriggered": false,
"dueDate": "0001-01-01T00:00:00Z",
"endDate": "0001-01-01T00:00:00Z",
"lastPauseDate": "0001-01-01T00:00:00Z",
"runStatus": "idle",
"sla": 30,
"slaStatus": -1,
"startDate": "0001-01-01T00:00:00Z",
"totalDuration": 0
},
"urlsslverification": [],
"xdralertsearchresults": [
{},
{},
{}
],
"xdrinvestigationresults": [
{},
{},
{},
{
"columnheader1": ""
},
{},
{
"columnheader1": ""
},
{},
{}
],
"xpanseserviceclassifications": [
{},
{},
{}
],
"xpanseservicevalidation": [
{
"columnheader1": ""
},
{},
{}
]
},
"account": "",
"autime": 1712843499584000000,
"type": "default_type",
"rawType": "default_type",
"name": "delete_integration_instance_ESEDFV0U",
"rawName": "delete_integration_instance_ESEDFV0U",
"status": 0,
"custom_status": "",
"resolution_status": "",
"reason": "",
"created": "2024-04-11T13:51:39.584Z",
"occurred": "2024-04-11T13:51:38.183347Z",
"closed": "0001-01-01T00:00:00Z",
"sla": 0,
"severity": 0,
"investigationId": "",
"labels": [
{
"value": "Rocket Incident Generator",
"type": "Brand"
},
{
"value": "delete_integration_instance_ESEDFV0U",
"type": "Instance"
},
{
"value": "bar",
"type": "foo"
},
{
"value": "{\"evidenceBoard\":\"https://fqdn.us.paloaltonetworks.com/EvidenceBoard/temp_a55ff05c-6e11-4544-86cf-f513687fc9fa\",\"investigation\":\"https://fqdn.us.paloaltonetworks.com/Details/temp_a55ff05c-6e11-4544-86cf-f513687fc9fa\",\"relatedIncidents\":\"https://fqdn.us.paloaltonetworks.com/Cluster/temp_a55ff05c-6e11-4544-86cf-f513687fc9fa\",\"server\":\"https://fqdn.us.paloaltonetworks.com\",\"warRoom\":\"https://fqdn.us.paloaltonetworks.com/WarRoom/temp_a55ff05c-6e11-4544-86cf-f513687fc9fa\",\"workPlan\":\"https://fqdn.us.paloaltonetworks.com/WorkPlan/temp_a55ff05c-6e11-4544-86cf-f513687fc9fa\"}",
"type": "demisto_url"
}
],
"attachment": null,
"details": "{\"foo\": \"bar\", \"demisto_url\": {\"evidenceBoard\": \"https://fqdn.us.paloaltonetworks.com/EvidenceBoard/temp_a55ff05c-6e11-4544-86cf-f513687fc9fa\", \"investigation\": \"https://fqdn.us.paloaltonetworks.com/Details/temp_a55ff05c-6e11-4544-86cf-f513687fc9fa\", \"relatedIncidents\": \"https://fqdn.us.paloaltonetworks.com/Cluster/temp_a55ff05c-6e11-4544-86cf-f513687fc9fa\", \"server\": \"https://fqdn.us.paloaltonetworks.com\", \"warRoom\": \"https://fqdn.us.paloaltonetworks.com/WarRoom/temp_a55ff05c-6e11-4544-86cf-f513687fc9fa\", \"workPlan\": \"https://fqdn.us.paloaltonetworks.com/WorkPlan/temp_a55ff05c-6e11-4544-86cf-f513687fc9fa\"}}",
"openDuration": 0,
"lastOpen": "0001-01-01T00:00:00Z",
"closingUserId": "",
"owner": "",
"activated": "0001-01-01T00:00:00Z",
"closeReason": "",
"rawCloseReason": "",
"closeNotes": "",
"playbookId": "",
"dueDate": "0001-01-01T00:00:00Z",
"reminder": "0001-01-01T00:00:00Z",
"runStatus": "",
"notifyTime": "0001-01-01T00:00:00Z",
"phase": "",
"rawPhase": "",
"isPlayground": false,
"rawJSON": "",
"parent": "",
"parentXDRIncident": "",
"retained": false,
"category": "",
"rawCategory": "",
"linkedIncidents": null,
"linkedCount": 0,
"droppedCount": 0,
"sourceInstance": "delete_integration_instance_ESEDFV0U",
"sourceBrand": "Rocket Incident Generator",
"canvases": null,
"lastJobRunTime": "0001-01-01T00:00:00Z",
"feedBased": false,
"dbotMirrorId": "",
"dbotMirrorInstance": "",
"dbotMirrorDirection": "",
"dbotDirtyFields": null,
"dbotCurrentDirtyFields": null,
"dbotMirrorTags": null,
"dbotMirrorLastSync": "0001-01-01T00:00:00Z",
"isDebug": false
}Export a batch of incidents to a CSV file and receive the filename in response. You can then use Get incidents as a CSV file to download the CSV file. You can define the columns as well as filter the incidents to be included in the CSV file.
**Note: ** You can retrieve up to 10,000 incidents.
api_key
DCdIeow0xm73EwnxjPza1tdHTfZQv2eH7bTKlTPkgBHLj8aSjFzjgTE9bQUK1DidlWLrnYRhaYQ4PCIyNrNJbMUC6DOWi8ANIn1JWpMTE2neGvoDIRsKUbj6pJ1z7Gmrapi_key_id
2841When all is true, all of the incidents are exported to CSV.
Note: When all:true, all settings relating to page size and number are ignored.
Specify the list of incident IDs to be included in the CSV file.
Note: When you choose to specify the IDs, all settings relating to page size and number are ignored.
OK
The CSV filename. Use this filename as the path header in /xsoar/public/v1/incidents/csv/{filename}.
incidents_report_Thu_18_Apr_2024_10_06_04_UTC.csvLimit exceeded. Output file exceeded limit. Exported incidents reach limit [10,000].
POST /xsoar/public/v1/incident/batch/exportToCsv HTTP/1.1
Host: api-yourfqdn
authorization: DCdIeow0xm73EwnxjPza1tdHTfZQv2eH7bTKlTPkgBHLj8aSjFzjgTE9bQUK1DidlWLrnYRhaYQ4PCIyNrNJbMUC6DOWi8ANIn1JWpMTE2neGvoDIRsKUbj6pJ1z7Gmr
x-xdr-auth-id: 2841
Content-Type: application/json
Accept: */*
Content-Length: 95
{
"all": true,
"columns": [
"id",
"name",
"severity"
],
"filter": {
"period": {
"by": "days",
"fromValue": 2
}
}
}{
"filename": " incidents_report_Thu_18_Apr_2024_10_06_04_UTC.csv"
}Download the incident details in a CSV file format after preparing it by calling the Batch export incidents to CSV API endpoint. The response of that call contains the prepared incident report filename with a timestamp. Use that filename as the path parameter in this API endpoint to download the file.
Note: To use cURL to run this command, add the -O curl command for downloading a file to the current folder, or -o /my_custom_location/my_custom_name.csv to customize the destination of the downloaded file. For example:
curl "https://api-yourfqdn/xsoar/public/v1/incident/csv/incidents_report_Thu_18_Apr_2024_10_06_04_UTC.csv"
-H 'content-type: application/json'
-H 'accept: application/json'
-H "Authorization:$api_key"
-H "x-xdr-auth-id:$api_key_id"
-O Filename of the CSV file outputted by the "Batch export incidents to CSV" API call
incidents_report_Thu_18_Apr_2024_10_06_04_UTC.csvapi_key
DCdIeow0xm73EwnxjPza1tdHTfZQv2eH7bTKlTPkgBHLj8aSjFzjgTE9bQUK1DidlWLrnYRhaYQ4PCIyNrNJbMUC6DOWi8ANIn1JWpMTE2neGvoDIRsKUbj6pJ1z7Gmrapi_key_id
2841OK
GET /xsoar/public/v1/incident/csv/{filename} HTTP/1.1
Host: api-yourfqdn
authorization: DCdIeow0xm73EwnxjPza1tdHTfZQv2eH7bTKlTPkgBHLj8aSjFzjgTE9bQUK1DidlWLrnYRhaYQ4PCIyNrNJbMUC6DOWi8ANIn1JWpMTE2neGvoDIRsKUbj6pJ1z7Gmr
x-xdr-auth-id: 2841
Accept: */*
OK
{
"file": "binary"
}Update a batch of incidents.
To update custom fields, add CustomFields under the data parameter (the top-level CutomFields parameter is not used in this API). To update incident custom fields, make them lowercase and remove all spaces. For example: "Scan IP" -> "scanip". Alternatively, to get the actual key name, use the Cortex XSOAR CLI to run /incident_add and look for the key that you would like to update.
api_key
DCdIeow0xm73EwnxjPza1tdHTfZQv2eH7bTKlTPkgBHLj8aSjFzjgTE9bQUK1DidlWLrnYRhaYQ4PCIyNrNJbMUC6DOWi8ANIn1JWpMTE2neGvoDIRsKUbj6pJ1z7Gmrapi_key_id
2841When all is true, all of the incidents are exported to CSV.
Note: When all:true, all settings relating to page size and number are ignored.
Specify the list of incident IDs to be included in the CSV file.
Note: When you choose to specify the IDs, all settings relating to page size and number are ignored.
OK
IncidentSearchResponseWrapper is an extension for the IncidentSearchResponse type, which holds list of IncidentWrapper(s)
POST /xsoar/public/v1/incident/batch HTTP/1.1
Host: api-yourfqdn
authorization: DCdIeow0xm73EwnxjPza1tdHTfZQv2eH7bTKlTPkgBHLj8aSjFzjgTE9bQUK1DidlWLrnYRhaYQ4PCIyNrNJbMUC6DOWi8ANIn1JWpMTE2neGvoDIRsKUbj6pJ1z7Gmr
x-xdr-auth-id: 2841
Content-Type: application/json
Accept: */*
Content-Length: 188
{
"all": false,
"data": {
"severity": 3
},
"filter": {
"page": 0,
"period": {
"by": "day",
"fromValue": 2
},
"query": "-status:closed",
"size": 50,
"sort": [
{
"asc": false,
"field": "id"
}
]
},
"ids": [
"207460",
"207461"
]
}OK
{
"total": 24,
"data": [
{
"id": "207461",
"version": 1,
"cacheVersn": 0,
"modified": "2024-06-23T11:44:16.705Z",
"sizeInBytes": 0,
"sortValues": [
"1"
],
"dbotCreatedBy": "user@company.com",
"CustomFields": {
"bmcassignee": [
{}
],
"bmccustomer": [
{}
],
"bmcrequester": [
{}
],
"containmentsla": {
"accumulatedPause": 0,
"breachTriggered": false,
"dueDate": "0001-01-01T00:00:00Z",
"endDate": "0001-01-01T00:00:00Z",
"lastPauseDate": "0001-01-01T00:00:00Z",
"runStatus": "idle",
"sla": 30,
"slaStatus": -1,
"startDate": "0001-01-01T00:00:00Z",
"totalDuration": 0
},
"crowdstrikefalconbehaviourpatterndispositiondetails": [
{},
{},
{}
],
"datadogcloudsiem": [
{},
{},
{}
],
"dataminrpulserelatedterms": [
{},
{},
{}
],
"decyfirdatadetails": [
{},
{},
{}
],
"detectionsla": {
"accumulatedPause": 0,
"breachTriggered": false,
"dueDate": "0001-01-01T00:00:00Z",
"endDate": "0001-01-01T00:00:00Z",
"lastPauseDate": "0001-01-01T00:00:00Z",
"runStatus": "idle",
"sla": 20,
"slaStatus": -1,
"startDate": "0001-01-01T00:00:00Z",
"totalDuration": 0
},
"xpanseserviceclassifications": [
{},
{},
{}
],
"xpanseservicevalidation": [
{
"columnheader1": ""
},
{},
{}
]
},
"account": "",
"autime": 1719143055300000000,
"type": "default_type",
"rawType": "default_type",
"name": "KxdcIbCA",
"rawName": "KxdcIbCA",
"status": 1,
"custom_status": "",
"resolution_status": "",
"reason": "",
"created": "2024-06-23T11:44:15.3Z",
"occurred": "2024-06-23T11:44:15.673434077Z",
"closed": "0001-01-01T00:00:00Z",
"sla": 0,
"severity": 1,
"investigationId": "207461",
"labels": [
{
"value": "user@company.com",
"type": "Instance"
},
{
"value": "Manual",
"type": "Brand"
}
],
"attachment": "None",
"details": "",
"openDuration": 0,
"lastOpen": "0001-01-01T00:00:00Z",
"closingUserId": "",
"owner": "",
"activated": "0001-01-01T00:00:00Z",
"closeReason": "",
"rawCloseReason": "",
"closeNotes": "",
"playbookId": "",
"dueDate": "0001-01-01T00:00:00Z",
"reminder": "0001-01-01T00:00:00Z",
"runStatus": "",
"notifyTime": "0001-01-01T00:00:00Z",
"phase": "",
"rawPhase": "",
"isPlayground": false,
"rawJSON": "",
"parent": "",
"parentXDRIncident": "",
"retained": false,
"category": "",
"rawCategory": "",
"linkedIncidents": [],
"linkedCount": 0,
"droppedCount": 0,
"sourceInstance": "user@company.com",
"sourceBrand": "Manual",
"canvases": "None",
"lastJobRunTime": "0001-01-01T00:00:00Z",
"feedBased": false,
"dbotMirrorId": "",
"dbotMirrorInstance": "",
"dbotMirrorDirection": "",
"dbotDirtyFields": "None",
"dbotCurrentDirtyFields": "None",
"dbotMirrorTags": "None",
"dbotMirrorLastSync": "0001-01-01T00:00:00Z",
"isDebug": false,
"changeStatus": "",
"insights": 0
}
],
"notUpdated": 0,
"searchAfter": "None",
"searchBefore": "None",
"searchAfterElastic": "None",
"searchBeforeElastic": "None",
"accountErrors": "None",
"totalAccounts": 0
}Export the specified incident's history and workplan in a tar.gz file. Note that only playbook task entries are returned.
Incident ID
api_key
DCdIeow0xm73EwnxjPza1tdHTfZQv2eH7bTKlTPkgBHLj8aSjFzjgTE9bQUK1DidlWLrnYRhaYQ4PCIyNrNJbMUC6DOWi8ANIn1JWpMTE2neGvoDIRsKUbj6pJ1z7Gmrapi_key_id
2841OK
A tar.gz file containing the JSON files with the incident's history.
GET /xsoar/public/v1/performance/incident/export/{incident_id} HTTP/1.1
Host: api-yourfqdn
authorization: DCdIeow0xm73EwnxjPza1tdHTfZQv2eH7bTKlTPkgBHLj8aSjFzjgTE9bQUK1DidlWLrnYRhaYQ4PCIyNrNJbMUC6DOWi8ANIn1JWpMTE2neGvoDIRsKUbj6pJ1z7Gmr
x-xdr-auth-id: 2841
Accept: */*
OK
{
"filename": "binary"
}Delete a batch of incidents.
{api_key}
{api_key_id}
When all is true, all of the incidents are exported to CSV.
Note: When all:true, all settings relating to page size and number are ignored.
Specify the list of incident IDs to be included in the CSV file.
Note: When you choose to specify the IDs, all settings relating to page size and number are ignored.
OK
IncidentSearchResponseWrapper is an extension for the IncidentSearchResponse type, which holds list of IncidentWrapper(s)
POST /xsoar/public/v1/incident/batchDelete HTTP/1.1
Host: api-yourfqdn
Authorization: text
x-xdr-auth-id: text
Content-Type: application/json
Accept: */*
Content-Length: 150
{
"all": false,
"filter": {
"page": 0,
"period": {
"by": "day",
"fromValue": 2
},
"query": "",
"size": 50,
"sort": [
{
"asc": false,
"field": "id"
}
]
},
"ids": [
"12128",
"12129"
]
}OK
{
"accountErrors": [
"text"
],
"data": [
{
"ShardID": 1,
"account": "text",
"activated": "2026-01-01T00:00:00.000Z",
"activatingingUserId": "text",
"allRead": true,
"allReadWrite": true,
"attachment": [
{
"description": "text",
"isTempPath": true,
"name": "text",
"path": "text",
"showMediaFile": true,
"type": "text"
}
],
"autime": 1,
"cacheVersn": 1,
"canvases": [
"text"
],
"category": "text",
"changeStatus": "text",
"closeNotes": "text",
"closeReason": "text",
"closed": "2026-01-01T00:00:00.000Z",
"closingUserId": "text",
"created": "2026-01-01T00:00:00.000Z",
"dbotCreatedBy": "text",
"dbotCurrentDirtyFields": [
"text"
],
"dbotDirtyFields": [
"text"
],
"dbotMirrorDirection": "text",
"dbotMirrorId": "text",
"dbotMirrorInstance": "text",
"dbotMirrorLastSync": "2026-01-01T00:00:00.000Z",
"dbotMirrorTags": [
"text"
],
"details": "text",
"droppedCount": 1,
"dueDate": "2026-01-01T00:00:00.000Z",
"feedBased": true,
"hasRole": true,
"highlight": {
"ANY_ADDITIONAL_PROPERTY": [
"text"
]
},
"id": "text",
"indexName": "text",
"insights": 1,
"investigationId": "text",
"isDebug": true,
"isPlayground": true,
"labels": [
{
"type": "text",
"value": "text"
}
],
"lastJobRunTime": "2026-01-01T00:00:00.000Z",
"lastOpen": "2026-01-01T00:00:00.000Z",
"linkedCount": 1,
"linkedIncidents": [
"text"
],
"modified": "2026-01-01T00:00:00.000Z",
"name": "text",
"notifyTime": "2026-01-01T00:00:00.000Z",
"numericId": 1,
"occurred": "2026-01-01T00:00:00.000Z",
"openDuration": 1,
"owner": "text",
"parent": "text",
"phase": "text",
"playbookId": "text",
"previousAllRead": true,
"previousAllReadWrite": true,
"previousRoles": [
"text"
],
"primaryTerm": 1,
"rawCategory": "text",
"rawCloseReason": "text",
"rawJSON": "text",
"rawName": "text",
"rawPhase": "text",
"rawType": "text",
"reason": "text",
"reminder": "2026-01-01T00:00:00.000Z",
"roles": [
"text"
],
"runStatus": "text",
"sequenceNumber": 1,
"severity": 2,
"sizeInBytes": 1,
"sla": 1,
"sortValues": [
"text"
],
"sourceBrand": "text",
"sourceInstance": "text",
"status": 2,
"syncHash": "text",
"todoTaskIds": [
"text"
],
"type": "text",
"version": 1,
"xsoarHasReadOnlyRole": true,
"xsoarPreviousReadOnlyRoles": [
"text"
],
"xsoarReadOnlyRoles": [
"text"
]
}
],
"notUpdated": 1,
"searchAfter": [
"text"
],
"searchAfterElastic": [
"text"
],
"searchBefore": [
"text"
],
"searchBeforeElastic": [
"text"
],
"total": 1,
"totalAccounts": 1
}Add a file attachment to an incident.
{api_key}
{api_key_id}
File name
Comment to add to the file
Field name to hold the attachment details. If not specified, attachment is used.
Whether to show media files.
If set to true, creates an investigation. This is used for uploading after creating an incident.
File
OK
IncidentWrapper is an extension of the Incident entity, which includes an additional field of changed-status for the web client
Account holds the tenant name so that slicing and dicing on the master can leverage bleve
When was this activated
The user that activated this investigation
AlmostUniqueTime is an attempt to have a unique sortable ID for an incident
Canvases of the incident
Category
Notes for closing the incident
The reason for closing the incident (select from existing predefined values)
When was this closed
The user ID that closed this investigation
Who has created this event - relevant only for manual incidents
For mirroring, manage a list of current dirty fields so that we can send delta to outgoing integration
For mirroring, manage a list of dirty fields to not override them from the source of the incident
DBotMirrorDirection of how to mirror the incident (in/out/both)
DBotMirrorID of a remote system we are syncing with
DBotMirrorInstance name of a mirror integration instance
The last time we synced this incident even if we did not update anything
The entry tags I want to sync to remote system
The details of the incident - reason, etc.
DroppedCount ...
SLA
If this incident was triggered by a feed job
Internal field to make queries on role faster
Investigation that was opened as a result of the incoming event
IsDebug ...
IsPlayGround
If this incident was triggered by a job, this would be the time the previous job started
LinkedCount ...
LinkedIncidents incidents that were marked as linked by user
Incident Name - given by user
Incdicates when last this field was changed with a value that supposed to send a notification
When this incident has really occurred
Duration incident was open
The user who owns this incident
Parent
Phase
The associated playbook for this incident
Do not change this field manually
The reason for closing the incident (select from existing predefined values)
Incident RawName
RawPhase
Incident raw type
The reason for the resolve
When if at all to send a reminder
The role assigned to this investigation
Run status of a job.
Severity is the incident severity
2SLAState is the incident SLA at closure time, in minutes.
SourceBrand ...
SourceInstance ...
IncidentStatus is the status of the incident
2ToDoTaskIDs list of to do task ids
Incident type
POST /xsoar/public/v1/incident/upload/{incident_id} HTTP/1.1
Host: api-yourfqdn
Authorization: text
x-xdr-auth-id: text
Content-Type: multipart/form-data
Accept: */*
Content-Length: 148
{
"fileName": "documentation.log",
"fileComment": "Some important comment",
"field": "string",
"showMediaFile": true,
"last": true,
"file": "documentation.log"
}OK
{
"id": "294018",
"version": -1,
"cacheVersn": 0,
"modified": "2025-04-27T09:43:07.284Z",
"sizeInBytes": 0,
"dbotCreatedBy": "user@company.com",
"CustomFields": {
"actionsoncampaignincidents": "Close",
"actionsonlowsimilarityincidents": "Add To Campaign",
"bmcassignee": [
{}
],
"bmccustomer": [
{}
],
"bmcrequester": [
{}
],
"chronicleautoblockentities": "Yes",
"chronicleskipentityisolation": "Yes",
"containmentsla": {
"accumulatedPause": 0,
"breachTriggered": false,
"dueDate": "0001-01-01T00:00:00Z",
"endDate": "0001-01-01T00:00:00Z",
"lastPauseDate": "0001-01-01T00:00:00Z",
"runStatus": "idle",
"sla": 30,
"slaStatus": -1,
"startDate": "0001-01-01T00:00:00Z",
"totalDuration": 0
},
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}Last updated
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